error oxo windows 7 Home premium

Hi I have error oxo code on my laptop, can't move the box that says windows about this problem. He then returned with unable to trouble and I'm stuck here, so impossible to restore or anything. Nobody knows how to help me please. Am a total novice.

Hello

1. have you made changes on the computer recently?

2. What is the brand and model of the computer?

3. are you able to get on the Windows 7 Desktop?

Method 1:

If you are unable to boot to the desktop, and then follow these steps.

Step 1:

Start your computer in safe mode: http://windows.microsoft.com/en-us/windows7/start-your-computer-in-safe-mode

Step 2:

What are the system recovery options in Windows 7?
http://Windows.Microsoft.com/en-us/Windows7/what-are-the-system-recovery-options-in-Windows-7

 

Method 2:

Step 1:

If you are able to boot to the desktop, perform the clean boot. Tuning your system to start in mode minimum state helps to identify third-party applications or startup items are causing the problem.

How to troubleshoot a problem by performing a clean boot in Windows Vista or Windows 7:
http://support.Microsoft.com/kb/929135

Note: After the boot minimum troubleshooting step, follow step 7 in the link provided to return the computer to a Normal startup mode.

Step 2:

You can run the Microsoft Safety Scanner to make sure that the computer is virus-free.

Microsoft safety scanner: http://www.microsoft.com/security/scanner/en-us/default.aspx

Warning of Security Scanner: there could be a loss of data while performing an analysis using the Microsoft safety scanner to eliminate viruses as appropriate.

I hope this helps.

Tags: Windows

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