Error 16, Terminal Server server issues

Purchased a perpetual/serialized/volume license. Correctly installed by using installation on the Terminal Server mode. Remote users get error 16 and then the application closes. Running as Admin does not resolve the issue. They can open the program. It takes a little, and then closes with this error. I noticed that under "Admin" who installed the app, I can see the name of Adobe identification code in the upper right. There is a connect button that does not work on users.

If I keep Acrobat launched as part of the Admin session, it seems that users can continue to use the application without receiving the error 16. However, it is a problem because it's a manual process to do this every morning. I noticed in fact just that as mitigating the issue since this morning, so I'm not 100% it has lessened, but it seems to have.

I tried to delete all Adobe products (Flash, Air, etc. etc) and reinstalled only Acrobat itself.

Any help or advice would be amazing.

Hi ZenTekDS,

Please try the solution mentioned in this document KB Configuration error. CC, CS.

Let me know how it goes.

Kind regards

Nicos

Tags: Acrobat

Similar Questions

  • Acrobat DC Enterprise license on configured Citrix Terminal Server issues

    Hello

    We run into a problem with XA7.6 on 7.6 PVS and Server R2 2012. I can touch the master machine, but targets provided a challenge to users for the activation key. I downloaded the latest version of Adobe Application Manager from the link using Adobe Provisioning Toolkit Enterprise Edition and installed. After the installation of the tool (no error), the adobe_prtk.exe utility does no where on the hard drive. I found and old version of the tool and installed. The adobe_prtk.exe file is present, but when I tried to start the chain of command line with the key and leid to generate the prov.eml file I get an error 14. We opened a ticket with Adobe about a week ago and can't seem to get anyone to call us. When we try to talk to the support, we get running around. It's very frustrating because you can imagine and the customer is livid at this stage. Any help would be greatly appreciated.

    adobe_prtk.exe - tool = VolumeSerialize - generate - serial = "< ENTER SERIAL #HERE >" - leid = "< #HERE LEID ENTER >" - regsuppress = ss - eulasuppress

    Steve

    Please use LEID - V7 {} AcrobatESR-12-Win-GM

  • Services Terminal Server Windows Server 2008 R2 improved Configuration Error IE

    We have a Windows Server 2008 R2 with enhanced IE configuration set to off for all users on the Server Terminal Server services only.  The sessions of the Terminal services Server running Windows XP.  Whenever an end user clicks on Microsoft Outlook in a session, it executes an error from IE Configuration improved mentioning that the site needs to be added to the zone of confidence (subject: internet.)  Unfortunately, I do not know what url he speaks out.  I would like to know what precisely needs to be disabled in order to avoid the mistake of filling.  We have already defined group policy to disable this, but apparently not take after or gpupdate/force runs a logoff of connection occurred.  Of alternatives that anyone can give would be great.  Thank you very much.

    Nick

    This issue is beyond the scope of this site which is for the consumer to related issues.
    To ensure that you get a proper answer, ask either on the Technet site, if it is a type of Pro problem, or MSDN if it's related to the developer
    *
  • Errors in user profile on the server terminal server 2008 R2

    I have a problem on a Windows Server 2008 R2 SP1 running Terminal Server services with roaming profiles. The server works as a terminal server server for some time without any problems, but a few weeks ago he began logging on users with temporary profiles or refusal to sign indicating "the user profile Service has no logon. User profile cannot be loaded. "Once rebooted the server seems to act normally, but when 8-10 users have experienced successful logons, the above behavior reappears. At the end of the day, when the activity of the user falls, he can still connect new users - it seems that it is not related to the content of the files of the user's profile. When I check the event logs, the user profile service seems to work, successfully copying profiles on local profile paths. The Windows Modules Installer service cannot be started, error 1450 insufficient system resources. SFC and Windows Update don't work either, probably related to the error of the Windows Modules Installer. In addition, a mistake DCOM ("the server is not registered... ") is recorded in the log of events after each reboot, by referring to the"component base maintenance Session. My impression is that this problem is related to a kind of inadequate resources (non-material resources, the server is well equipped for the current level of activity), so I was running after the registry size, memory management, memory paged and nonpaged pool size, etc, but without any significant success. I realize that it is a somewhat soft and open query and I'll be happy to provide all necessary information - I spent a bit of time on this problem, and any suggestion or comment is welcome.

