Error when you try to configure printing wireless with USB C4580
Hello!
When I click on the setup of the wizard for my printer HP C4580 Photosamrt
I select my device and click on continue he said peripheral selected ins not configured, to configure click continue.
then I select configure your machine for a wireless network and click on continue. and nothing happens
-J' I get and messages
Process: HP Setup Assistant [9303]
Path: / Applications/Hewlett-Packard / * / HP Setup Assistant.app/Contents/MacOS/HP Setup Wizard
ID: com.hp.SetupAssistant
Version: 2.1.3 (2.1.3)
Code type: X 86 (native)
Parent process: launchd [162]
Responsible for: HP Setup Assistant [9303]
User ID: 501
Date/time: 2014-08-10 11:29:19.717-0700
OS version: Mac OS X 10.9.3 (13 D 65)
Report Version: 11
Anonymous UUID: 541D51FA-A485-209C-6CDA-525534BEEDFA
Sleep/wake UUID: E43C0434-612D-4E86-A32E-B44355B94EA4
Crashed thread: 0 dispatch queue: com.apple.main - wire
Exception type: EXC_BREAKPOINT (SIGTRAP)
Exception codes: 0 x 0000000000000002, 0 x 0000000000000000
Request for clarification:
Run @selector (performContinue
ACMCustomButton 0x31b7c0 sender)
Dyld error message:
Symbol not found: _WirelessIsAvailable
Referenced from: Hewlett-Packard/Applications / / * / HP Setup Assistant.app/Contents/Plugins/WiFi confirm Settings.WiFiPlugin/Contents/MacOS/WiFi confirm settings
Intended for: /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
Thread 0 crashed: Dispatch queue: com.apple.main - wire
dyld 0 0x8fefd0b5 dyld_fatal_error + 1
1 dyld 0x8feffde8 dyld::bindLazySymbol (mach_header const *, unsigned long *) + 72
2 dyld 0x8ff1034e stub_binding_helper_interface2 + 20
3 com.hp.wifisetupassistant.confirmsettings 0x06f3ca83-[WirelessSettingsAccessor init] + 103
4 com.hp.wifisetupassistant.confirmsettings 0x06f3a3d2-[ACMWirelessSettingsController awakeFromNib] + 658
libobjc 5. A.dylib 0x9bb90262-[NSObject-performSelector:] + 62
6 com.apple.CoreFoundation 0x99883cb4-[sets makeObjectsPerformSelector:] + 228
7 com.apple.AppKit 0x9853ae32-[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 1182
8 com.apple.AppKit 0x9852e995 loadNib + 369
9 com.apple.AppKit 0x9852dfbd + [NSBundle (NSNibLoading) _loadNibFile:nameTable:withZone
wnerBundle:] + 828
10 com.apple.AppKit 0x987d797e + [NSBundle (NSNibLoading) loadNibFile:externalNameTable:withZone:] + 154
11 com.apple.AppKit 0x9852da3f + [NSBundle (NSNibLoading) loadNibNamedwner:] + 709
12 com.hp.wifisetupassistant.confirmsettings 0x06f3c3dc-[ACMWirelessSettingsInterface initWithModel:] + 108
13 com.hp.SetupAssistant 0x000038ad-[ACMController loadPlugin:] + 223
14 com.hp.SetupAssistant 0 x 00007262-[ACMInstallerListViewHandler loadNextPlugin] + 1908
15 libobjc. A.dylib 0x9bb902af-[NSObject performSelector:withObject:] + 70
16 com.apple.AppKit 0x9877a8a5-[NSApplication sendAction: to: from:] + 438
17 com.apple.AppKit 0x9877a6ad-[NSControl sendAction: to:] + 102
18 com.apple.AppKit 0x987c9c7b-[NSCell _sendActionFrom:] + 159
19 com.apple.AppKit 0x987e4f2a-[NSCell trackMouse:inRectfView:untilMouseUp:] + 2465
20 com.apple.AppKit 0x987e4161-[NSButtonCell trackMouse:inRectfView:untilMouseUp:] + 513
21 com.apple.AppKit 0x987e3785-[NSControl mouseDown:] + 690
22 com.apple.AppKit 0x9875fa9d-[NSWindow sendEvent:] + 11953
23 com.apple.AppKit 0x986fb91d-[NSApplication sendEvent:] + 4034
