Envy Touchsmart 15j018tx: THE WORST NETWORK EVER 15 ENVY TOUCHSMART HP

THE WORST INTERNET WIFI CONNECTION ISSUES FRICKIN!

It's really crazy for such mobile high-end!

It continues poor wifi signal and keep disconnection for some reason any!

It drives me crazy! DIFFICULTY PLEASE<-- solution="" please="" hp!!!="" dont="" make="" me="" dissapointed="" more="" for="" buying="" this="">

I agree that you should also check your router connection. try to reset and check the protocol settings WPA - WPA2. I read in other forums that this might cause problems to windows8, so google it.

As your computer, was there all the time it worked normally? When you bought first didi you change something?

Try this solution from another thread. (http://h30434.www3.hp.com/t5/Notebook-Hardware/Internal-Power-Error-upgrading-Windows-10/m-p/5168771#M190265). They use it for problems with graphics drivers, but use it to your wireless drivers.  After you return to a normal startup, enter the Device Manager and reinstall the drivers that you uninstalled.  It's something like a clean install, so try.

Tags: Notebooks

Similar Questions

  • Lightroom 3 - the worst program ever released Adobe...

    If anyone cares to read this, I'll be the first to say DO NOT UPDATE!

    I'm spreading the word - facebook, Word of mouth, every professional photographer in THE I know, articles, etc.

    You have to raise hell to get changes.

    Lets see if Adobe will do something about these issues...

    I thought that Adobe created "beta" for a reason - to smooth out all of the kinks before they put out the disc. Nope.

    I waited for them to put updates on many issues since I bought the drive about a month ago... Still waiting Adobe!

    It's awful to look at my photos take literally 4-5 minutes to open.  Worse still, is the time it takes to record Photoshop CS5 in Lightroom - I timed it 14 min. FOR a PHOTO!

    I feel like the old time, when I made video - went out for coffee and came back to find the rotation of the wheel of death still turn.

    Oh, and I learned to speak in India today too! 3.5 hours - with no resolution to my problems.

    Susheel consulted my computer remotely - seen my catalog - see 73 000 images and request "are you a photographer?  REALLY?  Did you REALLY just ask me that Susheel?

    Why I HATE Lightroom 3 - Let me count the ways:

    1 adobe closed their technical support in Portland (I mentioned several times, and ALWAYS had my issues resolved.)  They always went above and beyond the Protocol - and we are sitting here and wonder why the U.S. economy hangs), now you have an anonymous person in India or the Philippines (which have no extension, no email, no even a direct line so when you sit on a call to 3.5 hours and must remind you start all repeatedly...) Dear Adobe - we live in 1980? You are suppose to be a LEADER in technology. 

    I am morally against outsourcing, my work is all about the death of American industrial capitalism.  In a time when the United States are in crisis, Adobe is working on moving things out of the USA.  I am outraged - you can't find someone in the US EVEN IF YOU TRIED!  The best I could do was to speak to someone in sales-wow. What makes say - of the American "well look and sound good to sell our product, but when it comes to something as technology advanced using the product and troubleshooting, we prefer to use someone without extension in another country.

    2. they don't offer support for anyone who is running on a network (they expect professionals to work off their 'c' drive or the internal hard drive to the Mac.  HA!

    3. they continued to blame my network - although my network doesn't work well, there is no limitation of access, will open directly in photoshop just fine (and fast!), absolutely worked perfectly in Lightroom 2... Yes, it's the network, riiight.
    4 Lightroom 3 is corrupt files when opening in Photoshop CS5 - if I get the chance to open
    5. when I get a photo open, it loses its filters once re-recorded in Lightroom (I sort my photos to help me navigate through the masses)-it's really bad to my workflow. When I shoot 800 images in the studio in one day - I DON'T want to go back and fish around to find a modified version that has lost its flag...

    6. I have been promised to receive a phone call 'next week' because there is no extension can I call to move forward.  I'll keep you updated - allow you to know if Anthony keeps his word.  He couldn't tell me who was going to call me, or when, but he "assure" me going to happen.

