Servers blackBerry Smartphones Blackberry Internet and business not connected

Hello

I have a Bold 9900, v7.0.0.585 and Sunday I lost the connection to the Enterprise Server and Blackberry Internet Service. Displaying status is "not connected". I tried removing the battery several times and also tried the SIM card in my old Blackberry phone but get the same question. I did a test of activation of the radio and got

Hello and welcome to the community!

I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

(1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

(2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

(3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

I hope that will move things again for you! If not, then you contact your mobile provider for formal support... After all, it's their network with which your BB is to have trouble communicating.

Good luck!

Tags: BlackBerry Smartphones

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