Error running Windows 8.1 installation

I can't install the driver of my Hp officejet 4500 G510g. I get this message "program: c:\users\app data\local temp\7zS7639\setup exe." This application has requested the execution to terminate in an unusual way.

Hello

Can you help me to capture the log files install by running the file collect.bat from your installation CD? You can find the file in your installation CD at the following location: util\ccc.

Right-click on the collect.bat file and select run as administrator. A .zip file must be created on your desktop and gently attached the file to me so that I can help you analyze to see what is the problem with the installation. Thank you.

Tags: HP Printers

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