Error: Cannot load 3rd party audio plug ins (my preferences are inaccessible).
Hello:
10.9.5 OSX
2.6 GHz Intel Core i7
16GB 1600 MHz DDR3
Retina MBP
NVIDIA GeForce GT 750M 2048 MB
CUDA driver version: 7.5.26 *.
QUESTION: My preferences are inaccessible in first Pro CC2015 - last version.
I have them deleted (traditionally, Digital Rebillionish, & option + shift on the launch method.) I uninstalled and reinstalled first Pro CC2015. I keep getting the error:
I am unable to make the adjustments in the preferences panel - by clicking on the button 'Ok' does nothing.
BACKGROUND: Yesterday, I received this error when you try to update the desktop creative cloud application:
I connected with Adobe CAT - they remote to my computer, various files deleted and obtained the updated desktop application. I then ran all the CC updates.
* SUSPECTED the CAUSE OF THE PROBLEM: I've also updated my CUDA driver to 7.5.26 after the desktop app & all currents updates have been installed.
I have received several warnings .kext after doing this:
Add ' l TROUBLE SHOOTING ACTIONS:
- I rode the nVidia back from two versions of the driver - but always was error.
- I've deleted the offending .kext files - but was always error. (Note: drive NVidia is now back to 7.5.26)
- I reinforced with the settings of the user to confirm that I had Admin Access
- I have created a Root user & tried to spear the first in what - but was always error
Questions preferably seem 101 - I never - not been able to locate the file in question to allow reading/writing to solve this type of problem.
If it is a Cuda - nVidia conflict. I don't know how to solve.
Any thoughts appreciated. Thank you for your time.
The solution to this problem:
-Running application cleaner creative cloud
-manually remove suspected corrupt files Adobe
-Reinstall the CC desktop application
This allowed the creation of launch and allowed me to make adjustments in the files preference but also to search for audio plugins.
The above has been accomplished by a communication specialist support Adobe CHAT on my machine remotely.
Thank you.
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