Error #1684957 connection error found in the TMSPE TMS

Hi all

In our system of VC network, there are several VCS with different software version, for example,

VCS - A with s.w 7.1 formed a TMSPE with TMS s.w 13.2

VCS - B with s.w 5.2 run the TMS with TMS agent mode.

The problem is, for all the endpoints registered with VCS - B, there is an error (report

Connection of the #1684957 TMS error error). Amounts confrimed have not change the endpoint configuration, and this error affects a type different from VC endpoint, included MXP, series C and series EX.

In the TMSPE release notes, we are unable to find relatively to this error notice, what anyone face the same problem as well?

Best regards

Ben

Hi Lai

What is the ticket that you see on the systems? I do not understand what TMSPE has to do with this error mostly on MXP systems as you also experience this problem. Usually, when this error is raised there is a connection problem between the endpoint and the TMS, response point No. HTTP or answer No. SNMP or something like that. The system has the 'Idle' connection status when you see this post set on the system?

As Jens says that you cannot run TMSPE with 5.2 (you can also not run simultaneously TMSPE and TMSAgent on the TMS even legacy).

Please check the status of the connection of the endpoints affected, it could not have something to do with the configuration but rather something on the network that prevents the TMS to achieve systems.

Please let me know if I am wrong here, but it seems to me that there is a connection problem and nothing to do with TMSPE. I might have misunderstood you so if I have, please provide more details, perhaps a screenshot?

/ Magnus

Tags: Cisco Support

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