Error message: the remote device or resource does not accept the detected connection

I had this problem for months at this point. The common way with that I solve is to restore to a previous point. Once restored, but I can't stop or restart the PC without the same problem occurs. For this reason I only turn sleep mode and then the connection is working. But by mistake an update made me restart automatically and now I'm back to the previous question. I downloaded and saved a substantial amount of data from my last restore, so I was wondering if there is a practical solution to this problem?

Original title: perfect connection, but can not use the web or programs that require connections

Hello

Thanks for posting your question on the Microsoft community.

Who are you referring when you say, "web or programs that require connections"?

It seems that your antivirus software is blocking the connection internet or computer is infected with a malware or a virus.

I would suggest trying the following methods and check if it helps.

Method 1:

Run the network troubleshooter

Using the troubleshooter from network in Windows 7

http://Windows.Microsoft.com/en-us/Windows7/using-the-network-troubleshooter-in-Windows-7

If this does not help, then use method 2.

Method 2:

You can disable your antivirus and check if it helps.

Reference:

Disable the anti-virus software

http://Windows.Microsoft.com/en-us/Windows/disable-antivirus-software#1TC=Windows-7

Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

If the problem persists, use method 3.

Method 3:

I also suggest you use Microsoft security to check the virus or malware scanner.

Refer to this article:

Microsoft safety scanner

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Hope this information is useful. If the problem still persists, please post back for further assistance, we will be happy to help you.

Tags: Windows

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