Error on BBM blackBerry Smartphones after update to OS 7.1 bundle 2494 (v7.1.0.907)

Similar Questions

• Icon lost bbm blackBerry Smartphones after update 6.1.0.71

  Hi, first of all, I am new to blackberry, then so not know much about them, I bought my 9800 on network o2 uk a few weeks ago, until this morning everything was fine, when I updated messenger blackberry to v.6.1.0.71, once rebooted I had lost my bbm icon, is showing as installed in the application manager , I've deleted and reinstalled several times without success, please could someone help me to recover my bbm?

  Thanks in advance, lee

  Thank you for your help, I tried to delete - reboot - reinstall nothing helped, I finished restoring the factory settings, and then software update operating system via the Desktop Manager before you attempt to upgrade from bbm, all now works well again...
  Thanks again, lee

• Link to blackBerry Smartphones after updating wireless 500/404 error on I agree

  After doing the update wireless I'm trying to connect to the internet through the browser explore... just click on the button "I agree" get an error HTTP 500 Internal Server Error...

  I can connect using my facebook app or my other apps just not the browser application.

  Help

  Hello!

  I suggest the following:

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > BBKey (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you!

• BlackBerry smartphones after update to the last App World no applications installed in 'my world' options

  After that I updated the latest App World (3.1.4), I found that there is no apps installed in the section 'my world' even these applications still in my camera (Bold 9900). It is wired that I connected to Blackberry ID through website, I can see them in my list. What is wrong with him?

  Hello and welcome to the community!

  I suggest that you clear the cache of the AppWorld application:

  1. open the App World

  2. go to my world

  3. follow one (and only one!) of these steps:

  3. for the BB keyboard-oriented - hold down the ALT key and press on, in the sequence R, then S, then T

  3B. for touch screen only BBs - hold the num-lock (! 123 button) so that it hangs and then press on, in the sequence 3, then 4, then)

  3 c for the most recent (e, g., OS6 and 7) BB s, see this KB:

  • KB24714 How to clear the cache of BlackBerry App World

  4 AppWorld must close

  5. If your BB locks after issuing clear cache, do a battery pull reboot

  6. return to AppWorld/MyWorld (it can be slow, while it re - sync).

  If (4) stage arrives not as described, then the empty the cache failed.

  I hope it'll work for you! Good luck and let us know!

• Error on bbm blackBerry Smartphones

  I downloaded bbm and I have an error of blackberry server need solution please

  Hi durothy,

  Have a traction battery reset device. If this fails to launch BBM delete them the app and install BBM 6.0 for now. You can get it from this link: http://mobileapps.blackberry.com/devicesoftware/entry.do?code=bbm6

• Problems of blackBerry Smartphones after update of the phone

  I have an ATT coverage. BlackBerry 9700 Version 3.2 V3.2.33 (b3.5). After I updated my phone and I ran into several problems.

  1. on my home screen, when I select "SMS and MMS, I have to select options, see folder, then the sms conversations to see my recent texts. It's annoying, because I have to do this every time I read a txt.

  2. when I select my email icon. Reading an email, and then exit, he said the email has not been read.

  If someone knows the solution to these problems, I would really appreciate it. Thank you.

  Hi and welcome to the Forums!

  I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come):

  (1) registry HRT

  • Homescreen > Options > Advanced Options > host Routing Table > (it matter little what line is current) > sign up now

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  In addition, check here:

  • Home screen > Messages > > Options > (main Message list settings) (settings of the Inbox) or > uncheck what you want to delete in your Messages

  If you uncheck the SMS box, this should create a new icon on your home screen that is dedicated only to the SMS/MMS. Look in all folders for the missing icons and check your setting 'Show all' to you make sure that it is not hidden.

  Good luck!

• Problem_Bold of Smartphones blackBerry 9900 after update the software 7.1 Bundle 2108

  To whom it may be useful,

  I updated my Bold 9900 to new version 7.1 bundle 2108

  Everything is Ok, all data is synchronized, motive, but loses his loudness when I get calls!

