'error 5' when I try to open the Muse
Reinstalled Muse 2014.2 and get a 'error 5' when I try to open the app United-installed and reinstalled 4 times without help... all of you who have an answer?
Hi Richard,
Please create a new account administrator user on your computer, and then try to launch Muse on the new account.
Let me know if it works.
Concerning
Sonam
Tags: Adobe Muse
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Hi Mandy,.
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Newspaper report:
Process: aplicativoitau [1921]
Path: /Applications/Itau.app/Contents/MacOS/aplicativoitau
ID: com.itau.aplicativoitau
Version: 1.13.2.26 (2171.65)
Code type: X 86 (native)
Parent process:? [1]
Manager: aplicativoitau [1921]
User ID: 501
Date/time: 2016-03-03 23:51:59.099-0300
OS version: Mac OS X 10.11.3 (15 d 21)
Report Version: 11
Anonymous UUID: 7FAC3220-CD99-407D-F587-443B2918867B
Sleep/wake UUID: D6203505-A76F-4F43-A884-DB922EE874EA
Time since started awake: 14000 seconds
Wake time: 11000 seconds
Integrity of system protection: enabled
Crashed thread: unknown
Exception type: EXC_BREAKPOINT (SIGTRAP)
Exception codes: 0 x 0000000000000002, 0 x 0000000000000000
Note the exception: EXC_CORPSE_NOTIFY
Unavailable backtrace
Unknown thread crashed with X 86 Thread State (32-bit):
EAX: 0 x 00000001 ebx: 04463760 ecx 0 x: 0 x 00000000 edx: 0x00000000
EDI: 0x93aa5ebe esi: 0x050d7c00 ebp: 0xbffff0f8 esp: 0xbffff0f0
SS: 0 x 00000023 efl: 0 x 00000286 eip: 0x93aa6837 cs: 0x0000001b
DS: 0 x 00000023 are: 0 x 00000023 fs: 0 x 00000000 gs: 0x0000000f
CR2: 0x0d0f3000
Logical CPU: 2
Error code: 0x00000000
Trap number: 3
Description of the binary images not available
Summary of the external change:
Calls made by other processes for this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 6953
thread_create: 0
thread_set_state: 0
Model: MacBookPro9 2, MBP91.00D3.B0C of BootROM, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, MSC 2.2f44
Graphics card: Intel Graphics HD 4000, 4000, Intel HD graphics card integrated
Memory module: DIMM0/0 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory module: DIMM0/1 BANK, 4 GB DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Airport: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (7.21.94.136.1a1)
Bluetooth: Version 4.4.3f4 16616, 3 services, 18 aircraft, 1 incoming serial ports
Network service: Wi - Fi, AirPort, en1
Serial ATA Device: APPLE HTS547575A9E384, 750,16 GB HDD
Serial ATA Device: MATSHITADVD-R UJ - 8à8
USB device: USB 2.0 Bus
USB device: Hub
USB device: FaceTime HD camera (built-in)
USB device: USB 2.0 Bus
USB device: Hub
USB device: Hub
USB device: Apple keyboard / Trackpad
USB Device: IR receiver
USB device: Hub BRCM20702
USB Device: USB Bluetooth host controller
USB device: USB 3.0 Bus
Bus crush: MacBook Pro, Apple Inc., 25.1
Additional logs:
Last login: Mar 17 Nov 18:05:52 on console
MacBook-Pro-of-Luiz-Miller: ~ luizfernandomiller$ /Applications/Itau.app/Contents/MacOS/aplicativoitau; "exit";
2015 11-18 16:10:40.437 aplicativoitau [1043:62962] an untrapped exception was raised
2015-11-18 16:10:40.437 aplicativoitau [1043:62962] NSConcreteMutableAttributedString addAttribute: value: range: nil value
2015-11-18 16:10:40.437 (aplicativoitau [1043:62962])
CoreFoundation 0 0x93f35c19 __raiseError + 201
1 libobjc. A.dylib 0x9ae52f11 objc_exception_throw + 276
2 CoreFoundation 0x93f35b2d + [print raise: format:] + 141
3 Foundation 0x9e1d8c28-[NSConcreteMutableAttributedString addAttribute: value: range:] + 141
4 aplicativoitau 0x0003292e aplicativoitau + 203054
5 Foundation 0x9e1bd789-[NSObject (NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1071
6 Foundation 0x9e1bd2c5-[NSObject (NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160
7 aplicativoitau 0x0003729f aplicativoitau + 221855
8 aplicativoitau 0x00006f65 aplicativoitau + 24421
)
2015-11-18 16:10:40.437 aplicativoitau [1043:62962] * reason for termination due to an untrapped exception "NSInvalidArgumentException" app,: ' NSConcreteMutableAttributedString addAttribute: value: range: nil value '
First throw of the call stack to the:
(
CoreFoundation 0 0x93f35c19 __raiseError + 201
1 libobjc. A.dylib 0x9ae52f11 objc_exception_throw + 276
2 CoreFoundation 0x93f35b2d + [print raise: format:] + 141
3 Foundation 0x9e1d8c28-[NSConcreteMutableAttributedString addAttribute: value: range:] + 141
4 aplicativoitau 0x0003292e aplicativoitau + 203054
5 Foundation 0x9e1bd789-[NSObject (NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 1071
6 Foundation 0x9e1bd2c5-[NSObject (NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 160
7 aplicativoitau 0x0003729f aplicativoitau + 221855
8 aplicativoitau 0x00006f65 aplicativoitau + 24421
)
Trace/BPT trap: 5
Logout
Saving session...
.. .copying common history...
.. .saving story... truncate the history files...
... done.
Removing expired sessions... 6 completed.
[Processo concluido]
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Hello
1. which version of the Windows operating system is installed on your computer?
2 have you made changes on the computer before this problem?
I suggest you try to uninstall then reinstall the program and check if this may help.
Step 1: Uninstall or change a program:
http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-programStep 2: install a program: http://windows.microsoft.com/en-US/windows-vista/Install-a-program
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