Similar Questions

• IMessage, that an error has occurred during authentication

  As the 10.11.6 upgrade cannot use imessage and advice

  an error occurred during authentication. »

  What now?

  See here - If you get an error when you try to activate FaceTime - Apple Support or iMessage

• iMessage: "an error has occurred during authentication.

  iMessage on my Mac began acting yesterday and is not synchronized with my phone and then stopped working completely.  I disconnected and tried to reconnect, but got this error message:

  Can not connect to iMessage.

  An error occurred during activation. Try again.

  I disconnected iCloud on my Mac, reconnected and tried to open a session in iMessage, but got the same error.  I tried my wife apple ID and password and got the same error message.

  Does anyone have an ideas?

  This could be a difficult problem to solve, as there are several possible causes for this. Please test after taking each of the steps that you have not already tried it. Back up all data before making any changes.

  Before proceeding, test on another network, if possible. This could be a Wi - Fi access point public, if your computer is portable, or a cellular network, if you have a mobile device that can share its Internet connection. If you find that iMessage works on the other network, the problem is in your network or your ISP, not in your computer.

  Step 1

  Check the status of the service. If the service is stopped, wait until he comes back upward. There may be a power outage, localized, even if the indicator is green.

  Step 2

  In the menu bar, select

   ▹ System Preferences... ▹ Date & time zone ▹

  The nearest town from there where you are should be selected on the map.

  Step 3

  Disconnect you iMessage and FaceTime on all your Apple devices. Sign out and then sign back in. Try to connect again.

  Step 4

  Restart your router and your device at wide band, if they are separated. You may skip this step if you don't control these devices.

  Step 5

  Follow these instructions to view the serial number of the machine. If the number is missing or invalid according to the web form, take the machine to an Apple Store or another service center authorized to correct the problem.

  Step 6

  The measures suggested in this support article. If you do not understand some of the steps or leads them not, ask for advice. Note in particular that the email address associated to your identifier Apple should be checked. If the address is in the field obsolete mac.com, you will have to change.

  Step 7

  In the menu bar, select

   ▹ System Preferences... ▹ Network

  If the preferences window is locked, click the lock icon in the lower left corner and enter your password to unlock it. Click the Advanced button, and then select the Proxies tab. If the SOCKS Proxy box is checked, uncheck it. You don't need to change other parameters in the window. Click OK, and then apply. Test.

  The result may be that you can not connect to Internet at all. Cancel the change, if any, or if iMessage still does not work. Remember that you must apply changes made in the preferences window to take effect.

  Step 8

  Select in the menu bar

   ▹ System Preferences... ▹ Flash Player ▹ storage

  and click on

  Block all sites to store information on this computer

  Close the preferences window.

  Step 9

  Make sure that you know the ID and the password you use with iMessage. Launch the Keychain Access application in one of the following ways:

  ☞ Enter the first letters of his name in a Spotlight search. Select from the results (it should be at the top).

  ☞ In the Finder, select go utilities ▹ of menu bar or press the combination of keys shift-command-U. The application is in the folder that opens.

  ☞ Open LaunchPad and start typing the name.

  Use the search box in the toolbar of the Keychain Access window to find and remove all items containing "iMessage" or "com.apple.idms" in the name. Sign out and then sign back in.

  Step 10

  Select connections comments * and log in as a guest. Do not use the Safari connection only 'user comments' created by 'find my Mac '.

  While signed in as a guest, you won't have access to your personal files or settings. Applications will behave as if you use them for the first time. Don't worry about that; It's normal. If you need any password or other personal information in order to complete the test, save, print, or write them before you start.

  Test while signed in as a guest. After testing, log on to the guest account and in your own account, disable it if you wish. The files that you created in the guest account will be automatically deleted when you log out of it.

  * Note: If you have enabled 'find my Mac' or FileVault, then you cannot activate the guest account. The login 'User comments' created by 'Find my Mac' is not the same. Create an account to test and delete it, including his home folder, after testing.

