Error: text engine

Error trying to add text to a photo: could not complete your request because something prevented the text initializing engine.  With the help of Windows 8 on a HP PC.  This is a new issue.  Never had problems before.

Thank you

Dana

GO to Edition-> Preferences and you will see reset preferences on the next launch - available in Preferences > general. Click this button to make sure all product preferences are reset to the default values when you restart according to Publisher.

Thank you

Garry

Tags: Photoshop

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    Hello

    I receive the "could not complete your request because something prevented the text engine to be initailized."

    Have you tried trashing files cache of fonts, uninstall, reinstall. Reset all tools. What else can I try?

    My PC:

    Windows 7 64 bit

    i5 - 4200M

    PS CC 2014 15.2.2

    System information:

    Adobe Photoshop Version: 2014.2.2 20141204.r.310, 2014/12 / 04:23:59:59 CL 994532 x 64

    Operating system: Windows 7 64-bit

    Version: 6.1 Service Pack 1

    System architecture: Intel CPU Family: 6, model: 12 Stepping: 3 with MMX, SSE whole, FP SSE, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

    Physical processor count: 2

    Number of logical CPUs: 4

    Processor speed: 2494 MHz

    Built-in memory: 8104 MB

    Free memory: 1962 MB

    Memory available to Photoshop: 7069 MB

    Memory used by Photoshop: 70%

    Multi-frequency 3D printing: disabled.

    Windows 2 x UI: disabled.

    HighBeam: enabled.

    Tile image size: 128K

    Image cache level: 4

    Overview of fonts: disabled

    TextComposer: Latin

    Display: 1

    Limits of the display: top = 0, left = 0, low = 768, right = 1366

    OpenGL drawing: enabled.

    OpenGL allows old GPU: not detected.

    OpenGL drawing mode: Advanced

    OpenGL allows Normal Mode: true.

    OpenGL allows Advanced Mode: true.

    AIFCoreInitialized = 1

    AIFOGLInitialized = 1

    OGLContextCreated = 1

    NumGLGPUs = 1

    NumCLGPUs = 2

    glgpu [0]. GLVersion = "3.0".

    glgpu [0]. GLMemoryMB = 0

    glgpu [0]. GLName = "GeForce 710 M/PCIe/SSE2"

    glgpu [0]. GLVendor = "NVIDIA Corporation".

    glgpu [0]. GLVendorID = 0

    glgpu [0]. GLDriverVersion ="? »

    glgpu [0]. GLRectTextureSize = 16384

    glgpu [0]. GLRenderer = "GeForce 710 M/PCIe/SSE2"

    glgpu [0]. GLRendererID = 0

    glgpu [0]. HasGLNPOTSupport = 1

    glgpu [0]. GLDriver ="? »

    glgpu [0]. GLDriverDate ="? »

    glgpu [0]. CanCompileProgramGLSL = 1

    glgpu [0]. GLFrameBufferOK = 1

    glgpu [0] .glGetString [GL_SHADING_LANGUAGE_VERSION] = '4.40 NVIDIA via the Cg compiler.

    glgpu [0] .glGetProgramivARB [GL_FRAGMENT_PROGRAM_ARB] [GL_MAX_PROGRAM_INSTRUCTIONS_ARB] = [1638-4]

    glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_UNITS] = [4]

    glgpu [0] .glGetIntegerv [GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS] = [192]

    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS] = [32]

    glgpu [0] .glGetIntegerv [GL_MAX_TEXTURE_IMAGE_UNITS] = [32]

    glgpu [0] .glGetIntegerv [GL_MAX_DRAW_BUFFERS] = [8]

    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_UNIFORM_COMPONENTS] = [4096]

    glgpu [0] .glGetIntegerv [GL_MAX_FRAGMENT_UNIFORM_COMPONENTS] = [2048]

    glgpu [0] .glGetIntegerv [GL_MAX_VARYING_FLOATS] = [124]

    glgpu [0] .glGetIntegerv [GL_MAX_VERTEX_ATTRIBS] = [16]