    I won't hold my breath

    function() {return A.apply (null, [this] .concat ($A (arguments)))}

    Keith_Reeder wrote:

    ambienttroutmask wrote:

    Then the worst program Adobe never turn off, but even if you have a 30 day trial still went out you and it has...

    Yes, it's always for lack of anyone else. It's never because they made a stupid decision to buy before making absolutely sure that the software will work for them.

    Looks like nobody is willing to take over their own actions these days.

    Thus, by this logic, Adobe doesn't have to assume ALL pushing this hack at the door?  Given that they had a ready RC almost INSTANTLY after that release should be sufficient to show that they KNEW they were pushing the rubbish at the door.  Indeed, Adobe is responsible for providing a product of buggy about bugs that CROSS platforms so it must be not the hardware of the user base of design code, or whatever it is that a given user has done.  Of course some systems may have patterns to make these issues more apparent, but it is on Adobe to treat as they should publish limitations and known configurations that can lead to potentially more problems... but these have a confession and accepts responsibility for the original version of the buggy... btw, release notes to be where we'd find info oddities and the way around post requirements being set in stone and to encourage the lowest common denomonator user.

    One more thing... LR is marketed not not like a PRO TOOL, it is sold as a tool for the average to the level hobby photographer.  It's also huge appeal to the market pro is a happy accidentally-on-purpose thing... but to rebuke people who do not feel it is their job to troubleshoot a commercial app is completely unreasonable... but more the American consumer is the largest group of beta tester on the planet... I wonder how our counterparts from the EU are fairing as ironically, they have consumer protection laws more severe... try to push a product of shit out in the German market. Hey-Hey, yes good luck with that.

    In fact, I would say that this isn't the worst software that adobe has ever pushed the door, but perhaps the worst photography software that they never sent as RTM.  Many, many associated PDF apps and utils actually could be worse and we will get in what they have done in Flash and Dreamweaver after this acquisition.  The closest analogue to you, I can see if that what is arrived at the products Norton post Norton bought by Symmantec.

    However, I am willing to give time to Adobe at this address because they did not have ready RC almost immediately.  If they did?  No way, but maybe fans put marketing patches and company in the position where he was to meet the release date, even if the problems were discovered in the pipeline already and that there would be a period of 3 to 9 weeks before the issues have been resolved for the most part.  But they did well, even those who ran the beta ran the 30 - day trial found no issues because they simply has not used this part of the program enough bugs to manifest their effects insofar as you the user realize something weird happens.

    I'm too excited so beyond belief that I depend on LR for my company, I can however work around it for a while, but I don't make any money as a photographer I use photography for my business issues, while causing huge levels of frustration, are not fatal... yet... as far as I know is I don't want to not come back to LR2.7 because I've done so work onLR3 / LR3.2RC already and the tools are indeed higher in LR3.x... When they work, and that's the rub.  So are many here say those who have these bugs affecting their income/workflow bought in this to save time and to leverage the jouississez NR/sharpness and I mean improved adjustment tools.  I do not use profiles of lens to all really so nothing special for me here.

    I have a question... I'm sure this has been asked and we answered but, eh, why not one more time because research is so "haaaard.

    but this problem affects all types of files?  I'm shooting DNG but can pass to PEF if necessary and convert import, but would rather just shoot DNG.  I'm not ready to move to the JPG format, because if I have to I have giving up too much control over my images, so I would like to LR2.7.

    In addition, what Camera RAW versions have been used in the beta and what versions are used with LR3.  I know that I've upgraded to ACR6.2 (?), or whatever the latest version.  I understand there are a ton of factors at play in these bugs but I doubt ACR is like my ancient version PS CS3 of Photoshop has no problems, of course, it uses the old version of ACR 4.6 (?) once again sorry I forgot which version exactly but it is trivial and can be determined.

    I love LR because I don't need the advanced features of PS all that often, PS is always a pleasure tool to have a backup for complicated plans if I don't have time to really go into it I would like to...

