error message: __BCCode:1000008e BCP1:C0000005 BCP2:BF2CF595 BCP3:A8B64BA4 BCP4:0000000 OSVER:5_1_2600 SP:3_0 PRODUCTS 768_1

my computer restarts just without reason. It has this error message.

BCCode:1000008e BCP1:C0000005 BCP2:BF2CF595 BCP3:A8B64BA4 BCP4:0000000 OSVER:5_1_2600 SP:3_0 PRODUCTS 768_1

This happens about 4 times this week.

Hi Ebrahim kara,

1. you remember to make changes to the computer before this problem?

2. don't you seeany model particular to error?

Method 1:

You can try to update the graphics card and check if it helps:

a. Click Start, click Run and then type devmgmt.msc.

b. double-click the type of device (graphics card) you want to update or change.

c. right click on the device driver specific, you want to update or change.

d. click on update driver to open the Hardware Update Wizard. Follow the instructions in the wizard.

Check out the link:

How to manage devices in Windows XP

http://support.Microsoft.com/kb/283658

Method 2:

You try to perform a clean boot. A clean boot to check if startup item or services to third-party application is causing this issue.

You can read the following article to put the computer in a clean boot:

http://support.Microsoft.com/kb/310353

If your problem is resolved after the clean boot, and then follow the steps mentioned in the article above to refine the exact source.

After you have used the boot is a way to solve your problem, you can follow the steps to configure Windows XP to start normally.

Method 3:

You can also view the details of the event log.

For more information, see the article:

Procedure to view and manage event logs in Event Viewer in Windows XP

http://support.Microsoft.com/kb/308427

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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