  If iMessage worked in the guest account, stop here and post your results.

  Step 11

  Start in safe mode and log on to the account of the problem.

  Note: If FileVault is enabled in OS X 10.9 or an earlier version, or if a firmware password is set, or if the boot volume is a Fusion drive or a software RAID, you can not do this. Ask for additional instructions.

  Safe mode is much slower to boot and run as normal, with limited graphics performance, and some things work at all, including his outputand Wi - Fi on some models. The next normal boot can also be a bit slow.

  The login screen is displayed even if you normally connect automatically. You need your password to log on. If you have forgotten the password, you will have to reset it before you begin.

  Test in safe mode. After testing, restart as usual (i.e., not in safe mode) and test again.

  If iMessage worked in safe mode, but still does not work when you restart in 'normal' mode, stop here and post your results.

  Step 12

  Triple-click anywhere in the line below on this page to select this option:

  /Library/Preferences/com.apple.apsd.plist

  Right-click or Ctrl-click on the highlighted line and select

  Services ▹ reveal in Finder (or just to reveal)

  of the contextual menu.*, a file must open with a selected item. Move selected item to the trash. You may be prompted for administrator login password. Restart the computer and empty the trash.

  * If you do not see the item context menu copy the selected text in the Clipboard by pressing Control-C key combination. In the Finder, select

  Go ▹ go to the folder...

  from the menu bar and paste it into the box that opens by pressing command + V. You won't see what you pasted a newline being included. Press return.

  Step 13

  Reset the NVRAM.

  Step 14

  Reset the controller (SMC) system management.

  Step 15

  Reinstalling OS X.

  Step 16

  If none of the above steps resolve the issue, make an appointment 'Genius' on an Apple Retail Store or contact Apple's Support. When you configure a support call, select "Apple ID" as the product that you need help, not model material. In this way, if you're not under AppleCare, you can talk your way out of being charged for the call.

• EMail address added to < < my device name > > < < my device name > > now using < < my mailadress (identical to the Apple ID) > > for FaceTime and IMessage.

  My iPod touch get now and then next alert message due to change on my iPhone.

  EMail address added to < < my device name > > < < my device name > > now using < < my mailadress (identical to the Apple ID) > > for FaceTime and iMessage.

  Why I get this message? iPhone is disabled due to my work offshore for two weeks, but the use of the iPod touch is allowed.

  What is my apple ID used on other devices with the same name as my iPhone?

  I would be happy if anyone has an explanation of why I feel this strange behavior.

  When you connect to FaceTime or Messages on another device, another peripheral other device using this same ID will get the message that has been signed to. Some iOS (and OSX) update log for other devices will get the message when that happens.

  You said "by reason of change on my iPhone"

  What has changed on the iPhone?

• I earsed my hd and now im trying to reinstall, but an error has occurred during installation, which means that I can't reinstall osx again. PLS HELP!

  I earsed my hd and now im trying to reinstall, but an error has occurred during installation, which means that I can't reinstall osx again. PLS HELP!

  Please tell us how wipe you the drive and how you tried to reinstall OS X. And what was the error, and how he help you trying to reinstall OSX again? You can look at writing an effective communities of Apple support question before you answer because we are not spirit or psychic readers.

• Update for Mac OS 10.6 Snow Leopard - fatal error has occurred

  I've just updated to the new Mac OS 10.6 Snow Leopard 10.5 and then the installation went well and he said that there is no problems, on VM Ware Fusion to open and begin to run Windows XP, I get the following error message and Windows will not open.

  Fatal error VMware Fusion: (vcpu-0)

  NOT_IMPLEMENTED bora/devices/mainmem/mainMemHosted.c:1967

  A log file is located in "/ users/user/Documents/Virtual name Machines.localized / Windows XP Home Edition.vmwarevm/vmware.log.  Please request support and include the contents of the log file.

