Error message Exception Type: B5C2EE48 while trying to change the parental control filter

I'll be back just to use family safety for my pc to control the use of my grandchildren.  Whenever I try to change one of their parameters and filtering, I get this message: Exception Type: B5C2EE48

Is there any help to fix this?

Thank you

Hi Judy,.

I'm sorry to know that the problem is not resolved.

Please try to remove the family safety filter and install again on the Windows 7 computer.

Follow the steps in the article below:

http://Windows.Microsoft.com/en-in/Windows-Live/Family-Safety-remove-uninstall-FAQ

Hope this information helps, let us know if you need more assistance.

Tags: Windows

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