    But in general I guess I'm saying, Adobe had to know in advance the LR3 original RTM because they have ready RC almost instantly.  Of course, previous versions of LR also had the same experience a few that bugs were, well, not too powerful I guess.  I was happy with LR since the 1.x versions, but this version is painful to support... and I I posted previously I don't live with the people of refund from Adobe, likely personal off-supported who receive bonuses to talk about customers to get a refund, I will simply place a stop payment with Mastercard... that's why I use, so I don't have to leave businesses to waste my time wading through their paperwork.  And btw, Adobe knows that the client will WIN any chargeback because this piece of evidence of a known to be defective product was sold to the consumer and the customer can even the mfg to address the problem that only they have failed to provide timely.  So, if you're not happy just "go to the mattresses"... use the hammer of chargeback.  The bonus is any chargeback to the consumer cost the retailer, Adobe in my case, $35 when they lose...

  • i290 battery life is bad, truly the worst phone EVER!

    I've had this phone for 4 days and I hate to death. It shows only the last 20 calls (I do about 50 per day) and I have to charge it every night. I've had phones for $24.99 which hold the load better than this piece of junk.

    in any case, can anyone recommend a better phone? Is there a list of phones compatible boostmobile somewhere?

    Post edited by: pacojr67

    -Edited thread title, added tags.

    If you make 50 calls per day and each is about 5 minutes, then you have reached the nominal life of the battery of the phone:

    http://www.Motorola.com/consumers/us-en/consumer-product-and-services/mobile-phones/CI.i290-us-en.Al...

    There are other variables - the signal strength, other use, etc.. Since you have only had the phone for a few days, you should see all swap for something you like better.

  • Windows 8 is the WORST OS EVER!

    I worked in it for several years (currently JUST a consumer), so I have a bit of technical knowledge.  With this in mind, I am so frustrated with Windows 8 operating system.  I can't tell you how many times I had to do a Google search on how to fix something or find a work around.  For example, printing a PDF file.  Seriously.  It seems that a menu item is available with a right click.

    Also, couldn't get my email from GoDaddy to work from the subway or office.  It works market.  I changed POP IMAP, but it's incompatible.  Enamel works sometimes on Metro - but I often need to manually synchronize and even in this case it does not always work.  Sometimes emails will go to the intended recipient, sometimes they did not.  A mystery.

    I feel that this is a Beta or "overview of consumption."

    Only I use Windows 8 is because I got a new laptop which has been preloaded w/Windows 8.  Big disappointment for me.  Seriously considering to return the laptop for a load with Windows 7.

    Suffice it to say...
    Lynda

    For example, printing a PDF file.  Seriously.  It seems that a menu item is available with a right click.

    Touch users have a hard time to 'right-click' (without stylus).   Did you "find" Win - K?

    Unable to get my email from GoDaddy to work from the subway or office.

    What do you use for default e-mail client Desktop?   WLMail is always available.

    HTH

    Robert Aldwinckle
    ---

  • I hate windows 8. It is the worst program ever - how do 7 - which I never used.

    I have a desktop at home and at work with xp, that I love.  This new hp laptop is great, except for this lousy windows 8, which I hate.  It is difficult to use and did not get more easy with the time.  I would like to go back to xp, but not because of microsoft.  I've never used windows 7, but it happened to be better than this pig.   help (wish I had bought a macbook air)

    If it's Pro 8 then there are downgrade rights associated with the supplied license, this does not apply to the base license Windows 8.

    Microsoft however do not help in this process that you can not the software from them you will need to source it yourself, but when you come to authenticate you must call the authentication service to get a key.

    About Windows 8... No comment.

  • E4200 block a URL on the WHOLE network

    I'm trying to block two URL on the network through my E4200. I'm having a devil of a time to do this, I have connexiona my router via the browser (web Setup) (because I think that Cisco Connect on the Mac is the worst software ever written.) And I go to the page of Access Restrictions. I understand that I have to use the part of the strategy of Internet access to do some more advanced than the Parental control settings.

    I have a name for my rule, well. Activate it. Go to the page of PC applied. Open the page for entering the MAC and IP addresses. I'm going to the range of IP addresses and buried in the numbered box 01; 192.168.2.2 to 192.168.2.51 which in my case is the enitre network. Save the settings and close this window.

    I do not restrict access to refuse because it seems to block the entire network set.

    So I'm going to the blocking of the website by address URL option and enter the URL to block.

    I do not have anything with the Applications blocked because I don't want to block an application or a specific service. If I click on save settings.