   

  (Note: if I restart the device, call alert (Bell) are OK for almost 4 hours;) She don't sundenly stop ring, vibrate only, but the speakers are ok I can hear all the songs)

  Can anyone help, because it is so important to me

  I tried to redownlod version and it seems to be well downloaded

  Thanks in advance

  Dear,

  Thank you very much for all your support

  Today, I found out what was the problem after redownloading the version 4 times

  Problem from a named application flashlight

  Whenever I turn it on, stop sounds

  I don't know the reason but I think the problem is now resolved

  A big thank you

  Will keep in touch

• BlackBerry smartphones after update to v4.5 unable pair to Logitech blutooth

  After the update to v4.5 unable to pair to Logitech blutooth.  Just after the update, I noticed that the Logitech blutooth is not connected.  I removed the device and when I try to pair, it recognizes the device but does not connect.  I tried to pair it with my wifes blutooth and get the same result.  I've then matched the Logitech device with my Wifes phone and it worked well. Help please!

  I solved my problem - I did a hard reset on the phone and then it paired well upward with the Logitech Bluetooth. Works fine now

• BlackBerry smartphones after update to the 6.461 on Bold 9700 OS, mobile network = * no *.

  Hi all

  I'm new with this stuff and just upgraded my A$ T Bold 9700 OS 6 version 461 via the official release of BB using the such$ s .exe.

  The upgrade went very well with no problems but now no mobile network is found. It shows the following in the section mobile network:

  Data services = we

  Roaming = we

  Mobile network = * no *.

  Network mode = 3G & 2 G

  I've updated the operating system via Loader.exe

  I tried a battery pull, but it does not solve the issue. Before the upgrade, I deleted the vendor file.

  Help, please

  If you go to the screen of your icon manage connections, your Mobile network is checked to be on?

• BlackBerry Smartphones last updated 2534 OS 6.0 bundle means that my browser does not work

  Just updated the OS on my flashlight with version 6.0 beam 2534 and now my browser does not work.  It loads the page, then immediately disconnects.  I can access the web using other browsers on my phone, such as the bolt but not the BB browser.  Any ideas out there?

  Hi clarification, this is OS 6.0.0.570, right?

  Start by going to Options > Advanced Options > host Routing Tables, press the BB Menu key and select Save now (things may be slightly different in OS 6, but it should be in a similar place).

  Then go to the e-mail settings, login if necessary, press the BB Menu key and select Service books. On the next screen, return your service books. Who help me?

  If no, then follow up with a battery pull - while the unit is turned on, remove the battery for 15-30 seconds, reinsert the battery and wait for the device to reboot.

  If none of this works, let us know how you upgraded (i.e. OTA update, via the Desktop software, etc.), and I hope that we can understand it.

• Recent updates of polls BBM blackBerry Smartphones

  I just finished a bunch of updates on my phone, and shortly after that the screen has turned white with the following message 'error XXXX, reset '.

  After the restart, bbm watch the updates tab to date is no longer and seems not showing all changes in the statutes of my contact either.

  I tried the hard reboots and soft, nothing works. I found a few other similar posts on the internet, but not solutions for the moment...

  Yep, it is noted, and possibly your BBM updates will be synchronized again. Just be patient, there is really nothing you can do to force synchronization.

• Error of BlackBerryID blackBerry Smartphones and to protect

  I received a notice to upgrade BlackBerry ID.

  I did it.

  Was then reboot needed. Restarts OK.

  NOW I have a updated BlackberryID but disabled BBProtect

  Protect wants latest BBID, but when a window appear to download a new version of BBID the result is "there no new version for BBID' (I have just one last)

  BBM also wants the new version of BBID.

  I tried to reinstal Protect: impossible

  Protect the Web works in all functions: find, sing the ear and send the message to the device.

  What is the solution?

  giuliano1969 wrote:

  In the first and the second time I tried 5 steps THAT BBID has been installed (downloaded on Appworld), but in other attempts BBID does download no BBID more.

  "attempts"? I don't understand...

  giuliano1969 wrote:

  My company does not help me for the specific App problem to my terminal.

  There is no sound wireless problem or a bug.

  In fact, the one that your provider tells you is wrong. Your carrier is responsible for the delivery of all services on your device, which is BBID to 100%. As a result, they are also 100% responsible for all official support for all services you pay for. Consider... you don't pay them... and they deliver. Only, they (your operator) have access to their systems to verify what is happening. Only they (your operator) have access to the formal escalation chain so that your problem could receive official assistance from BlackBerry. Please see this "sticky" post, and the son to which it connects, for more useful information to guide you as you go:

  • http://supportforums.BlackBerry.com/T5/social-lounge/how-this-site-and-formal-support-work/TD-p/2540...

  I hope that this information will be useful to you.

  If you want yet to try to seek a formal support, then your next step would be a full reload of the OS on your device. If you want to try that, then please conduct and first review the backup process discussed via the link below in my sig auto on this post.

