Error of modem on Tecra S1

Hello
My modem does not work and is not more than a year. (Windows XP Pro SP2)

When I questioned my internal modem, I get this error message:

The port that the modem is attached could not be opened. This can be the result of a hardware conflict. Check the Device Manager to verify that all devices are functional.

The log reads as follows:

File: C:\WINDOWS\system32\tapisrv.dll, Version 5.1.2600
File: C:\WINDOWS\system32\unimdm.tsp, Version 5.1.2600
File: C:\WINDOWS\system32\unimdmat.dll, Version 5.1.2600
File: C:\WINDOWS\system32\uniplat.dll, Version 5.1.2600
File: C:\WINDOWS\system32\drivers\modem.sys, Version 5.1.2600
File: C:\WINDOWS\system32\modemui.dll, Version 5.1.2600
File: C:\WINDOWS\system32\mdminst.dll, Version 5.1.2600
Modem type: TOSHIBA software Modem
Modem inf path: agrmdwxp.inf
Modem inf section: INTEL_AMR. Modem
Matching hardware ID: PCI VEN_8086 & dev_24c6 & subsys_00011179
Opening the modem device failed with error 000005aa

Can anyone help with this.

Richard

Hello

Try to remove the modem from Device Manager (uninstall the modem driver)
Reboot the laptop. At the beginning the operating system must report founded new hardware (modem)
Go through the installation process and install the modem again.

By the way; You can download the latest version of the driver (if available) of the Toshiba driver page

Tags: Toshiba

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