Error D 803 0010, trying to connect to the internet to authenticate the Live service
Original title: Family Safety - 803D 0010
I have searched for help and see a number of other people have had a problem similar but not sure that there is still an answer that works.
I'm on a PC running Windows7 and I install critical Windows and Family Safety.
It works very well but has stopped working.
The error I get is 803D 0010 and family security load, but the program seems unable to connect to the Live service and authenticate.
The specific message, it's that it cannot access the Internet. I'm not sure this is the case and maybe a false error message.
I am skillfully to access internet from the browser successfully and connect on the family safety website.
The problem is that the application of family safety appears unable to do.
Any help?
Andy
Hi Andy,.
Thanks for posting on Microsoft Communities.
The proxy for the network service settings may not be set correctly or may become obsolete. With some settings wrong together, you may still be able to connect to your Windows Live using Windows Live Messenger account and your browser, but when you try to connect to Windows Live family safety, you receive this error message.
I suggest you follow the advice given by Rajesh Govind said on February 6, 2014 in the following link and check out:
Note: this section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: 322756
How to back up and restore the registry in Windows
http://support.Microsoft.com/kb/322756/
Please an update on the status of the issue to help you further.
Tags: Windows
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