Error: Incompatible cartridge, after changing the HP printer ink cartridge.

original title: printer problems

My printer, I cannot print. I changed the black cartridge which was sold out with an identical (recommended HP) and it says it's incompatible. It says go to menu settings and the problem is that I can't remember where it is! I have windows 7. Help, please.

Hello

What is the brand of the HP printer?

I suggest you to refer to this article to resolve this issue.
"Incompatible print cartridge" message in Windows after installing ink cartridge
http://h10025.www1.HP.com/ewfrf/wc/document?cc=us&LC=en&docName=c01082138

To contact HP support, see the link.

Let us know if it helps.

Tags: Windows

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