  To collect files to submit to VMware support, run "/ Library/Application Support/VMware Fusion/vm - support.tool.

  We will respond on the basis of your entitlement to support.

  I'm under Fusionware version 1.1.3 of the virtual machine with Windows XP as the host operating system.

  Could upgrade to Version 2.0.5 of VM Fusionware help or y at - it another way to solve this problem and avoid the loss of data / program files?

  Thanks a lot for your help

  I think 2.0.5 is the first version to offer support for Snow Leopard (ie. This is the first that works) but support is still experimental (that is to say you might have some problems)

  I therefore move to 2.0.5 and see how you go, you certainly won't get a 1.x version to work.

• can not activate facetime and imessage iphone 5

  I got my iphone brand new 5 Friday everything works fine! Really happy with it, as this is my first iphone. I tried to activate facetime and imessage, but it keeps failing. I reset the phone and other troubleshooting activities all to nothing does not. My service provider says it's a matter of Apple Apple says that it is the problem of my career. 7 hours trying to resolve this issue still not right. My apple id, it's all good so help someone?

  Who is the carrier? Also try the procedure described in this article

  If you get an error when you try to activate FaceTime - Apple Support or iMessage

• I have windows xp. The fix for microsoft data center could not scan my computer because it says that an error has occurred

  I just installed the fix for microsoft data center and I couldn't run a check on the various problems because they said and the error has occurred.

  Hi Carroll,

  If the problem is just related to the execution of the Microsoft Fixit tool, I suggest that you post your question on the Forums of Microsoft Fixit.

  Microsoft Fix it Center Forums

• Error - Sorry, a serious error has occurred for the installation of the game Command and Conquer Generals.

  Original title: Command and Conquer Generals error? Some one care to help?

  So now I'm a little disappointed in how things are going right now.

  I had Command and Conquer Generals before and I used to read. Bug of the game problems are forcing me to remove it. To make things worse, my PC has been infected with malware/spyware that sneak their way inside my C & C Generals App. I did a full scan using Spy Bot Search & Destroy alongside with MalwareBytes Anti-Malware.

  Then, I tried to re - download and installed a CLEAN one. However, when it loads the classic C & C Splash Screen(the loading page that appears before the game turns into a full screen app), another windows appears and displays this:

  "TECHNICAL PROBLEMS".
  "Sorry, a serious error has occurred."

  After the application closes, and happens whenever I start the game.

  Can someone help me?

  I don't know what's happened since she was working before.

  I do weekly maintenance using Auslogics Boost Speed 5 and Systweak Advanced System Optimizer 3.

  System Specs:
  Microsoft Windows XP SP3
  Intel Pentium IV CPU 2.00 GHZ
  256 RAM
  Radeon 7000 / Radeon VE Family (Microsoft Corporation)

  Every effort to answer my question will be much, much, much appreciated!

  I'll make sure that you have all the patches that are underway for the game Command and Conquer Generals.
  http://www.GameSpot.com/PC/strategy/commandconquergenerals/downloads.html

  If you have access to a library and a flash drive, you can download Microsoft Security Essentials or any other antivirus disk analysis software and then install on your computer even if you do not have access to the internet.
  This will help make sure that you have cleaned your computer properly.

  A system restore back to a point in time so if you have installed all new programs since the date of the restoration of the system, you won't have any more of these programs installed.

  I don't know any other software in system restore, but you can do a search on the internet, however, they can only restore from when their software is installed.

  I hope this helps.

• Error in Photo Story 3 - "an error has occurred and should be closed. We apologize for the inconvenience. Results may have been lost.

  Original title: Photo Story 3 for windows
  try saving the photo story 3 project in order to proceed to the next time. Message that appears:

  "In Photo story 3 for w. an error has occurred and should be closed." We apologize for the inconvenience.  Results may have been lost.  You want to send a report? Yes/No"(from Microsoft). (But a response never happens). Does anyone know how to help out me?