    And yet when I go to the URL to block it does not work! Why is this?

    Here is a screenshot of my settings:

    http://CL.LY/2V42291z1W2h3a1Z0v19

    What I am doing wrong?

    Your settings are correct, except that you must leave the slash at the end of the URL.

    The deny/allow buttons are for internet access, which is why when you clicked on refuse, you have lost the connection to the internet.

  • HP ENVY 15 X 360 MEMORY Upgrade - worst computer ever

    I'll start by telling the truth on this computer. This is BY FAR THE WORST computer I've ever had in MY LIFE.

    Since the first day I bought it, problems with the computer is SLOW, which by the way, I have LET DOWN and continues to use it as a PREHISTORIC laptop slow as hell... and then problems with the SOUND and the SUPPORT AREA IN HP always replying "fix it getting support from other users." LOL it's so bad.

    I'm this close to throwing the garbage where it belongs in THE TRASH. I'll try one MORE thing before I spend a RT of Windows or MAC APPLE ALWAYS BEST yet.

    = tell me MEMORY can I add to this LOSER PORTABLE. until I throw this piece of junk to the TRASH.

    -Product number: G6T84UA #ABA

    -windows 10

    Best regards

    LOL this is so funny. So between the lines you want to say that it IS TRASH AND NOT EVEN 16 concerts will make it BETTER, not true?

    I'll sell this piece of garbage and GO BACK FOR Mac.

    Thank you for your kind reply.

  • (Redirected) DELL HAS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED, AND IT IS THE ONLY WAY I COULD TELL THEM!

    DELL HAS THE WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED, AND IT IS THE ONLY WAY I COULD TELL THEM!

    MISSING MY ORDER AND 6 CABLES HOURS TAKE WITH PEOPLE WHO COULD NOT EVEN SPEAK ENGLISH, TRYING TO GET THEM.

    Better to post this thread in the Customer Care Forum here:

    http://en.community.Dell.com/support-forums/customercare/f/4674.aspx

    Bev.

  • I can't re install Adobe Acrobat professional 7.0 on my computer.  That is to say that a qualifying product is not detected. I can't even through the use of the service line customer they provide 800-272-3623.  This is the worst ever had interactionI with

    I can't re install Adobe Acrobat professional 7.0 on my computer.  That is to say that a qualifying product is not detected. I can't even through the use of the service line customer they provide 800-272-3623.  It's the worst interactionI have ever had with a company.

    Hi joej49728017,

    I'm sorry for the inconvenience caused. But it's all just because Adobe Acrobat 7.0 is a stale version & now the activation server so that there is no.

    Please refer to the following KB doc.  Error: "Activation Server is not available. CS2, Acrobat 7, pass a hearing 3

    The link above will help you to install a special version that doesn't require activation.

    In case you still need assistance, please let us know. We will be more than happy to help you.

    Kind regards

    Nicos

  • I want to cancel my account immediately. I tried to do it for more than an hour, and it seems that Adobe makes it deliberately difficult in a sort of pathetic attempt to keep the business. The WORST airline I've ever met! A person will be pleas

    I want to cancel my account immediately. I tried to do it for more than an hour, and it seems that Adobe makes it deliberately difficult in a sort of pathetic attempt to keep the business. The WORST airline I've ever met! Someone help me please?

    Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

    Creative cloud support (all creative cloud customer service problems)
    http://helpx.Adobe.com/x-productkb/global/service-CCM.html ( http://adobe.ly/19llvMN )

    800-833-6687 (the only one from 05:00 - 19:00 PST, Monday to Friday day US).

  • HP envy m6 1103tx: I can't update my sound driver beats I am experencing the worst audio

    Mr President.

    I'm the worst audio exprencing, I paid you must to my laptop only for sound quality, but I can't get the update, even the low version of the computers laptops hp which my use refugees get good sounds, please send me bat current driver version audio update.my is 6.10.6418.0 which is updated on 2012.07.24, please help me solve this problem

    Hello:

    See if installing this driver solves the problem...

    This package contains the driver that allows Audio IDT high definition (HD) in the notebook models that are running a supported operating system.

    File name: sp63555.exe

    Exit the: 30 September 2013

    Version 6.10.6491.0 Rev.

