HP DV2700 - Vista using disks fails to make the preinstallation of office software

I'm trying to help my daughter long distance.

His laptop crashed and she didn't know why and impossible to restore using disks or F11.

She is more concerned about its data and had the drive removed and placed in an external USB enclosure to access its files later.

A new HARD disk has been placed and she began to do a restore from the disks, she did years back.

Everything went along and then at the level of the office, she said that it is on part 2 to preinstallation of software

and he gave him a warning that windows cannot complete the installation.

She restarted and got a screen that said Windows installation.

She tries again to the procedure.

While that's going on, can someone tell me what could be the problem?

One of the most common causes of this problem (that I've seen) is that most new hard drives sold today are Advanced Format that triggers Vista and Windows 7 recovery discs. If she can get a disk hard no AF, it should have better luck.

Sometimes, it works to prepare a new hard drive with the utility from Cyberlink cd first. Download and save the file. Once the download is complete, place a blank cd in your drive and click on the downloaded file to create a boot cd. Start with this cd and wait until you get a green check mark indicates the hard disk is ready. Remove the cd, insert the first disc of recovery and restart the laptop.

http://ftp.HP.com/pub/softlib/software11/COL32372/PV-80183-1/sp44645.exe

Tags: Notebooks

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