Envy4500 I have

When I try to scan (wireless) I get an error: "HP ENVY 4500 Air-Print currently unavailable. Please check if it is connected and turned on, or try again later. "How to turn it on / connect? The machine itself is certainly on and connected, because it allows to print wireless from my computer. I use a MacBook Air, Mavericks.

Hi @Givenuphope,

Welcome to the HP Forums!

I understand that you cannot analyze with your HP Envy 4500 on Mac OS X 10.9. I am pleased to see that for you!

Please have a look through this guide to scanning, a "connection error" or "computer not found" Message displays when scanning of HP ENVY 4500 e-all-in-one HP Deskjet Ink Advantage 3540 e-all-in-One Printer Series.

You want to make sure that the HP Envy 4500 driver is selected by default and no driver AirPrint. To do this, click the upper left Apple icon, then select System Preferences, then Print & Scan (could we say Printers & Scanners). Substitute the device HP Photosmart to your HP Envy, watching the images below:

I hope this solves your problem and I thank you for posting!

Tags: HP Printers

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