Error number: 0x80072EFF; Fixes for Win32 and svchost.exe generic

I'm trying to solve a problem of message and svchost.exe error Genereic Win32 and need to update windows but get an error number: 0x80072EFF, an inability to connect to the server/website updated.  I am running WinXP SP3 on a desktop computer that came pre-installed with Norton in 2005 but has fonctionnee McAfee for at least 3 years now. The firewall is through McAfee.

Any help would be greatly appreciated.

I am running WinXP SP3 on a desktop computer that came pre-installed with Norton in 2005 but has fonctionnee McAfee for at least 3 years now. The firewall is through McAfee.

Assuming that the computer is not infected, the following should solve your problem from Windows Update:

1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

1B. download the tool McAfee Consumer Product Removal, save it to your desktop:http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

2. close all open applications (that is, anything with an icon on the taskbar).

3. double-click on the file that you saved in # 1 a above, to run the utility. DO TAP not your keyboard until the race ends, then restart.

4. now make this triple McAfee fix & restart: http://service.mcafee.com/FAQDocument.aspx?id=TS100507

NB: You have already downloaded step 2 remove the fix tool in my # 1 step b above.

5. now to reset Windows update by...

How to reset the Windows Update components?
[Access KB971058 via Internet Explorer only;] Run the difficulty in the default and aggressive modes]
http://support.Microsoft.com/kb/971058

6. restart once again & test.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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    T7200 @ 2.00GHz

    2.01 GHz 2.00 GB RAM.

    http://www.update.Microsoft.com/microsoftupdate/v6/default.aspx?ln=en-us

    on my laptop gives:

    [Error number: 0x80072EFF]
    The website has encountered a problem and cannot display the page you are trying to view. The options provided below may help you solve the problem.

    For self-help options:

    To support options:

    I use McAfee that I did a deletion and update July 01,2010 and reset Windows Update using the instructions provided in the Microsoft answers:

    Error number: 0x80072EFF; Fixes for Win32 and svchost.exe generic

    but get the same error from Windows Update.

    Full scans of my computer by Microsoft, McAfee and Malwarebytes' Anti-Malware don't report any questions or a problem.

    My last Windows automatic update was better as I remember successful in March 2010.

    Thank you for your support.


    By default, Win7 is more secure than Windows XP, Yes. If you decide to "switch" to Win7, but keep pressing this freebie ugly AOL/McAfee, chances are that you will be infected again later. I wish that you were runningMicrosoft Security Essentials (free), NOD32 or Kaspersky Anti-Virus (not free).

    NB: If you upgrade the computer to Windows XP to Win7, it will essentially be a "clean install". While most of your Windows XP data will be stored in a folder called Windows.old, I wouldn't trust safety of this right off the bat because of the infection aleady-today ' hui.

    However, you can format the hard drive and do a clean install of Windows XP to resolve the infection. Who would you save a few $$ and you would not have to learn a new operating system (e.g., Win7). Details available on request.

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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