EPrint lost email address - how do I get it back?

The other day, I registered my printer ePrint service. I took my own address of e-mail (like [email protected]). Then I had some problems with my printer, after which its configuration has been reset. When I restored my setup and open the ePrint Center site that it has turned out that... my printer is not registered in ePrint Center more! Again, I added my printer, but then I learned that I couldn't use my old address ePrint I had before he informed me that it is already used by someone else (most likely it is locked because it belonged to myself until I have my printer reset me).

Is there a way to return to my old email address? I really need because it has already been distributed among my clients, etc. I tried to contact HP support, but when it comes to my printer and the serial number he shouted at me that my warranty has expired Oct 2012 (he bought in a store on August 2012). I have provided my proof of purchase on their site 6 days ago, but they have not responded so far. Please advise!

Hello, once this happens the email address will be locked for 6 months. Usually eprint is designed for consumers, and not to be used in a business like this kind of thing can happen. A better solution is perhaps to have emails go to a normal email account and see if you can set up autoforwarding to the printer. In this way, you also a copy saved to any email on file as well.

Transfer can sometimes cause problems with eprint however, so I would like to test the settings first to ensure that it works correctly.

Tags: HP Printers

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