  • HP envy laptop laptop 15-ah150na: loses the connection to the wireless network device I had not only portable for 2 days

    Loses the connection to the wireless network sometimes directly after that the computer is turned on at other times after 5 min and sometimes after an hour.  No other device I have loses the connection to the wireless network.  Help, please.

    Hello @fairgame,

    Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

    I understand that you have a problem with the WiFi and wanted to help you!

    First of all, try to review the next steps, offered by community member @Great-Christine-Tree:

    First of all, we have a step by step guide to guide you through the process of diagnosis here:

    HP PC - troubleshooting Internet and wireless network

    A second option is to try the following steps:
    Powercycle the network:
    1. turn off your laptop.
    2. unplug the power to your router.
    3. disconnect the power to your modem.
    4. wait at least 45 seconds.
    5 reconnect the modem and wait for it to come back online.
    6 plug in the router and wait for it to come back online.
    7. turn on your laptop and test your connection.

    Turn off the power to the adapter:
    1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
    2. expand the network adapters.
    3. right click on the Ethernet adapter / wireless, and then click Properties.
    4. click on the power management tab.
    5 remove the check mark next to allow the computer to turn off this device to save power.
    6. click on OK.
    7 test cycle.

    Reset the TCP/IP settings on your PC:
    1. go to your start screen/menu and type CMD.
    2. right-click on the command prompt icon and select run as administrator.
    3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
    4 restart your PC and test.

    It can also help to reset the winsock catalog:
    1. go to your start screen/menu and type CMD.
    2. right-click on the command prompt icon and select run as administrator.
    3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
    4 restart your PC and test.

    Reinstall the NIC drivers:
    1. download the drivers from here , but do not run them again.
    2. go to your Start menu/screen and type Device Manager.
    3. expand network adapters.
    4. right click on the wireless adapter and choose uninstall.
    5 install the drivers downloaded in step 1.
    6. restart your PC and test.

    Test an ethernet connection:
    Explicit. Test if the problem persists on a wired connection to the adapter hardware troubleshooting wireless can be directed to the appropriate areas.

    Test another connection:
    Many people excluded their home network as a problem if another device working on the same network. Networking is not as simple as that. Each device interacts differently with your router or modem and it is impossible to exclude the settings for this device until the laptop has been tested on another network.

    If these steps do not resolve the problem, try this document published by Microsoft for network management issues: wired and wireless network problems. You can change the operating system with the drop-down list in the upper right of the document.

    Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

    Have a great day!

  • HP ENVY 4520: Unable to connect to the wireless network

    My new printer is not connecting to my wireless network.  My router, it sees and accepts its letters of nobility, but then the printer is connected.  It will be displayed on my network for a second or two, but never stays there.

    I printed the "RESULTS of the WIRELESS NETWORK TEST" and he tells me that "the MAC address filtering can be activated on your wireless router that can prevent your HP printer to connect to your network without wire during installation.  MAC address filtering is disabled.

    I have connected many other features to my wireless network by pressing the WPS button and it begins to appear, but does not stick.  I also tried to manually enter the password without success (and the WPA key).

    Try to set up the printer with a static IP address that is not your router DHCP scope.

  • Why is updated to the WORST update today, most excruciating history of Firefox?

    Auto update this morning

    Since then, I feel the worst, slow, excruciating experience ever

    I use Firefox since the beginning - how many years is it? This is my favorite - browser err, was...

    I'm about to switch to Chrome, if I have to wait about 30 seconds for the pages to load

    Gmail keeps complaining about a shutdown script

    Help, please!

    I've identified the problem!

    I've disabled all extensions and plugins, then works them both.

    The culprit is AN extension: Firebug 1.11.3

    With everything on except Firebug, my performance on this system is OK

    In addition, when I activate Firebug, performance goes in the toilet

    Disable Firebug and the performance is OK again.

    Oddly enough, my home PC XP finally updated for Firefox v21 yesterday office. This, also, use Firebug.

    I have had no adverse performance on this another XP PC

    Please, advise.

    Thank you

  • Optimal, set up for the airport and the power network line?

