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• I can't upgrade to Photoshop CC 2014, I get a Setup error: DF024: unable to preserve the original file to "/ Applications / Adobe Photoshop 2014/Adobe Photoshop 2014.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0 CC CC" (

  I can't upgrade to Photoshop CC 2014

  I get a Setup error: DF024: unable to preserve the original file to "/ Applications / Adobe Photoshop 2014/Adobe Photoshop 2014.app/Contents/Frameworks/ICUConverter.framework/Versions/3.6/libicucnv.dylib.36.0 CC CC" (Seq 1120)

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• How can I fix this error: DF024: unable to preserve the original file to... Error 32 the process cannot access the file because it is being used by another process. SEQ (1352).  ?

  I install creative cloud desktop application Illustrator on a machine with windows 7 64 bit running in a domain environment.  The download begins and takes about runs for a bout 10 minutes and then stops with error: DF024: impossible to preserve the original in "C:\Program Files\Adobe\Adobe Illustrator CC 2014\Support Files\Contents\Windows\AdobeLinguistic.dll" file error 32 the process cannot access the file because it is being used by another process. SEQ (1352)

  I am logged on as network administrator, and there is no other apps except a web browser (Chrome) running.  There is no other users logged in to the machine.

  How can I see what another process is using the file necessary so that I can fix it?

  Thank you

  MelissaB34 if you continue to face the difficulties of installation, you can also try to use the CC cleanup tool to help ensure a clean removal of the software.  You can find more information, as well as a link to download the CC cleaning tool, to use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.

• I get windows cannot verify the updates and error 80070424 and tried repeatedly the solutions suggest you and get always the same cannot verify the icon

  error 80070424 message and we tried all of the solutions you propose to the admin. tools and without success

  I suspect you got error 0 x 80070005 only because you don't raise invites http://www.vistax64.com/tutorials/181765-elevated-command-prompt.html
  Even if you are on the standard Vista admin account ever run the console administrator rights. To run the console with admin rights, it requires extra tip (details you have in above links)

  My suggestion: just run 'MS Fix it' KB971058 in aggressive mode - it can re-register all WU, modules of BITS and more... If you are lucky it is only conventional option it should solve your problem. If this does not resolve, go to Start > Search > services.msc
  and check below services exist, have correct parameters and work

  BITS : automatic (extended), began

  Windows Update : automatic (extended), began

  Windows Modules Installer : manual

  If you have an other parameters you have to fix it. If you can't change the setting or any service do not exist, you must fix a service (read below)
  http://www.Vistax64.com/tutorials/258701-Windows-Update-error-80070424-a.html

• ERROR: DF024: unable to move the file to "C:\Program Files (x 86)".

  I have problems to install Lightroom on my laptop.  I get series of errors.  Would appreciate advice

  ERROR: DF024: cannot move the file in "C:\Program Files (x 86) \Common {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D} \_27_9a8ae498a2478 4870e83b08faae5c646" 'C:\Program Files\Adobe\Adobe Lightroom\boost_system.dll' error 32 the process cannot access the file because it is being used by another process... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. (Seq 28)

  -------------------------------------------------------------------------------------

  Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html

  The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs

• Try to install the new update and get the 8007371c error code. What is the solution?

  Try to download a new updated Windows and get this error 8007371c code

  Hello

  read this

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_install/Windows-Update-error-code-8007371c/ed275467-5580-41DC-9ccc-3c1e22c6fd28

  or please repost your question in the correct windows update forum

  http://answers.Microsoft.com/en-us/Windows/Forum/windows_vista-windows_update?page=1&tab=all

• Aspire 4830 upgrade to win 10 of the 7 has failed with error C1900101 code, what is the solution?

  Said Acer laptop, aspire 4830 T is obsolete and cannot be upgraded to win 10 even if get win 10 app says its compatible with the upgrade. He said that some drivers or devices may not work with 10 victory. I tried to upgrade to win 10, but not successful and displays C1900101 error code. can someone help me upgrade to win 10?

  Your error code is listed here:

  http://answers.Microsoft.com/en-us/Insider/wiki/insider_wintp-insider_install/how-to-troubleshoot-common-Setup-and-stop-errors/324d5a5f-d658-456c-bb82-b1201f735683

• Illustrator Installation Error: ERROR: DF024: unable to preserve the original file at "/ Library/ColorSync/Profiles/Profiles" (21 Seq)

  Hey there!

