Driver HP update, now will not print black ink

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• OfficeJet 6500E709n will not print black ink

  It is occasional problem, now more common, previously solved using print head cleaning utility.  This time not worked.  also tried to print the alignment page, power off, and then by restarting, changed the black cartridge, without result - fine print color, just not black cartridges - at the first slight traces of footprints, now nothing.

  There is a print quality problem if the unit not printing black ink. There is a document for the E709n for printing questions found here.

  Let me know if it helps.

• Photoshop 6515: Photoshop6515 will not print black ink

  I have the same problem that many people have had where my printer is not printing black ink. I followed the steps here in case of problems: http://support.hp.com/us-en/document/c03760633 and nothing!

  Help, please.

  Thank you.

  Mary

  Thanks for the reply Mary

  With that, I'll send you a private message to let you know what happens then. If you are unsure how to check your messages on the forum this post, has instructions.

• HP Photosmart 5520 - will not print black ink

  Photosmart HP 5520 - black ink does not print even with the new cartiage and I did the printhead, cleaning tools and still does not work.    My warranty expires and don't know what to do next.

  Hello heartieluvcatsand welcome to the Forums of HP.

  I understand that you have problems with your black print the result.  I recommend you to perform a power reset. Unplug the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug back in the printer. Make sure that you connect the printer directly to a wall outlet. Make sure to bypass any surge protector or power bar.

  After the reset, I would say using this document on fixing of the streaks of ink faded prints and other common Print quality problems

  I also suggest the steps described in this document printer does not print black ink or color ink or prints blank Pages.

  Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

• V313w... will not print black ink

  Hey people... my Dell V313w three-in-one printer does not print black... According to the printing preferences I tick the box 'print using only color ink' to get black ink print. The default is "Print using all available ink"... When this is checked, ink black is not printing, only the color. The black ink cartridge is NOT empty. I see via google and other online forums, the problem of no black ink printing is common with this model of printer. There is no pop up indicating errors or messages. No message on display at the front of the printer. I do not use any device to print wireless... I have a USB cable for data transfer. Any ideas?

  Jimmy

  ASRock A55M-HVS Motherboard                                                                                                                                                                                                       AMD APU A-8 3850 2.90 GHz Socket FM1                                                                                                                                                                                  VisionTek ATI Radeon HD 5670 2gb DDR3                                                                                                                                                                                  Installed memory 2x4gbs DDR3 1333mhz PNY Optima                                                                                                                                                              CoolMax V600 600 Watt Power Supply                                                                                                                                                                                                WD Caviar Black 7200 rpm 64 MB 750gbs cache CoolerMaster Elite 430 ATX 2x120mm case black case Fans Microsoft Windows 7 Home Premium OS

  Jimmy,

  You can try...

  Cleaning the printhead Dell V313w V515w, V715w, P513w and printers P713W AIO

  and

  Solving the problems of print head on the Dell V313w V515w, V715w, P513w and printers P713W AIO

  I usually recommend shaking the cartridges Dell series before putting back them in place.

  The printer does not recognize the cartridge ink, or only in one colour prints

  If it was the cartridge supplied with the printer, it may be possible, the cartridge may have dried up inside or the sensor has failed.

  Rick

• OfficeJet 4500 will not print black ink

  Our small office now has an Officejet 4500 a few months without any problems. Today, it stopped printing any black ink.

  -J' changed the cartridge to be sure, but at no time has it says low ink. This fixed the problem for a few pages but the problem popped up. I align the cartridges after the installation of the new cartridge.

  -J' tried to clean the contacts on the cartridge itself.

  -The functions still scanning and color ink can be printed.

  -Overall impression seems slower, apart from the question of black ink. You know not so bound.

  -The all-in-one has been used more frequently in recent weeks.

  had the same problem, I have the hp printer 4625... I tried the self-cleaning ink printer cartridge under Tools-> cleaning ink cartridge and it worked for me...

  don't know if you tried yet, but if not - it give it a shot

  I hope you will manage to fix it!

• My HP Photosmart Plus B210e printer will not print black ink, only gray/color.

  My printer HP Photoshop more faithful 210th has stopped printing in black ink last week. It prints color beautifully, but where there should be black it comes out just as gray or white spot. I have tried two new ink cartridges, cleaned print heads, reinstalled the driver, all to nothing does not. I tried to align the printer, but it gave me a failure message. Need help please, I desperately need to be able to print to school! I have Mac 10.8, so I couldn't do the online troubleshooting.

