EPA 10 won't get a glimpse. USING MOV!

* sigh, okay so here's my problem. So far I've been able to use the my DSLR to the EPA 10 MOV, I made several times and never had a problem.

Today, however, when I try to view my MOV clips or the chronology of the APE10 sequences, all I get is audio. the preview screen stays white or frozen on an image, while sound moves.

It does NOT happen with the .avi I've tried many.

I will try to provide all the steps I took to resolve the issue so far, as well as any other information I can think.

reinstalled EPA 10 - 3 times

Update EPA 10

quicktime update

updated graphic driver

tried adobe support Advisor

I do not know I forgot something

Specifications of the PC

Intel i7 - 2600 k 3.40 ghz

8 GB RAM

NVIDIA 560ti

Windows 7 64 bit

The. I am using MOV

1280 x 720 60 fps shot with a canon 60 d DSLR

any input you can give me would be great. I really need to do this soon so I can finish a video for my business.

Thank you

buzzsaw17

Once I saw the first 10 items and a NVIDIA video card, I stopped reading and went to a copy/paste of the thread that I started to keep track of the recent wave of first elements 10 NVIDIA video card driver issues.

http://forums.Adobe.com/message/5817833#5817833

John got here everything first. Thanks John.

The usual case is to suggest that a user updated to the latest video card driver. In this particular epidemic, the difficulty seems to be to roll back the version of the driver card video... at least for now. Please give that a try. No problem, it may be a good idea to contact NVIDIA directly on this. Many have done so and reported good NVIDIA support on their particular situation.

Can't wait to hear your results.

Thank you.

RTA

Tags: Premiere

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