  When I try to install Illustrator CS6, I get the same error message:

  I deleted all the CS5 apps off of my computer. I don't know what to do. Any help would be appreciated!

  -Ashley

  To anyone who is having the same problem, this is how I fix and installation works:

  I went into "Library/Colorsync/Profiles" and renamed the existing folder named "profiles" to "profilesold". Regardless of what you rename, as long as you do.

  I hope this helps someone!

• When you install the update of Muse CC 2014.3 I get a message error DF024 and left at 69%. Any suggestions?

  I try to install the update of Muse CC 2014.3 on my mac, but I get the same error at the level of the mark of 69%. A window will then pop up (see attachment below). I then click on the "More information" link and it takes me to the following error:

  Exit code: 7

  Please see specific errors below for troubleshooting. For example, ERROR: DF024...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 1 Error (s)

  -Payload: Adobe Muse CC 2014 2014.3.0.1176 {4FC5F06E-31E5-4C22-9449-CB41B62D1897}.

  ERROR: DF024: unable to preserve the original file at "/ Applications / Adobe CC 2014/Adobe Muse Muse CC 2014.app/Contents/Frameworks/adbeape.framework/adbeape ' (Seq 10)

  -------------------------------------------------------------------------------------

  = END ==

  

  Any help or suggestion?

  You I have to manually delete the current application to the trash, and then install the new cc in the menu. It worked for me.

• you need prove the ownership of the domain by creating a DNS record

  I recorded the record MX and TXT on my domain name (name: samcom.co.in). Even now, I get the same error of ' you need prove the ownership of the domain by creating a DNS record '. This is for registration to e-mail customized outlook.com. After recording update MX & the TXT record, I already waited 30 hours. Need more time (e.g. 72 hours) before it can be verified?

  I reconfirmed if the MX record has been updated with the help of http://mxtoolbox.com/... And it has been updated correctly.
  It would be great if someone can help please on even.
  Concerning
  D

  Hi Christophe,

  Since the already educated suggestions do not help, I suggest that you post your question in the TechNet forums because they cater to the audience of it professionals.

  Thank you

• ERROR: DF024... Illustratrator CC will not install.

  I hope you can help

  Illustratrator CC will not install on my Imac.

  Exit code: 7

  Please see specific errors below for troubleshooting. For example, ERROR: DF024...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 1 Error (s)

  -Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95}.

  ERROR: DF024: unable to preserve the original file at "/ Library/ColorSync/Profiles/Profiles" (21 Seq)

  -------------------------------------------------------------------------------------

  I have all the products Adobe Adobe not unhooked CC cleaner, but I always get an error when downloading.

  CC works on my macbook, but it does not work on my Imac. Is there a wall against the use of more than one machine?

  Thanks Henrik

  Please see below link

  Cloud products creative installation error DF024 | Mac

• Exit code: 6 ERROR: DF024

  I am trying to install Photoshop CC and get the same error. DF024.

  Exit code: 6

  Please see specific errors below for troubleshooting. For example, ERROR: DF024...

  -------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 5 (s)

  -Payload: AdobeColorCommonSetCMYK CC 5.0.0.0 {C4196275-B11A-40A1-8727-3C145C8F7D95}.

  ERROR: DF024: unable to preserve the original file at "/ Library/ColorSync/Profiles/Profiles" (21 Seq)

  -Payload: AdobeColorCommonSetRGB CC 5.0.0.0 {C8DEBB29-3EB0-4B97-B652-4DE482B111BC}.

  ERROR: DF024: unable to preserve the original file at "/ Library/ColorSync/Profiles/Profiles" (Seq 11)

  -Payload: AdobeColorPhotoshop CC 5.0.0.0 {5C5D62C9-91C6-415E-857E-9130C0F52C66}.

  ERROR: DF024: unable to preserve the original file at "/ Library/ColorSync/Profiles/Profiles" (Seq 3)

  -Payload: AdobeColorVideoProfilesCS CC 5.0.0.0 {CE9B1B00-0421-4701-9698-1C14646D6D94}.

  ERROR: DF024: unable to preserve the original file at "/ Library/ColorSync/Profiles/Profiles" (Seq 5)

  -Payload: Adobe Photoshop CC Core 14.0.0.0 {AA01D250-3E72-4FD7-9A3B-F9A9C1DBC016}.

