Error "unable to connect to the server at this time."

My customer has an application direct download (21/02/14) Friday failed because. The application using direct payment to give to users access...

Any free folios in the app work very well, since Friday afternoon, no right folios were able to be downloaded, but they still apear when a sign right user in the application. When a user tries to download a Folio, they get a message that says "cannot connect to the server at this time, please try again later."

The customer control their system of law and says that there have been no changes to the system since the app became operational two weeks ago.

It seems that there is a connection problem with the connection to the server of accomplishment, but I don't know how to help the client at this point. Any help would be appreciated.

-Scott

You must contact Support Gold support. They have the tools and the knowledge to be able to debug it.

Neil

Tags: Digital Publishing Suite

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