error message saying that it is the wrong key when you use a sticker
Product key
I have an OEM version of vista Home premium. I'm trying to load on an acer extensa 5420 using the product key on the bottom of the laptop. When I enter the key, I get an error message saying: it's the wrong key. How can I use this disc to reinstall windows?
Hello
The OEM recovery disks are the brand and the specific model
You can't use a disc from another manufacturer
How to reinstall Vista
Contact the manufacturer of the laptop computer and ask them to send you to vista recovery disks to reinstall the operating system back as it was when you bought it
they do it for a nominal cost of $
also ask them if you have a recovery partition on your hard drive to get back to the way you bought
you would normally press F8, F9, F10 or F11 or Alt + F10 or 0 to start to start the recovery process according to the manufacturer
Ask them of the exact key sequence
or borrow a vista microsoft dvd; not a HP, Acer recovery disk etc
Make sure that you borrow the correct 32-bit or 64-bit microsoft dvd to your computer
they contain all versions of vista
This is the product key that determines which version of vista is installed
http://www.theeldergeek.com/Vista/vista_clean_installation.html
How to replace Microsoft software or hardware, order service packs and replace product manuals
http://support.Microsoft.com/kb/326246
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