  ERROR: DF024: unable to preserve the original file at "/ Library/ColorSync/Profiles/Profiles" (Seq 3933)

  -------------------------------------------------------------------------------------

  Someone at - it an idear whats wrong?

  Hi StudioCortado

  Please perform following steps:

  • Navigate to/Library/ColorSync/Profiles/Profiles
  • Rename the folder "Profiles" to "Profiles_old".
  • Start the installation again

  Hope this helps

• How to fix error Setup ERROR: DF024 in CS6

  I immediately installed Production premium and get this type of error for 6 components:

  -Payload: AdobeColorCommonSetRGB CS6 4.0.0.0 {C7B1C1B3-368D-4C32-A818-83F1554EB398}.

  ERROR: DF024: unable to preserve the original file at "/ Library/ColorSync/Profiles/Profiles" (Seq 11)

  How can I get around this so these components work: After effects, Photoshop, Illustrator, Flash Professional to work for CS6

  Please see the Doc KB to troubleshoot issues with the installation logs: troubleshooting installation newspapers | CS5.5, CS5, CS6, CC

• Error DF024 when you try to install from the manager on Windows 10.

  Hello

  I hope that someone on the forum can help me that I find all adobe links VERY useless. I recently updated my version of Windows 10 and erased all my programs and my C: drive to allow a good computer. Since then, Adobe Application Manager is not a CC 2015 applications install to my computer without this error:

  "-------------------------------------- Summary --------------------------------------

  -0 fatal Error (s), 1 Error (s)

  -Payload: Adobe Premiere Pro CC 2015 9.0.0.0 {38C72D42-0672-43B1-9E05-E7631684F9A1}.

  ERROR: DF024: cannot move the file in "C:\Program Files (x 86) \Common {38C72D42-0672-43B1-9E05-E7631684F9A1} \_77_6da23380d7fce ae57da591c4af577f49 ' to 'C:\Program Files\Adobe\Adobe first Pro CC 2015\AXE8SharedExpat.dll' error 32 the process cannot access the file because it is being used by another process... Try setting the correct permissions for the specified file/folder or parent, so that the admin has the right to modify. (171 Seq)

  -------------------------------------------------------------------------------------"

  This happens on all apps via the Manager. To work around this ive tried to install directly on the site, only to be converted in the handler for that he fails again. I ran all cleaners known to man only for her to not make any difference whatsoever, and ive even tried the solution that was supposed to have been a 'determination' to someone elses similar problem (this link https://forums.adobe.com/thread/1858062?q=Error+DF024) even when the lance in the account admin high on all machines W10 again does nothing and is defective. I tried to remove the Adobe folders manually in all possible positions, but again, this has no effect.

  I'm really at a loss as to what I can try but PLEEEASE HEELLPP!

  Thanks in advance!

  Disable anti-virus and firewall, if its on in selective startup mode and try to install.

  Beyond that, we will have to check with the Setup logs to find out what past exactly.

  Or you can also contact Technical Support Adobe once, they can access remotely your comp and check with the question.

  You can contact the Support from Adobe using link below:

  [Click the button still need help and select the Chat option]

  Contact the customer service

  Ask for technical assistance.

• Windows Media Player11 won't burn CD (O/s Windows XP home) said I need a burnner, when I use another burnner program, it uses the burnner installed in my p/c. What is the solution?

  Windows Media Player11 won't burn CD (O/s Windows XP home) said I need a burnner, when I use another burnner program, it uses the burnner installed in my p/c. What is the solution? Tried all the easy fixes.  IMAP burning is on auto. (services.msc) what's next?

  Hello

  1 how long have you been faced with this problem?
  2 do you have you can all changes on the computer before this problem?
  3. What is the full and exact error message?
  4 have. what troubleshooting steps you tried?

  (1) check that the CD burner is properly connected.
  (2) wipe the drive and check that it is not damaged.
  (3) try a different brand of blank discs.
  (4) if another program is currently burning files on the CD, wait for the burning process is finished.
  (5) quit other programs that may be using the CD burner.
  (6) restart Windows Media Player.
  7-restart your computer.
  (8) try to run the fix it tool to the article below and check.
  Your CD or DVD drive cannot read or write media
  http://support.Microsoft.com/mats/cd_dvd_drive_problems/
  (9) uninstall all third-party CD/DVD burning software and check.
  http://support.Microsoft.com/kb/307895