error correction online

I got a call today two microsoft workers online / call center agents calling from London, although they all Indian accents. They made me see the viewer certmgr.msc and events and showed some errors. Then they said to install teamviewer. They said all my computers have been infected by dangerous files and that mcafee would not help against these malicious files. They asked meto delete errors that weren't getting deleted and finally asked me to pay 11 pounds for my 4 computers create a secure network. They could be real or they're not... Microsoft or anywhere who can please tell me if this error fixing initiative phone / online is authentic? Thank you very much.

Friday, October 2, 2015, 13:10:05 + 0000, Mahvishmr wrote:

I got a call today two microsoft workers online / call center agents calling from London, although they all Indian accents. They made me see the viewer certmgr.msc and events and showed some errors. Then they said to install teamviewer. They said all my computers have been infected by dangerous files and that mcafee would not help against these malicious files. They asked meto delete errors that weren't getting deleted and finally asked me to pay 11 pounds for my 4 computers create a secure network. They could be real or they're not... Microsoft or anywhere who can please tell me if this error fixing initiative phone / online is authentic? Thank you very much.

It was a scam and with all the names and phone numbers, one who has
become very frequent lately. See
http://www.troyhunt.com/2012/08/virus-scams-social-engineering-victims.html
and
http://www.howtogeek.com/176605/tell-your-relatives-no-Microsoft-wont-call-you-about-your-computer/
and
http://www.howtogeek.com/180514/the-%E2%80%9ctech-support%E2%80%9D-scammers-called-Htg-so-we-had-fun-with-them/

In addition to their money get on your part to do anything of any value,
If you leave them in your computer, who knows what they were doing or where
What confidential information they stole.

So since you have apparently done with TeamViewer, I highly recommend that
you do both of the following immediately:

1 do a clean reinstall of Windows.

2. after reinstallation of Windows, change all your passwords.
especially one of the banks or other financial sites.

Since they have perhaps installed a recorder of strikes, changing just your
Passwords without first reinstalling Windows may not be good enough.

Tags: Windows

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