    This kind of question is really beyond volunteers in this forum, which
    deal with Windows users with security issues.  You must go to
    TechNet and browse the forums to see if there is a good place for this post,.
    TechNet is where the gurus of Pro and server IT hang out.

  • Error in Windows Server 2008 R2 Terminal Server printing

    Hello

    Recently, we encounter an error when printing with our new printer to Terminal Server (Windows Server 2008 R2 Standard 64-bit Edition). Once we remotely to the Terminal Server, we are able to see the printer redirect, but when we test print he meets an error and cannot print. Please help and advice. Your quick response with goodness and advice will be highly appreciated. Thank you.

    Hello Djemila,

    Microsoft Communities is for consumer issues in Windows 8, Windows 7, Windows Vista and Windows XP. Your question is dealing with Terminal Server in Windows Server 2008 R2 server and would be better treated in the TechNet forums.
    Click here for the repost in Windows Server 2008 Terminal Server forums.

    They have experts for help with your issue.

    Sincerely,

    Marilyn

  • "There was an error connecting to server Apple ID" not reliable CRL issue

    I started getting errors connecting to my Apple account on iTunes/App Store / iBooks etc., I noticed today.

    In an attempt to connect, it would return the message "There was an error connecting to server Apple ID"

    This debugging with Wireshark, I noticed that iTunes has been disconnected as soon as he saw the server SSL certificate.

    I opened the url field that he was using (https://gsa.apple.com) in Safari to see if reported certificate issues, and he confirmed that the intermediate certificate, although valid, could not be verified on LCR this is because he believes http://crl.apple.com/root.crl is unreliable CRL.

    Other computers, OSX, I checked are used the same certificate and validate the certificate successfully.

    I tried to set the certificate to always trust, but it has no effect.

    I changed Keychain Access-> Preferences-> Certificates-> certificate revocation list (CRL) of "Best tent", which seems to fix the problem, but I'm not keen on this change, because it could weaken the security of my computer compared to "demand if the certificate shows."

    Is it possible to restore the confidence of OSX CRL for this problem?

    In fact, I found just Keychain Access from another computer-> Preferences-> Certificates-> CRL (CRL) list is set to "Best tent", and causes 'Require if the certificate shows' the same question, so I guess it's a problem with the server Apple ID certificates themselves.

    I think I put the CRL settings to "Demand if the certificate indicates" some time to try to improve security. At one point, until recently, the https://gsa.apple.com worked with these settings so perhaps they changed the intermediate certificate, which presents the problem of CRL unreliable. It is http://crl.apple.com/root.crl and not https seems suspicious and could be the source of the problem untrustedness.

  • Server Terminal Server 2000 running, Memory Dump, restarting and checking bug error 0x0000007f

    I've been to dump memory and blue screen on a Windows Server 2000 Terminal Server running.

    I had to change the server for a complete memory dump to just check bug 64 MB because memory dumps were fill the C drive and it is the same mistake each time it fails.

    It is a production server and is vital to my business.

    I don't want to just install the 5 or 6 different patches from Microsoft that references the same exact error code, error message stop and symptoms for Server 2000.

    I just replace the memory new inside with two sticks and I even changed the boxes it was with one that has no hardware problem as I have a few of them.

    So he this 2000 Server had the motherboard, processor, memory, network, Audio card, changed video cards and I always get this accident a few times a day.

    I can't find anything definitive on this so if anyone has had the same problems and found a solution, then I'd be very happy to help.

    I am doing a complete network upgrade in the next month or two.

    My work is located in the middle of the busy season and I cannot take the server down and impossible to install anything that could cause a hard accident and not to start again.

    I'm in the middle of an upgrade of the network and we'll go virtual with this server with as many others as I can.

    I need to this Terminal Server to stop crashing and to find a solution for it, while the summer crowd is full swing at my work and it will improve after this summer.

    Any help would be awesome.

    Thank you and sorry for the long post.

