Error A12E1 for the installation of creative cloud to desktop

I would like to install apps CC but my creative cloud office is invites me to update. When I do, I get an error message. Screenshot attached.

Hi jessamyn@autodesk,

Please perform the following steps:

(1) restart the computer.

(2) if the error persists, rename the OOBE in OLD OOBE folder of

Mac: MAC HD/Library/Application Support/Adobe

Windows: C:\Program Files (x 86) \Common Files\Adobe

(3) download Creative cloud once more of creative.adobe.com and try to run.

(4) if it you is still facing a problem then Quit/end the notifier AAM address

Windows:

Press Ctrl Alt Del

Start the Task Manager

Click on the "processes" tab and check if you have AAMNotifier running

If Yes, click end task

Mac:

Go to Spotlight (magnifying glass at the top right on your screen)

Type activity monitor

Press ENTER to open the activity monitor

Check in activity for AAMNotifier monitor

Leave this process if you find

Kind regards

Jatin derfoufi

Tags: Adobe

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