A solution to the error 201 in the installation of Creative Cloud Desktop
I'll try to help you, with my poor English (I m improve this last), if you encounter the long trip to fix the 201 error during installation of Creative Cloud Desktop.
I m talking about this error (screens in Portuguese), you will recognize:
I tried the solutions all proposals, including that of Adobe Foruns, amongst these:
-Disable the windows, anti-virus firewall and both (look at the danger!)
-Create special rules on firewall for several proposed solutions.
-Turn off wi - fi and wired.
-Unistalling all software (including Adobe Reader), remove the respective remaining files.
-Create another windows user.
- The 'AdobeCreativeCloudCleanerTool' running (despite having not worked, it seems interesting. It's here: https://helpx.adobe.com/br/creative-suite/kb/cs5-cleaner-tool-installation-problems.html)
But nothing WORKS: error 201-50% of the installation.
To make matters worse, I tried in my pc wife´s (whose configuration is minor my Vaio i5) and... IT WORKS in 1st attempt (windows 8.1, firewall and antivirus running, the same network. Ouch!).
I've been on stage now, you think of: a) cancel the subscription. (b) format; (c) change of computer; (d) change of career and so on.
I found the solution hours after lots (and lots) of reserch and attempts, here: http:// https://forums.adobe.com/thread/1847647.
What I did, following the instructions was simply:
(1) open the Photoshop Elements download page, here:
http://https://helpx.Adobe.com/Photoshop-elements/KB/Photoshop-elements-downloads.html
Do not download anything, just keep the page open. (Yes, it's just that read you!)
(2) download the Office complete cloud creative, compressed in a zip file, here:
http://http://trials2.Adobe.com/AdobeProducts/KCCC/1/Win32/ACCCx3_0_0_74.zip
3-unzip the file and run the "Set - up.exe".
Fact! It works! Already download all the applications I need full subscribe.
I hope it works for you.
Enjoy.
Leandro Campos.
of the Brazil
(Sorry for my English)
Hello Leandro,
Please see the help document that below that explains the error Code 201:
Download error, installation or update of Cloud Creative applications
You can also see the thread below where this issue has been addressed:
Error 201; CC constantly disconnected desktop application, will not download again
Kind regards
Sheena
Tags: Adobe
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