  Hello

  You try to save the projectas a project .wp3 file or a .wmv movie file?

  Try to save the file as a .wmv file and check if the problem persists.

  To record a movie .wmv file that should play in Windows
  Media Player:
  a. After you have finished working on the project, when you get to the option "what do you do with your story.
  Select this option, "record for playback on your computer.
  b. Select a location.
  c. click Next.

  Kind regards
  Afzal Taher - Microsoft technical support.
  Visit our Microsoft answers feedback Forum and let us know what you think.

• The update of Windows 8 for Vista and XP is gone! Why it has been deleted

  The update of Windows 8 for Vista and XP is gone! Why it has been deleted

  Moved to install Vista, upgrade, and activate Forum.

  http://Support2.Microsoft.com/GP/lifewinfaq

  7. What is the policy of the policy of Support for Windows 8.1?

  Windows 8.1 is part of the same strategy of life cycle of Windows 8 and reaches the end of the main Support on 9 January 2018 and phase end of Support extended on 10 January 2023. With availability General Windows 8.1, customers on Windows 8 2 years, until January 12, 2016, to move to Windows 8.1 to be taken in charge.

  See you soon.

• When I open Internet explorer in windows and I am trying to use facebook or no matter what games, I get a script error has occurred on this page do you still want to run

  Original title: not admissible error in windows

  When I open Internet explorer in windows and I am trying to use facebook or no matter what games, I get a script error has occurred on this page want to still run and also first message is unacceptable, then the error message how can I fix a script if everything they told me to do, tried of thise disable ad ons, enable ad - ons (what I have now) reinstall it IE upgrade to ie and nothing helped think I need to repair my windows xp professional, but do not have the original disc to do, and nowhere on windows can I find a repair tool.

  Hello

  1. don't you make changes on the computer before this problem?
  2. what version of internet explore do you use?
  3. What is the exact error message?

  Step 1: Check if the problem persists in safe mode with networking and send back the same.

  Step 2: Also, look for error messages in the event viewer. If you find error messages after return the exact error message so that we can help you better.

  Reference:
  Using the event viewer
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/snap_event_viewer.mspx?mfr=true

  Understanding of event viewer
  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/event_overview_01.mspx?mfr=true

  Procedure to view and manage event logs in Event Viewer in Windows XP
  http://support.Microsoft.com/kb/308427

• Cannot run Microsoft FIXIT error: "an unexpected error has occurred.

  Title: Microsoft Fix it fails

  Hello

  Whenever I try to run Microsoft Fix it, I get an error message saying something like "an unexpected error has occurred.  The fix that it Wizard cannot continue. "I used to see if the Fix, it would help solve the problem of update that take place on this Dell Inspiron laptop running Windows Vista 32-bit Service Pack 1 with Norton 360.  I thought that I had made progress on the issue of the update, but now they are all fail during installation, including Service Pack 2.
  The Dell PC Checkup shows as operating without any problems portable equipment.
  Thanks for any help that can be offered.
  Kind regards
  Roxy111

  Hello

  -What is the FIXIT you have tried to solve this problem?
  -Do you have problems with the installation of the Windows updates?
  -You receive an error message while trying to install updates?
  -You are aware of any changes made on the computer before this problem?
   
  Step 1: I suggest you to see the link below and cehck if the problem persists.
  FIXIT solution Center
  http://fixitcenter.support.Microsoft.com/portal/FindSolutions
   
  Step 2: File system (CFS) Checker

  SFC tool scans system files and replaces incorrect versions of system files by using the correct versions.

  To run the System File Checker tool, follow these steps:

  (a) click Startand type cmd in the box start the search.

  (b) right click on cmd in the programs list and then click run as administrator.

