Error code: Crypt32 8 event and suspicious call
I am based in the United Kingdom. I just got a phone call from someone who claimed to be calling on behalf of "Windows Operating System" and saying that they had received a number of reports of errors in my PC. This is because some of my files were corrupted, apparently. I was guided to the event viewer and, of course, there are what looks like hundreds of error logs that are all labeled CRYPT32 Event 8. After a bit of the-ING and back and forth, the appellant asked to connect to the internet, and then type an email address that begins with "www.letmein...". ». At this point the alarm bell rang and I asked the appellant to give me a number where I could call him back. The number he gave is "not recognized" when I compose. So I have two questions:
1 is this call, I believe it is - an attempt to make me open my computer to a stranger?
2. What is the importance of these error logs?
If you can answer one (or both!) of these Qs, I'd be happy to hear from you.
Greetings - Bob
Calls of this kind are well known scams. You were right to be wary, but actually he just hung up immediately. Because it does not allow it to connect and don't give him no credit card information, you're fine.
Regarding the errors on your computer - how it works? It is well maintained and free of viruses/malware? Give us some information about it.
http://www.elephantboycomputers.com/page2.html#maintenance
http://www.elephantboycomputers.com/page2.html#Removing_Malware
MS - MVP - Elephant Boy computers - don't panic!
Tags: Windows
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