Error of dynamic converter in 11.1.1.6

Hello world. I'm having a problem with the dynamic component converter in WebCenter Content Server (11.1.1.6) running on a Solaris x86_64 platform. When I check in a document (Word document) and go to a version compatible with the Web in portal, I get the following error:

Content Server request failed
Error cannot get a dynamic conversion. Can't export the document ' 000005 "using the 'SLIDE-PREVIEW-BIG' model and layout". " Export process: "hcexport."

The logs show:

* 21/03/12 11:33 event generated by the user ' < user > to host "< domain >". " Called by https:// < domain > /cs/login/login.htm.*
The user agent is Mozilla/5.0 (X 11; U; SunOS i86pc. en-US; RV:1.9.2.18) Gecko/20110928 Firefox/3.6.18 and request the method is GET.
* Impossible to export the document ' 000005 "using the 'SLIDE-PREVIEW-BIG' model and layout". " Export process: "hcexport" [details] *.

An error has occurred. The stack trace below shows more information.

* ! csUserEventMessage, < user >, < domain >. csFileServiceReferredToBy, https: / / < domain > /cs/login/login.htm!csFileServiceUserAgent,Mozilla/5.0 (X 11; U; SunOS i86pc. en-US; RV:1.9.2.18) Gecko/20110928 Firefox/3.6.18,GET!csFailedToExport,000005,SLIDE-PREVIEW-LARGE,!csExportProcess,hcexport*
intradoc.common.ServiceException:! csFailedToExport, LEO000005, SLIDE-PREVIEW-GRAND! csExportProcess, hcexport
* ScriptStack GET_DYNAMIC_CONVERSION_SUB *.
* 3:doSubService, dID = 209, dDocName is 000005GET_DYNAMIC_CONVERSION_SUB, dID = 209, dDocName is LEO0000053:runHtmlConversion, dID = 209, dDocName = 000005 *.
to dynamicconverter. DynConverterHandler.doConversion (DynConverterHandler.java:1357)
to dynamicconverter. DynConverterHandler.runHtmlConversion (DynConverterHandler.java:1141)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)
at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)
at intradoc.server.Service.doCodeEx(Service.java:603)
at intradoc.server.Service.doCode(Service.java:575)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
at intradoc.server.Service.doAction(Service.java:547)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
at intradoc.server.Service.doActions(Service.java:542)
at intradoc.server.ServiceRequestImplementor.executeSubServiceCode(ServiceRequestImplementor.java:1322)
at intradoc.server.Service.executeSubServiceCode(Service.java:4023)
at intradoc.server.ServiceRequestImplementor.executeServiceEx(ServiceRequestImplementor.java:1200)
at intradoc.server.Service.executeServiceEx(Service.java:4018)
at intradoc.server.Service.executeService(Service.java:4002)
at intradoc.server.Service.doSubService(Service.java:3912)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)
at intradoc.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:310)
at intradoc.common.ClassHelperUtils.executeMethod(ClassHelperUtils.java:295)
at intradoc.server.Service.doCodeEx(Service.java:620)
at intradoc.server.Service.doCode(Service.java:575)
at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1643)
at intradoc.server.Service.doAction(Service.java:547)
at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1458)
at intradoc.server.Service.doActions(Service.java:542)
at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1391)
at intradoc.server.Service.executeActions(Service.java:528)
at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:737)
at intradoc.server.Service.doRequest(Service.java:1956)
at intradoc.server.ServiceManager.processCommand(ServiceManager.java:437)
at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)
at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1354)
at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1731)
at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:222)
at sun.reflect.NativeMethodAccessorImpl.invoke0 (Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)
at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)
at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)
to idcservlet. ServletUtils.executeContentServerIntegrateMethodOnConfig (ServletUtils.java:1704)
to idcservlet. IdcFilter.doFilter (IdcFilter.java:457)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
to oracle.security.jps.ee.http.JpsAbsFilter$ 1.run(JpsAbsFilter.java:119)
at java.security.AccessController.doPrivileged (Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:442)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:139)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
to oracle.security.jps.ee.http.JpsAbsFilter$ 1.run(JpsAbsFilter.java:119)
at java.security.AccessController.doPrivileged (Native Method)
at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:315)
at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:442)
at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)
at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)
at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)
at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)
to weblogic.servlet.internal.WebAppServletContext$ ServletInvocationAction.wrapRun (WebAppServletContext.java:3730)
to weblogic.servlet.internal.WebAppServletContext$ ServletInvocationAction.run (WebAppServletContext.java:3696)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)
at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)
at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)
at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)
at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

