ePrint loses email addresses allowed except my master e-mail

Hello

I opened my ePrint account and wanted to add addresses email who are authorized to print via e-print. I win and the dialog box displays all the addresses correctly.

But when I connect again in ePrint and I want to check the addresses all are gone except my main address on behalf of HP.

What could be the reason for this?

Thank you and best regards

Hanspeter

Try the procedure described below a few users have reported success.  Let me know how it goes.

1. connect to ePrint Center.

2. click on the senders list and add the user as usual.

3. click on save after adding the address-do not sign of ePrint Center.

4. then send an email to the printer from this sender you just added.

5. once the e-mail has been received by the printer disconnect and then come back in ePrint center and check the list of senders.

Tags: HP Printers

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