error message on Premiere Elements

I downloaded Adobe Premier elements 13 a few days ago and every time I opened the first I got error message saying "Adobe Premiere Elements.exe - no disc - there no disc in the drive. Please insert a disc into the drive\Device\Harddisk5\DR5.   This message disappears if I press continues enough times, but it's annoying. I'm new to elements, but it seems to work OK. How to solve this problem.

den93

It is a known issue with the elements 13/13.1 first. The Adobe solution is to remove or disable the OldFilm.AEX file.

In Windows 7, 8, 8.1, or 10 64-bit, the path to this file is

Local disk C

Program Files

Adobe

Adobe Premiere Elements 13

Plug-ins

Commune

NewBlue

and in NewBlue folder is the file OldFilm.AEX that you remove or disable renaming specifically to OldFilmAEXOLD.

Please let us know if it worked for you.

Thank you.

RTA

Add on... have you updated 13 to 13.1 still using Help Menu/updates to date of an open project? On what computer operating system is your Premiere Elements running? In my response, I assumed Windows 7, 8, 8.1, or 10 64-bit.

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    I made a purchase that included a set of free software with Photoshop elements 11 yesterday and have now two files downloaded 5 times, followed all the information I could find on the discussion forum, but still have the error message

    error message indicates that "part archive of photoshop elements 11 file is missing.

    I'm at my wits end, I really want to get this downloaded. Have been using elements 8 years and love it but I wanted to update to 11 and this was going to be perfect, but has turned into a nightmare of 15 hours trying to get somewhere with him.

    Can someone please help me before I put my pc?

    Any advice would be appreciated.

    Hi summer,

    You get the error message is indicative of the missing files for the installer to start the installation.

    Navigate to the location where you saved your download. If you see all the files ending with ".part" then the download has not finished. ". Part' files are temporary files, replaced by .7z, .exe or .dmg when the download is complete.

    For Windows the Photoshop Installer has 2 files - with the extension of .7z and the other with the .exe

    Make sure that you have downloaded the two files in the same folder. Run the .exe file to start the installation.

    Otherwise you can try to download the files from the direct download links available at: http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

    Please make sure that you follow the steps mentioned on the page before you start the download.

    Kind regards

    Ravi

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