Error code 19 on DV4

Drive Optiarc DVD RW watch 'Code 19' in device manager and will not read disks. tried external sony USB key and get the same results. any suggestions? I tried recovery through driver h/w install without success.  The system is Vista 64.

Hello

Try to follow the procedure at the title of the subheading "Let fix me it myself" on the link below to delete the upper and lower filters and see if that helps the issue.

http://support.Microsoft.com/kb/982116

Kind regards

DP - K

Tags: Notebooks

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