Error TMS in the newspaper of the events endpoint SX20

Hi, I took the reins of the telepresence for our company and I see some weird messages to the event log on our endpoints SX20. An example is attached, but basically every 30 seconds there is a generated TMS error event:

4 Feb 13:25:44.181 a8 appl [1614]: ERROR of TMS 2419780.71: http (this = 0x430cb2f0): failed with (Peer certificate cannot be authenticated by the given certificates of AC)
4 Feb 13:25:44.182 a8 appl [1614]: 2419780.71 provision() I: MSDS: MSDS query FAILED, length 0
4 Feb 13:26:14.183 a8 appl [1614]: 2419810.71 TMS I: provision(): http request url /https://142.31.193.100/tms/public/external/management

The entries go back to yesterday, but I'm not sure if that's when the question began or newspapers are simply reversal and removal of previous entries

There seems to be no problem with endpoints; they can make fine point to point calls and can be booked through the TMS without problem.

We have done no firmware update (codecs are on the TC7.1.4 firmware version) or of changes in the environment

That's what worry?

Thank you

Brad

I see your SX20 is trying to verify the TMS server certificate and is unable to verify the certificate.

The certificate installed on the TMS server is self-signed by TMS, CA internal to your organization or by a third-party certification authority?  For one who has signed the certificate server TMS, their certification authority is added for the SX20?

If you don't care to check the MSDS server certificate, you can set NetworkServices > HTTPS > VerifyServerCertificate OFF.  However, if you want to check the certificate, you will need to download the certificate of the CA of the organization who signed the certificate for the TMS server.

Tags: Cisco Support

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