  If you are prompted for an administrator password or confirmation, type your password or click on continue

  (c) for the command prompts, the following line and press ENTER:

  sfc/scannow

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7?

  http://support.Microsoft.com/kb/929833

   
  Step 3: Clean boot

  I suggest to maintain the computer in clean boot mode and check if the problem still persists. A clean boot to check if startup item or services to third-party application is causing this issue.
  You can read the following article to configure the computer to boot:
  http://support.Microsoft.com/kb/929135
  Note: After the troubleshooting steps, see the link to start to set up the computer in normal clean startup mode.

  For reference:
  Information about Service Pack 2 for Windows Vista and Windows Server 2008
  http://support.Microsoft.com/kb/948465
   
  Hope this information helps.

• somehow my printer has stopped working and the computer tells me that an unknown error has occurred - can someone tell me what happened

  My printer no longer works the computer tells me an unknown error has occurred, can you help me understand?

  Hello

  ·                         try to uninstall and reinstall and use the latest printer drivers VISTA for your model of the manufacturer of the printer

  http://support.Microsoft.com/GP/printing_problems

  Read the information above from Microsoft about fixing printer problems.

  ·

  You can also track information to try to solve your problems of printer below

  read the printer correct that information the slot microsoft, including the 'fix - it' and the information of the links to the other

  Solve printer problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

  and read this microsoft tutorial too

  Introduction

  This tutorial is designed to help you identify and fix the problem printer common windows problems, including print errors, or errors, and other issues that could prevent you from printing. This tutorial does not cover printing problems related to specific programs. Printing problems can be caused by cables that are not properly connected, corrupt, drivers, incompatible drivers, the printer settings, missing updates and problems with your printer.

  How to use this tutorial

  For best results, complete each step before move you on to the next. Try to print after each step before moving on to the next step.

  http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

• None of my troubleshooting services work "an unexpected error has occurred and the convenience store could not be started" 0x8007045A error

  I can't use my convenience store. I can't even connect to the internet on the internet wireless network card. It says "an error occurred during the loading of the troubleshooting tool: an unexpected error has occurred." the Troubleshooting Wizard can not continue. 0x8007045A error code. Please help me. How can I fix it

  Hello Max,.

  Thanks for posting your query on Microsoft Community forum.

  I would be grateful if you can provide us with the following information to help us better understand the issue.

  1. You did it all change (hardware or software) before the show?
  2. You receive error message when running the troubleshooter from network?

  0x8007045A error Codes are caused by files system badly configured in your windows operating system. It is format of common error code used by windows and other software compatible windows and driver vendors.

  There may be a lot of events which may have led to file system errors. An incomplete installation, an incomplete uninstallation, incorrect removal applications or equipment. It can also be caused if your computer is retrieved from an attack of the adware/spyware or virus or by an abnormal shutdown of the computer. All assets that the above may result in the deletion or corruption of entries in the windows system files. This corrupted system file will cause information missing and wrong linked and files needed for the proper functioning of the application.

  Try it out below mentioned steps and check if it helps.

  Method 1:

  Update or reinstall the Microsoft XML parser

  To download the latest XML parser, visit the following Microsoft Web site:

  http://msdn2.Microsoft.com/en-us/XML/bb190622.aspx

  (http://msdn2.microsoft.com/en-us/xml/bb190622.aspx)

  Method 2:

  Replace corrupted files

  To resolve this issue, follow these steps:

  1. Copy the following DLL files in the C:\WINDOWS\SYSTEM folder on a computer that runs on the computer that is experiencing the problem:
  • Msxml3.dll
  • Msxml3a.dll
  • Msxml3r.dll

  2. after replacing the files, you must save the files. To save the files, follow these steps:

  1. Click Startand then click run
  2. In the Open box, type REGSVR32 C:\WINDOWS\SYSTEM\MSXML. DLLand then click OK. You receive a message when the registration is successful.
  3. Repeat steps a and b with the following files:
  • C:\WINDOWS\SYSTEM\MSXML2. DLL
  • C:\WINDOWS\SYSTEM\MSXML3. DLL

  4 restart your computer.

  Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

  Thank you.