  -Very well, sounds like you might have clogged or dry print head. What I propose, is that you first use the Tools menu under Setup for clean print heads at least three times. If that does not improve the quality of your print (PQ) or if you already have gift which, I would say that you remove the printhead and clean the back of the cradle with a non fluffy cloth (like a coffee filter) and a little water. The section you want to clean will be triggered copper bumps where the printer makes electrical contact with the print head.

  If this fails, an unconventional way to solve the problem which has worked in the past:

  http://h30434.www3.HP.com/T5/other-printing-questions/HP-6500-Office-Jet-E709a-black-printer-cartridge-HP-920-not/m-p/447545#M28623

  Let me know how it goes and answer here!

  I hope that you have a wonderful week and I hope that the time where you are is as beautiful as it is here!

• OfficeJet 7000 Wide Format pri: HP Officejet 7000 Wide format printer will not print black ink

  I'm looking for a solution fix what is an occasional problem with our Officejet 7000 and arose once again today. The printer will print any black ink. I did the procedure to print alignment and cleaning print head as well.  I tried to clean the evacuation on the real printer cartridge area as recommended by some responses from support group.  When this has happened, I can fix it usually wiping the area where the ink comes out of the printer cartridge, but nothing works today.  The cartridge is 3/4 full.

  Other than to throw this printer and all the ink cartridges, I bought already for later use, suggestions for what else someone could solve this problem?  There seems to be a lot of people who have posted similar problems in recent years.

  Hi @P-architect,.

  Thanks for the reply.

  The only print head is CN643A, the 6500 and 7500 HP 564 cartridges as well usage. I searched the HP Print Store and found that you really want to be looking for a KIT of REPLACEMENT FIELD HP 564, and the part number is CE001A. The replacement of the field Kit contains a set of ink which are used to set up the print head. It's not like there are none currently in stock, but it is a clickable link to resellers who may have one available.

  I hope this helps!

  Thank you.

• My 6520 6510 printers will not print black ink

  Replace a black cartridge in my Photosmart 6510 printer and it wouldn't work.  Check all measurements in the help guide.  Still does not work.  We also had a Photosmart 6520 in the storage of a recent move, so tried.  Using the same cartridges, black ink will still not print.

  Something to do to get this working?

  I would advise giving HP a telephone support call about this, as you may need a replacement. Can you please let us know how you get on? Thanks, Ciara

• HP Deskjet 2050 printer will not print black ink!

  Hello..

  I have a Deskjet 2050 All in One Printer, and recently it has stopped printing in black ink (colors work well). I changed the black ink cartridge, but that did not help... Don't know what's wrong or what to do... Help, please

  I had the same problem with my HP 2050 printer. It was printing a black wash. The problem was solved when I changed the quailty of photo-quality paper. NO dought that the ink will spill and been wasted but it fixed the problem

• Photosmart 5520: HP photosmart 5520 - will not print black ink

  My Photosmart HP 5520 stopped printing the black cartridge. I just bought a new 3-pack true black ink cartridges. What a waste of money. The 'clean' running service printhead several times does not solve the problem. Any suggestions?

  This is the last HP printer, I'll buy.

  The message here is a troubleshooting document links for the Photosmart 5520.  If steps it do not solve the problem, Please contact the HP Support, even if the printer is no longer under warranty.   If the above does not give satisfactory results so please post back here after contact you HP.

  From a post of Sunshyn2005, contact technical support HP see the following link to create yourself a file number, then call and it can help to expedite the appeal process:

  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
   
  File number and phone number are displayed.

  .

• OfficeJet 6500 Wireless will not print black ink. Replaced by the new basket.

  Wagon seems a little different from my previous. I have windows 7 64 bit operating system.

  When you have changed the cartridge, the printer tried to automatic alignment?  How it went? (Success or failure)

  So, you did a printhead cleaning (3 levels is preferable in this case)?

  * Press the key on the front panel of the printer

  * Press the arrow on the right for tools, then press Ok

  * Press the arrow on the right for the clean Printhead and press Ok

  I also remove the black cartridge in the printer and try to clean the electric contacts with a clean, lint cloth and water.  Also wipe the contacts in the printer (make sure it is turned off during this operation).

  There is also a document with the steps to solve a problem of printing such as this one.  The document can be accessed here.

