Error hard drive DST

I have a laptop dv7 in HP Envy, 6 months out of Costco. It crashes at startup. I did the test of marketing and it's not hard drive DST: M0D8Q1-6B96S2-QFPK0K-60SF03

Is this fixable or does require the replacement of the hard drive? The documentation provided with your computer indicate a 2-year warranty; It would be something covered by the warranty?

Thank you

Steve

Hi Steve,.

Error code 24 characters for the drive Self Test (DST) would indicate that hard is defective and must be replaced.

The hard drive is under warranty, you can contact HP and arrange for the replaced disk - if necessary, you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

Kind regards

DP - K

Tags: Notebooks

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