Error code: 80073712 (cannot install Service Pack 2)

I tried 4 times to install this update, errors found 80073712.What's going on?

Hi WindyYork,

I suggest that you try the methods mentioned below and check if that helps.

Method 1: Put the computer in a clean boot State prior to the installation of SP2 (Service Pack 2).

Note: After installing SP2, follow step 7 in the link provided to return the computer to a Normal startupmode.

Method 2: Follow the provided article.

http://support.Microsoft.com/kb/957310

Method 3: Temporarily disable the security software.

Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

Tags: Windows

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