    Here's the info I get from BlueScreenViewer when you look at the minidump

    Bug UNEXPECTED_KERNEL_MODE_TRAP control chain

    Bug check code: 0x0000007f

    Parameter 1: 0x00000008

    Caused by the driver ntoskrnl.exe

    Plant address: ntoskrnl.exe + 66e09

    32 bit processor

    This forum is for the support of end users, the users of the computer at home, have problems with Windows.  People server all hang out them in the TechNet forums then you might want to try this post it there instead.

  • Print driver error with HP LaserJet M1212nf Professional on Terminal Server in Windows 2008 (32-bit)

    We got a lot of printers LaserJet m1212nf installed the SAME version of the driver on the server and desktop computers and nothing is printed using Easy Print. No errors, no message, but nothing is printed, only when a test page is printed the server will display a warning: "no test page cannot be printed.

    After that, we try to use the HP instead of the TS Easy Print driver, forcing group policy first use the Hp driver. But the terminal server server always use the easy print driver so we are in the same way.

    If we try something else... THE PILOT XPS... but it works on the desktop PC, we try to print a test page in office printer properties, but "no test page cannot be printed" is shown... my God!

    WHAT CAN WE DO?

    Hello

    Thanks for the post.  I have included a few links below, one to a document and the other to a software download.  If everything goes well between these two, we should be able to get this installed and get up and running.  Good luck!

    http://support.HP.com/us-en/document/c01998962

    http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=IM-81123-2&cc=us&DLC=en&LC=en&OS=4022&product=3965849&sw_lang=

  • When you try to connect from my vista desktop to my laptop windows 7 through the DRC I get the error "unable to connect to the gateway terminal server."

    problems of the DRC of vista for windows machine 7

    I have 2 computers running on a homegroup. When you try to connect from my vista desktop to my laptop windows 7 through the DRC, I get the error "unable to connect to the gateway terminal server."   Can I remotely from the laptop to the desktop vista end. I the DRC 7 is installed on the desktop and tried to connect using the IP as well as the name of the machine but still no joy.

    can someone shed light on this please?

    Hello

    Temporarily disable the security software on both computers and check if it makes a difference.

    http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-software

    Note: Antivirus software can help protect your computer against viruses and other security threats.  In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  • The Terminal Server service to start, get the message "system error has occurred."

    I just reinstalled Windows 7 Professional and the first and the only thing I did was performed in the command prompt to enable remote desktop:

    reg add "HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Terminal Server" /v fDenyTSConnections /t REG_DWORD /d 0 /f
    
    netsh advfirewall firewall set rule group="remote desktop" new enable=YesWhen I try to connect via RDP, it does not work and that is because term service is not started nor will it start. I open an elevated command prompt and type "net start termservice" and I get error 5. In services.msc it does not let me start it and it displays an error.
    
    NOTE: THIS MIGHT BE IN THE WRONG WINDOWS TOPIC SINCE I COULDN'T FIND A TOPIC THAT I THOUGHT WOULD BEST FIT MY SITUATION.
    

    On the flavors of Windows that are supported on the desktop remotely, you enable this feature via the control panel / system / remote settings / Remote. There is no need to hack the registry or start a particular service. Then you would see this registry key:

    To test the RDP, you can use this command on the host itself:
    Telnet %ComputerName% 3389

    To set a different port number, you must change these registry data:

    HKLM\System\CurrentControlSet\Control\TerminalServer\WinStations\RDP-Tcp\PortNumber

  • Whenever I connect to a remote connection, I get an error message "unable to connect to this Terminal Server session remote control"

    Original title: unable to connect to this Terminal Server session remote control?

    Whenever I work with my friendly by connecting remotely, this information is pop ups as follows:

    Remote control cannot connect to this Terminal Server session. It is a known problem with Windows 2000 and XP and can occur under certain, rare conditions. To remady this situation, ask the local user switch to another session (connecting, on or off), or restart the computer.
    I know it's something related to windows authentication. But want to know in detail about this notification.
     

    Hi Victor,

    The question you posted would be better suited in the TechnNet Forums.