I have this component works in an environment of NOAH, but this is the version 11.1.1.5. I can only assume I'm doing something wrong with this version.
I noticed that components ContentAccess classes are gone this version, because it is a popular control to fix this particular problem.

Any help with this would be greatly appreciated!

Fixed, in my case. It turns out that I was missing some libraries.

I can't guarantee our problems are the same, but you can try it. Set LD_LIBRARY_PATH. Go to the hcexport directory and run 'ldd hcexport. If whatever it is said "not found", you may need to install this library.

Tags: Fusion Middleware

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    at intradoc.server.Service.doCode(Service.java:594)

    at intradoc.server.ServiceRequestImplementor.doAction(ServiceRequestImplementor.java:1693)

    at intradoc.server.Service.doAction(Service.java:566)

    at intradoc.server.ServiceRequestImplementor.doActions(ServiceRequestImplementor.java:1483)

    at intradoc.server.Service.doActions(Service.java:561)

    at intradoc.server.ServiceRequestImplementor.executeActions(ServiceRequestImplementor.java:1415)

    at intradoc.server.Service.executeActions(Service.java:547)

    at intradoc.server.ServiceRequestImplementor.doRequest(ServiceRequestImplementor.java:751)

    at intradoc.server.Service.doRequest(Service.java:1976)

    at intradoc.server.ServiceManager.processCommand(ServiceManager.java:486)

    at intradoc.server.IdcServerThread.processRequest(IdcServerThread.java:265)

    at intradoc.idcwls.IdcServletRequestUtils.doRequest(IdcServletRequestUtils.java:1355)

    at intradoc.idcwls.IdcServletRequestUtils.processFilterEvent(IdcServletRequestUtils.java:1732)

    at intradoc.idcwls.IdcIntegrateWrapper.processFilterEvent(IdcIntegrateWrapper.java:223)

    at sun.reflect.GeneratedMethodAccessor292.invoke (unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

    at java.lang.reflect.Method.invoke(Method.java:601)

    at idcservlet.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:87)

    at idcservlet.common.ClassHelperUtils.executeMethodEx(ClassHelperUtils.java:305)

    at idcservlet.common.ClassHelperUtils.executeMethodWithArgs(ClassHelperUtils.java:278)

    to idcservlet. ServletUtils.executeContentServerIntegrateMethodOnConfig (ServletUtils.java:1680)

    to idcservlet. IdcFilter.doFilter (IdcFilter.java:457)

    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

    to oracle.security.jps.ee.http.JpsAbsFilter$ 1.run(JpsAbsFilter.java:119)

    at java.security.AccessController.doPrivileged (Native Method)

    at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)

    at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)

    at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)

    at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)

    at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)

    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

    at oracle.dms.servlet.DMSServletFilter.doFilter(DMSServletFilter.java:163)