    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_PROGRAM] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_PROGRAM] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_SHADER] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_FRAGMENT_SHADER] = 1

    glgpu [0] .extension [AIF::OGL:GL_EXT_FRAMEBUFFER_OBJECT] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_RECTANGLE] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_TEXTURE_FLOAT] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_OCCLUSION_QUERY] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_VERTEX_BUFFER_OBJECT] = 1

    glgpu [0] .extension [AIF::OGL:GL_ARB_SHADER_TEXTURE_LOD] = 1

    clgpu [0]. CLPlatformVersion = "1.2".

    clgpu [0]. CLDeviceVersion = "1.2".

    clgpu [0]. CLMemoryMB = 1624

    clgpu [0]. CLName = "Intel(r) HD 4600 graphics card"

    clgpu [0]. CLVendor = "Intel(r) Corporation"

    clgpu [0]. CLVendorID = 32902

    clgpu [0]. CLDriverVersion = "9.18.10.3165".

    clgpu [0]. CUDASupported = 0

    clgpu [0]. CLBandwidth = 1.51872e + 010

    clgpu [0]. CLCompute = 114.453

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    clgpu [1]. CLDeviceVersion = 'CUDA 1.1.

    clgpu [1]. CLMemoryMB = 2048

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    clgpu [1]. CLVendor = "NVIDIA Corporation".

    clgpu [1]. CLVendorID = 4318

    clgpu [1]. CLDriverVersion = "344.75"

    clgpu [1]. CUDASupported = 1

    clgpu [1]. CUDAVersion = "6.5.30.

    clgpu [1]. CLBandwidth = 1.27344e + 010

    clgpu [1]. CLCompute = 28.3945

    License type: free trial

    Serial number: Trial Version

    The application folder: G:\Program Files\Adobe\Adobe Photoshop CC 2014\

    Temporary file path: C:\Users\SATELL~1\AppData\Local\Temp\

    Zero Photoshop has async I/O active

    Scratch the volumes:

    E:\, 439, 4 G, 306, 7 free G

    Required plugins folder: G:\Program Files\Adobe\Adobe Photoshop CC 2014\Required\Plug-Ins\

    Main Plug-ins folder: G:\Program Files\Adobe\Adobe Photoshop CC 2014\Plug-ins\

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    A3DLIBS.dll A3DLIB 9.2.0.112 dynamic link library

    ACE.dll CEA-2014/08/12-23: 42:09 79,557478 79.557478

    adbeape.dll Adobe EPA 2013/02/04-09: 52:32 0.1160850 0,1160850

    AdbePM.dll PatchMatch 2014/09/07-21: 07: 38 79,558079 79.558079

    AdobeLinguistic.dll Adobe linguistic Library 8.0.0

    AdobeOwl.dll Adobe Owl 5.2.4

    AdobePDFL.dll PDFL 2014/08/18-15: 13: 12 79,512424 79.512424

    Adobe AdobePIP.dll 7.2.1.3399 product improvement program

    AdobeXMP.dll Adobe XMP Core 2014/08/20 / 09: 53:02 79,156797 79.156797

    AdobeXMPFiles.dll Adobe XMP files 2014/08/20 / 09: 53:02 79,156797 79.156797

    AdobeXMPScript.dll Adobe XMP Script 2014/08/20 / 09: 53:02 79,156797 79.156797

    adobe_caps.dll Adobe CAPS 8,0,0,13

    AGM.dll AGM 2014/08/12-23: 42:09 79,557478 79.557478

    ahclient.dll AdobeHelp Dynamic Link Library 1,8,0,31

    Amtlib.dll AMTLib (64 Bit) 8.0.0.122212002 BuildVersion: 8.0; Brand: Wednesday, July 30, 2014 15:59:34) 1.000000

    ARE.dll ARE 2014/08/12-23: 42:09 79,557478 79.557478

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    BIBUtils.dll BIBUtils 2014/08/12-23: 42:09 79,557478 79.557478