    I would recommend posting your thread in the link below:

    (Services Terminal Server) remote desktop services:

    http://social.technet.Microsoft.com/forums/en-us/winserverTS/threads

  • The terminal server Adobe Acrobat issue update

    At this moment we have a problem where everyone is custody get invited to update adobe. We have a lot of users on the server terminal server. When we turn this option off, it is on a per user basis not system-wide. So, I've been looking in the wizard of custimaztion and tested remove this feautre to redeploy the. Is it possible we can manually update adobe if we get out of the update feature? Or are there other options to make this large system users are not prompted or restart the server.

    Yes. Update preferences only control what appears in the user interface and how many times an update check occurs. Directors of the company more to disable the update so they can control what version is installed within their organization.

    You should get the Administrator's Guide and the AIM app so you can discover the range of configuration possibilities.

    http://www.Adobe.com/go/acrobatitinfo

    Ben

  • Windows XP SP3 on Terminal Server 2008 print

    Hi guys,.

    Environment

    Windows Pro SP3

    Windows Terminal Server 2008

    With the help of Easy Print

    Error:

    Windows presentation foundation terminal server print w has encountered

    Tried solutions:

    I've updated. NETFramework 3.0 with SP and above versions.

    Tried swapping the TsWpfWrp.exe with that of a Windows 7 machine (it worked on other machines with the same question within the domain).

    MS ran patch to cause XPS

    Not a printer issue as another user in the same environment can print to this printer. The two seem to be the same configuration.

    RDP Client 6.1 installed.

    Resolution:

    The only resolution I can find is to uninstall SP3. Then works fine. Anyone got any ideas? Let me know if you need more information.

    Kind regards

    I came across this before. For me it turned out that I had a driver locally on the computer that worked for one and a generic driver on the other computer. Check the drivers installed and make sure you have the 64-bit and 32-bit installed on the server.

  • Cannot display emoticon with Terminal Server 2008R2

    I installed Skype in 6 different Windows Terminal Server (2008R2 std edition) and in the latest versions, I can see emoticons in the menu but they disappear if I move the mouse.
    If I send an emoticon in the chat I don't see empty space.

    I tried all the solutions, but I can't see the emoticons.
    Can you help me?

    OK based... It was a Setup host remote desktop in 16-bit depth color limit.

    Chenged to 32 and the issue went away

  • Portege M400: He can't sleep because of the Terminal Server keyboard driver

    I can't put my M400 to sleep.
    Error: "because of Terminal Server keyboard driver"
    It provides the error message as above.

    I can't find direct response on the other forum that the roll back.
    My problem is that this situation has been the same from day 1, so I can't really push.

    Any ideas?
    concerning
    R

    This sounds like something wrong with the software or running services.
    However, the Toshiba power saver is responsible for the hibernation and the day before. I would recommend reinstallation of this application.

Maybe you are looking for

  • Can't stop MacBook Pro after upgrade to Mac OS Sierra

    Yesterday I had upgraded my MacBook Pro since OS X El Capitan with macOS Sierra. Unfortunately I can't stop him, I can't even restart. Whenever I have start/stop I get a black screen (no slider) and it remains frozen. I have to hold the power button

  • My NB520 does not start

    My NB520 crashed during one update of the BIOS a couple of days and now won't start at all.The light comes on, there's a spin short drive and then dead. As a dodo. Is this a known issue?

  • Serious error 5006

    Need help for people. I'm at the end of my cable on error 5006. Chatted with the support of Sony, they said will restart the router and try again - me directed to their error page 5006. No dice. I another router wireless, came out of the original and

  • Y400 RAM Upgrade 8 GB to 16 GB-14900

    I'm looking to install 2x8GB sticks in my Y400. I'm looking to get the best possible speed, so I was eye - lying to the top the following: http://www.Amazon.com/1866MHz-PC3-14900-notebook-KHX18LS11P1K2-16/DP/B00E1XGCCW/ref=cm_cr_pr_product... I am we

  • Nc6400 - update BIOS issue?

    Hello I have a NC6400 and on a recent vist the site "Download drivers and software" for my laptop, I noticed that there was an update for my BIOS. My mobile is the version of April 16, 2007 f.0Une and the new verson is F.0B September 5, 2007. However