    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

    to oracle.security.jps.ee.http.JpsAbsFilter$ 1.run(JpsAbsFilter.java:119)

    at java.security.AccessController.doPrivileged (Native Method)

    at oracle.security.jps.util.JpsSubject.doAsPrivileged(JpsSubject.java:324)

    at oracle.security.jps.ee.util.JpsPlatformUtil.runJaasMode(JpsPlatformUtil.java:460)

    at oracle.security.jps.ee.http.JpsAbsFilter.runJaasMode(JpsAbsFilter.java:103)

    at oracle.security.jps.ee.http.JpsAbsFilter.doFilter(JpsAbsFilter.java:171)

    at oracle.security.jps.ee.http.JpsFilter.doFilter(JpsFilter.java:71)

    at weblogic.servlet.internal.FilterChainImpl.doFilter(FilterChainImpl.java:56)

    to weblogic.servlet.internal.WebAppServletContext$ ServletInvocationAction.wrapRun (WebAppServletContext.java:3730)

    to weblogic.servlet.internal.WebAppServletContext$ ServletInvocationAction.run (WebAppServletContext.java:3696)

    at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:321)

    at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:120)

    at weblogic.servlet.internal.WebAppServletContext.securedExecute(WebAppServletContext.java:2273)

    at weblogic.servlet.internal.WebAppServletContext.execute(WebAppServletContext.java:2179)

    at weblogic.servlet.internal.ServletRequestImpl.run(ServletRequestImpl.java:1490)

    at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)

    at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

    Caused by: java.lang.NullPointerException

    to dynamicconverter. DynConverterHandler.doConversion (DynConverterHandler.java:1730)

    to dynamicconverter. DynConverterHandler.runHtmlConversion (DynConverterHandler.java:1498)

    at sun.reflect.GeneratedMethodAccessor427.invoke (unknown Source)

    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

    at java.lang.reflect.Method.invoke(Method.java:601)

    at intradoc.common.IdcMethodHolder.invokeMethod(IdcMethodHolder.java:86)

    at intradoc.common.ClassHelperUtils.executeMethodReportStatus(ClassHelperUtils.java:324)

    at intradoc.server.ServiceHandler.executeAction(ServiceHandler.java:79)

    ... more than 69

    Please help us to solve the problem,

    Thanks in advance.

    Tasks/6 01.23 Manager 17:22:46.296 htmlexport_19 caused by: java.io.IOException: cannot run program "/ u01/app/Middleware/Oracle_ECM1/ILO/linux/lib/contentaccess/htmlexport" (in the directory ' / u01/app/Middleware/Oracle_ECM1/ILO/linux/lib/contentaccess '): = 13, Permission denied error

    The tasks/6 01.23 Manager 17:22:46.296 htmlexport_19 to java.lang.ProcessBuilder.start(ProcessBuilder.java:1042)

    The tasks/6 01.23 Manager 17:22:46.296 htmlexport_19 to intradoc.taskmanager.TaskLauncher.startExe(TaskLauncher.java:177)

    The tasks/6 01.23 Manager 17:22:46.296 htmlexport_19... 2 more

    The tasks/6 01.23 Manager 17:22:46.296 htmlexport_19 caused by: java.io.IOException: error = 13, Permission denied

    The tasks/6 01.23 Manager 17:22:46.296 htmlexport_19 at java.lang.UNIXProcess.forkAndExec (Native Method)

    The tasks/6 01.23 Manager 17:22:46.296 htmlexport_19 to java.lang.UNIXProcess. (UNIXProcess.java:135)

    The tasks/6 01.23 Manager 17:22:46.296 htmlexport_19 to java.lang.ProcessImpl.start(ProcessImpl.java:130)

    The tasks/6 01.23 Manager 17:22:46.296 htmlexport_19 to java.lang.ProcessBuilder.start(ProcessBuilder.java:1023)

    The tasks/6 01.23 Manager 17:22:46.296 htmlexport_19... 3 more

    > taskmanager/6 01.23 17:22:46.297 withdrawal htmlexport_19 launcher for task: htmlexport that has been marked as finished

    Permission denied is the main reason for the error. As you saw command line as well as executable files are evidence of permission denied for user wccadm. If please check or give higher set of permissions for the executables under u01/app/Middleware/Oracle_ECM1/ILO/linux/lib/contentaccess and test it.

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