    boost_date_time.dll photoshopdva 8.0.0

    boost_signals.dll photoshopdva 8.0.0

    boost_system.dll photoshopdva 8.0.0

    boost_threads.dll photoshopdva 8.0.0

    CG.dll NVIDIA Cg Runtime 3.0.00007

    cgGL.dll NVIDIA Cg Runtime 3.0.00007

    Adobe CIT.dll CIT 2.2.6.32411 2.2.6.32411

    Adobe CITThreading.dll CITThreading 2.2.6.32411 2.2.6.32411

    CoolType.dll CoolType 2014/08/12-23: 42:09 79,557478 79.557478

    dvaaudiodevice.dll photoshopdva 8.0.0

    dvacore.dll photoshopdva 8.0.0

    dvamarshal.dll photoshopdva 8.0.0

    dvamediatypes.dll photoshopdva 8.0.0

    dvametadata.dll photoshopdva 8.0.0

    dvametadataapi.dll photoshopdva 8.0.0

    dvametadataui.dll photoshopdva 8.0.0

    dvaplayer.dll photoshopdva 8.0.0

    dvatransport.dll photoshopdva 8.0.0

    dvaui.dll photoshopdva 8.0.0

    dvaunittesting.dll photoshopdva 8.0.0

    Dynamiclink.dll photoshopdva 8.0.0

    ExtendScript.dll ExtendScript 2014/01/21-23: 58:55 79,551519 79.551519

    icucnv40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090

    icudt40.dll International Components for Unicode 2013/02/25-15: 59:15 Build gtlib_4.0.19090

    igestep30.dll IGES 9.3.0.113 drive

    imslib.dll IMSLib DLL 7.0.0.154

    JP2KLib.dll JP2KLib 2014/06/28-00: 28:27 79,254012 79.254012

    libifcoremd.dll Intel Visual Fortran compiler 10.0 (A patch)

    libiomp5md.dll Intel(r) OpenMP * Runtime Library 5.0

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    pdfsettings.dll Adobe PDFSettings 1.04

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    PlugPlugExternalObject.dll Adobe CEP PlugPlugExternalObject Dll Standard (64 bit) 5.0.0

    PlugPlugOwl.dll Adobe CSXS PlugPlugOwl Dll Standard (64 bit) 5.2.0.54

    Adobe Photoshop CC 2014 15.2.2 PSArt.dll

    Adobe Photoshop CC 2014 15.2.2 PSViews.dll

    SCCore.dll ScCore 2014/01/21-23: 58:55 79,551519 79.551519

    ScriptUIFlex.dll ScriptUIFlex-2014/01/20-22: 42:05 79,550992 79.550992

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    TfFontMgr.dll FontMgr 9.3.0.113

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    Geom TFKGEOM.dll kernel 9.3.0.113

    Adobe TFUGEOM.dll, UGeom © 9.3.0.113

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    U3D writer 9.3.0.113 wu3d.dll

    Required plugins:

    3D Studio 15.2.2 (2014.2.2 x 001 003 x)

    Accented edges 15.2.2

    Adaptive wide-angle 15.2.2

    Angular Strokes 15.2.2

    Average 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 bas-relief

    15.2.2 BMP

    Chalk and charcoal 15.2.2

    15.2.2 charcoal

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    15.2.2 Cineon (2014.2.2 x 001 003 x)

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    15.2.2 to crystallize

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    Difference clouds 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 glow

    Move 15.2.2

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    Eazel acquire 15.2.2 (2014.2.2 x 001 003 x)

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    FastCore 15.2.2 routines (2014.2.2 x 001 003 x)

    15.2.2 the fibers

    Film Grain 15.2.2

    Filters 15.2.2 Gallery

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    15.2.2 Scarlet contours

    Google Earth 4 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 grain

    15.2.2 graphic pen

    Halftone Pattern 15.2.2

    15.2.2 HDRMergeUI

    HSB/HSL 15.2.2

    IFF Format 15.2.2

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    15.2.2 ink outlines

    JPEG 2000 15.2.2

    Flattening coefficient 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 goal blur

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    Lens Flare 15.2.2

    Liquefy 15.2.2

    Operation of Matlab 15.2.2 (2014.2.2 x 001 003 x)

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    Mean 15.2.2 (2014.2.2 x 001 003 x)

    Measure Core 15.2.2 (2014.2.2 x 001 003 x)

    Median 15.2.2 (2014.2.2 x 001 003 x)

    15.2.2 Mezzotint

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    MMXCore Routines 15.2.2 (2014.2.2 x 001 003 x)

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    15.2.2 OpenEXR

    Paint Daubs 15.2.2

    15.2.2 palette knife

    15.2.2 patchwork

    Paths to Illustrator 15.2.2

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    15.2.2 photocopying

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