  If you get to step on replacing the printhead, then you have two options.  This being a wireless Officejet 6500 (E709n) it is probably out of warranty.

  (1) we can try the workaround provided by Bob_Headrick in the thread found here.

  (2) you can buy the print head since with CN643a part number HP parts store.  The print head sells currently for about US $70.

  (3) you can buy a new printer because it would be not much more than the printhead and would come with a full factory warranty.

  I hope this helps.

• HP Photosmart Premium C309g do not print black ink

  Hello

  My HP Photosmart Premium C309g (CD055A) will not print black ink even if the cartridge is full. He's going through the motions of printing but the pages come out blank. It prints colors, they are not as dark as before, so I know that black is not working. I have cleaned the print heads, turned off the printer, unplug the printer, restarted the computer, but nothing works. I get colors on the report of the print quality, but the printer status report comes out blank. I bought a new black ink cartridge (564XL) think the previous one was defective (levels showed a 75% ink) but I still have the same problem. Any suggestion would be appreciated. Thank you.

  Hey,.

  I see you have done some troubleshooting on the issue of the print quality that you are experiencing.  I would make sure you did all the troubleshooting steps available for your research problem in the document following the link.

  Print colors are the colors should not when the C309 Photosmart Premium printing.

  If you have completed all these steps, then I check the status of your printer warranty.  If it is out of warranty, you should consider the solution provided by Bob_Headrick in the thread found here.

  Hope this helps,

  Jason

• 5512: 5512 printer will not print black - 3 of all colors print correctly

  Hello

  The 5512 will not print black.  New cartridge installed.  Clean print head run more than 5 times without problem.  There was many 5512 'no black printing problem' not noticed on this forum with many courses of resolution.  I followed the instructions found on so many comments, but unfortunitely, the problem still exist.  I noticed there were some done private view so I don't know that there is a similar problem that needs to be processed offline.  Thanks in advance for any help provided.

  Thank you all for the suggestions.

  Nothing has worked for don't solve the "no black ink.

  So, I took the print head of cart and carefully protected the small circuit board on the back side.  There is a large accumulation of ink on the bottom of the Assembly.  I sat the nozzles at the bottom of the distribution of very hot water and allowed some time to soak.  From there on, I used carefully some fabric material and q-tips to wipe the nozzles.  Then I got very hot water, and he ran to the top of the side of the Assembly to the screens and through the nozzles.  This effort lead to a very large discharge of ink black and color.  I dried the Assembly and reassembled the transport to the printer.  Placed all the cartridges back in, ran clean printhead once and then guess what? the printer now prints black and color inks better than he has in years.

  Total time needed to perform this cleanup was less than 30 minutes from start to finish.

  Good luck to all of you who have this problem.

  Before the rampage of the printer, it is interesting to try this fix.

  Good luck!

• Photosmart 6520: HP Photosmart 6520 will not print black

  This seems to be a common problem for these printers.  Rank of ink so I bought new cartridges and everything prints fine except for blacks.  Diagnosis of print quality page show an empty bar for black.  The cartridges are brand new inks authentic HP.  Thought maybe I had a bad so I bought another black cartridge and same problem.  Have done some research and I saw that a few people had succeeded by soaking the cartridges in the hot water.  Tried it with hot water from the tap for 15 minutes and it will always print in black.  I cleaned the print head 5 times but still nothing.  Warranty expired on 24-03-14.  So 9 months warranty and I have an anchor instead of a printer.  Help please.

  Stu

  Hello people,

  Welcome to the Forums of HP Support! I see that you are facing some print quality problems on your HP Photosmart 6520, you cannot print in black ink.

  I wish you continue troubleshooting here: printer does not print black ink or color of ink or prints blank Pages, I understand, you may have made some of these steps already but I need you to complete all the steps in order to solve the problem of the missing black, you encounter.

  Please note: there are three stages of print head cleaning. Three steps if necessary. If the print head is badly clogged, it may require another round of cleaning. If so, wait 30 minutes after the last step of cleaning (third) to start the first stage of the cleanup process.

  If you are unable to print in black ink, I think that the issue may be the printer and not the cartridge. I highly recommend call you our technical support at the 800-474-6836, I'm sure they will be able to help you regardless of the status of the guarantee. If you do not live in the United States / Canada region, please click the link below to get help from your region number. http://www.HP.com/cgi-bin/hpsupport/index.pl

  Thank you