    Hoping to any network gurus can advise on the optimal configuration for my network.  Current configuration is as follows.  1 Zyxel DSL modem configured to act as the router, PPPoE (not the bridge mode) mode, which is the default value.  2. Airport Time Capsule (ATC) connected to the modem via an ethernet cable plugged into the WAN ATC port.  ATC configured in Bridge mode.  Adapter network line connected to the LAN of the ATC port.  2nd line network adapter is connected to the opposite end of the House where the Time Capsule wireless signal is weak to non-existent.  Airport Express (AE) plugged into 2nd network adapter line.  I have a lot of devices (computers, printers, cell phones, DVR, etc.) which must connect wirelessly to the network.  Here are my questions:

    1. is it better to act as the router, rather than on the bridge, as I have to reconfigure the modem in Bridge mode and the most convenient way to connect using PPPoE Airport Airport?  Or is it not important?

    2. my hope is that by using the network adapters and the AE in the part of my house with the worst WiFi signal, I can push the range of my network and all devices to give a good signal.  My hope is that the devices will be connected to any signal is stronger.  At present, ATC and EI do not have the same network name (or password).  It is better for them to broadcast 2 differently named networks, or both would be they networks of broadcast with the same name and password.  Or is it not important?  Is how important it that the ATC is able 802.11ac, EI is just 802.11n?  For reasons not clear to me, even though I have several 802.11ac devices (MacBook Pro and Nexus5x), they are on the 2.4 ghz band (I even if ca is the 5 ghz).  Don't know if something is set up wrong on my ATC.

    All the equipment is running the latest version of the software (OS X, iOS, Android, etc.).

    Thanks for any advice.

    1. is it better to act as the router, rather than on the bridge, as I have to reconfigure the modem in Bridge mode and the most convenient way to connect using PPPoE Airport Airport?  Or is it not important?

    Doesn't matter, unless there is a special feature like the network option of comments on the airport... that would require that the airport be configured as router.  Airports are not known for their reliability, PPPoE, so it is best to have the modem or modem/router to provide the credentials of the PPPoE connection.

    2. my hope is that by using the network adapters and the AE in the part of my house with the worst WiFi signal, I can push the range of my network and all devices to give a good signal.  My hope is that the devices will be connected to any signal is stronger.

    If the two access points use the same wireless network name and password, Mac will do a nice job of automatically move from one access point to another to pick up the best quality signal as they move home... but iPhones, iPads, and most of the PC will not.  If you name the two networks as well, so you will need to get used to temporarily disable WiFi on iPhone, iPad, etc. When you move from one region to the other. Then, when the device is in the new location, turn on the WiFi and the device usually pick the strongest signal from the nearest access point.

    If you use names of separate network for access points, you need to manually switch networks on each device whenever the camera moves from one region to the other.

    Is how important it that the ATC is able 802.11ac, EI is just 802.11n?

    Well, you know that the Express is not "ac" capable, so any device "ac" close the Express will connect at low speed "n".  You will probably not notice a difference in respect if your Internet speed is less the Express features.  If you copy large files from one computer to another or backup on the network, then a device that connects to the Express is going to be slower than a device capable of "ac" that connects to the ATC.

    For reasons not clear to me, even though I have several 802.11ac devices (MacBook Pro and Nexus5x), they are on the 2.4 ghz band (I even if ca is the 5 ghz)

    Everything in the wireless is a compromise. In other words, to get something, you must give up another.  "ca" is used to that in the band 5 GHz, so if your devices are connect 2.4 GHz, they connect to a slower 2.4 GHz signal.

    Here is the compromise...

    5 GHz signals have capacities of speed much higher than the 2.4 GHz signals... BUT... 5 GHz signals are significantly weaker than the 2.4 GHz signals. So you're really not going to get the benefit of 5 GHz, if your device "ac" is in the same room or it has line-of-sight with the router "ac".

    If a device of "ac" is a room or two away from the router "ac"... the device will probably connect 2.4 GHz... because these signals are more powerful penetration of walls and other obstacles a lot better than 5 GHz can never hope.  It is also possible that the 2.4 GHz signal several rooms away the router will also be the fastest signal at this location, because the signal slows down more it moves the router.  5 GHz quickly signals really slow down.

Maybe you are looking for