EOS T3i - Autofocus problem

Hi gang... I have an intermittent problem with an EOS T3i I bought for my wife.

It was a purchase of kit that came with the 18-55 mm IS II lens.

It seems that the autofocus function works imtermittently on my camera. I still have 2 months left on the warranty, but I want to run this by the group.

At startup, the unit works very well. The autofocuses of stepper motor, the camera's going to break a few (or more) pictures. I'll hear the engine step by step to do its thing, auto focus points viewfinder shows and illuminate. Confirmaiton focus light begins to blink. The camera will make the two beep. the camera will take the picture.  Now when things go wrong, they go really wrong for this device.

If I change a scene where the camera will have to move the lens and the automatic re-development. Engine step th does not light, auto focus points viewfinder will not not turn on and the right focus confirmation light will blink. If I press the shutter button, nothing happens. I have no beep.

I called Canon support and they suggested a low level format. I did it but the problem persists.

just need conformation that it's not normal behavior and I was wondering if anyone else had this type of problem. Thank you very much! :

OK you need start the normal process of elimination.

The lens works on another camera?

The camera works with a different lens?

The contacts between the lens and the camera are clean? Try denatured alcohol and a q-tip.

You have already set the camera to the factory settings? It is not the memory card, BTW. The unit should work if she has a card in it or not.

If these simple things have no success, a repair shop is probably expected.

Tags: Canon Camera

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