error message indicates that "part archive of photoshop elements 11 file is missing.
I made a purchase that included a set of free software with Photoshop elements 11 yesterday and have now two files downloaded 5 times, followed all the information I could find on the discussion forum, but still have the error message
I'm at my wits end, I really want to get this downloaded. Have been using elements 8 years and love it but I wanted to update to 11 and this was going to be perfect, but has turned into a nightmare of 15 hours trying to get somewhere with him.
Can someone please help me before I put my pc?
Any advice would be appreciated.
Hi summer,
You get the error message is indicative of the missing files for the installer to start the installation.
Navigate to the location where you saved your download. If you see all the files ending with ".part" then the download has not finished. ". Part' files are temporary files, replaced by .7z, .exe or .dmg when the download is complete.
For Windows the Photoshop Installer has 2 files - with the extension of .7z and the other with the .exe
Make sure that you have downloaded the two files in the same folder. Run the .exe file to start the installation.
Otherwise you can try to download the files from the direct download links available at: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l
Please make sure that you follow the steps mentioned on the page before you start the download.
Kind regards
Ravi
Tags: Adobe
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