Error message in Photoshop CS6 upgrade download

I just buy the upgrade from Photoshop CS5 CS6 download. I downloaded as shown and installed Download Manager. Then, I downloaded the CS6 upgrade. But when I went to install it, it asked my serial number, I have (checked and) provided. He gave me a message saying that although it is a valid serial number, there is no product available that corresponds to this number series. I don't understand. Help?

You must contact Adobe Support by chat or phone when you have the serial number and activation problems.

Here are some links to help get in touch:

http://www.Adobe.com/support/chat/ivrchat.html

http://www.Adobe.com/support/download-install/supportinfo/

Tags: Adobe

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