  Once you have a full backup, then the easiest way is to, on a PC (you can't do this on MAC):

  (1) make sure that you have a current backup and your BB complete... you can find the instructions at the link in my auto-sig below.

  2) uninstall all the BB OS packages from your PC,

  (3) make sure you have the BB Desktop Software already installed

  • http://us.BlackBerry.com/software/desktop.html

  (4) download and install on your computer, the BB OS package you want:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp
  • If all you want are the levels of BONE, it is first sorted by carrier - the carrier supports, your search will be fast. However, some carriers are much slower than others to release updates. To really get the package up-to-date OS for your BB, you need to dig through and find all businesses that support your specific model BB and then compare the BONE levels they support.

  5) remove all copies of the SELLER on your PC. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  6 (a) to change your level of BB OS installed (at level or lower), you can run the Desktop software and connect your BB... the software should offer the operating system package you have installed on your PC.

  6 (b) or, for recharging your BB OS level installed as well to change, work around the Desktop software and use the CHARGER. EXE directly, through step 2 in this process:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...
  • Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC.

  If, during the process of 6a or 6 b, your BB has an error '507', simply unplug the USB of the BB cord and reinsert it. do nothing else... This should allow the installation to continue.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try the "skeleton OS Reload procedure" in an attempt to circumscribe the precise causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  You may also use these tips:

  • KB10144 How to force detect the BlackBerry smartphone using the Application Loader
  • KB27956 How to recover a BlackBerry smartphone from any State
  • http://CrackBerry.com/BlackBerry-101-lecture-12-how-reload-operating-system-nuked-BlackBerry

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  Good luck and let us know!

• Interference from another device in bbm blackBerry Smartphones

  Hi, a while back, my blackberry curve 9300 was stolen. I then had the phone blacklisten via my ISP, and my camera erased using blackberry Protect? I also bought a new blackberry curve 9300 and restored all my data from my old blackberry id. Everything worked fine until about a month after my old phone was stolen. Everything was fine except I now im my bbm interference. My profile picture is often changed and I get contacts without confirming them. After a few days to deal with the technical support told me that the phone must be put to the index with blackberry as well as my ISP. I was also told that this process had never been done before, and the chance to get with my phone was not very high. The reason was that the technical support should send a request to blackberry on the blacklist of the bb id, an e-mail.

  I don't know if the person using my old stolen phone can read my messages or see my contacts, but either way I feel as if my private life has been violated and liked to feel safe using bbm surveys.

  What can I do? Maybe remove the code from my blackberry and register in the register using the same email?

  Thank you very much

  Peter

  Hello

  You change the username - BBID

  • KB28060 How to change or update a BlackBerry ID user name on the site Web de BlackBerry ID
  • KB32514 How to change or update a BlackBerry ID user name on a BlackBerry smartphone

• Error message from blackBerry Smartphones?

  Hi im new but dose, anyone know what this error message is all about when I turn on my bb after removal of my battery [eception exception: error profiling.fill url: null]

  IM baffaled

  Hi and welcome to the Forums!

  There is virtually no diagnosis of those - they are the equivalent of random errors in Windows for which trace the root cause is futile. Basically, here's the last out in the programming code - some event occurred for which there is no event handler in the code. The patch is an update of the code that handles the event... but, again, what is the event is almost impossible. So, there are a few things to try:

  Sometimes, the code simply is damaged and needs to be updated - just like a reboot:

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  There may be a code updated to the value of the carrier - check out them through this Portal:

  • http://NA.BlackBerry.com/eng/support/downloads/download_sites.jsp

  The toughest possible causes are a bad application behave. To find it, there are two options. Is to see if you can read the log file:

  Go to the home screen. Hold down the ALT key and type "lglg". (You won't see anything as you type). This will bring up the log file. Scroll down (probably a lot of pages) until you see a line that says "eception execption. Click on this line. The application name will be in the info. Alternative methods to implement the newspapers are in this KB:
  KB05349 How to activate, view, and extract the the event logs on a BlackBerry smartphone

  The other method is to remove the apps one at a time, wait a while between the two (I usually recommend a week), until the problem stops... revealing the offending application.

  Good luck and let us know!

• Problem in BBM blackBerry Smartphones - I do not have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel

  I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!

  Thank you!

  Then you can try upgrading the BBM to the latest version available for your device?

  Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  _______________________________________________

  Please note :

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 : How to back up and restore the BlackBerry Messenger contacts list