com.apple.AppKit 24 0x985401dc-[NSApplication run] + 823
25 com.apple.AppKit 98529018 NSApplicationMain + 1165 0 x
26 com.hp.SetupAssistant 0 x 00002832 _start + 216
27 com.hp.SetupAssistant 0 x 00002759 start + 41
Thread 1:
0 libsystem_kernel.dylib 0 94269046 __workq_kernreturn + 10 x
1 0x92cbcdcf _pthread_wqthread + 372 libsystem_pthread.dylib
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 2: Dispatch queue: com.apple.libdispatch - Manager
0 libsystem_kernel.dylib 0 94269992 kevent64 + 10 x
1 libdispatch.dylib 0x99afe899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x99afe532 _dispatch_mgr_thread + 52
3 wire:
0 libsystem_kernel.dylib 0 94269046 __workq_kernreturn + 10 x
1 0x92cbcdcf _pthread_wqthread + 372 libsystem_pthread.dylib
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0 94269046 __workq_kernreturn + 10 x
1 0x92cbcdcf _pthread_wqthread + 372 libsystem_pthread.dylib
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Wire 5:
0 libsystem_kernel.dylib 0 94269046 __workq_kernreturn + 10 x
1 0x92cbcdcf _pthread_wqthread + 372 libsystem_pthread.dylib
2 libsystem_pthread.dylib 0x92cc0cce start_wqthread + 30
Wire 6: com.apple.appkit - heartbeat
0 libsystem_kernel.dylib 0x94268b76 __semwait_signal + 10
nanosleep 1 libsystem_c.dylib 0x94ed4fb7 $UNIX2003 + 219
usleep libsystem_c.dylib 2 0x94ed4e62 $UNIX2003 + 60
3 com.apple.AppKit 0x987c2a4c-[NSUIHeartBeat _heartBeatThread:] + 2318
4 com.apple.Foundation 0x9ac21f0e-[NSThread main] + 45
5 com.apple.Foundation 0x9ac21e66 __NSThread__main__ + 1426
6 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
8 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34
Line 7:
0 libsystem_kernel.dylib 0x94263f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9426316c mach_msg + 68
2 com.apple.CoreFoundation 0x99886c09 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x998861e1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x998859fa CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9988585b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x986f7b88 _NSEventThread + 283
7 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
libsystem_pthread.dylib 9 0x92cc0cf2 thread_start + 34
Slide 8: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x94268ace __select + 10
1 com.apple.CoreFoundation 0x998d6af6 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x92cbb5fb _pthread_body + 144
3 libsystem_pthread.dylib 0x92cbb485 _pthread_start + 130
4 libsystem_pthread.dylib 0x92cc0cf2 thread_start + 34
Thread 0 crashed with X 86 Thread State (32-bit):
EAX: 0x8ff300f8 ebx: 0x06f3ca29 ecx: 0 x 00000000 edx: 0x8ff58084
EDI: 0x8ff58084 esi: 0x8fefe1e3 ebp: 0xbfffed28 esp: 0xbfffed0c
SS: 0 x 00000023 efl: 0 x 00000246 eip: 0x8fefd0b5 cs: 0x0000001b
DS: 0 x 00000023 are: 0 x 00000023 fs: 0 x 00000000 gs: 0x0000000f
CR2: 0x06de1000
Logical CPU: 0
Error code: 0x00000000
Trap number: 3
Binary images:
Summary of the external change: Summary region VM: VIRTUAL FIELD TYPE
0x1000 - 0x11fff + com.hp.SetupAssistant (2.1.3 - 2.1.3) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/MacOS/HP Setup Wizard
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0x6d96000 - 0x6da1ffa com.apple.CommerceCore /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCore.framework/Versions/A/CommerceCore
0x6db4000 - 0x6dc8fff + com.hp.setupselectdevicevisible (2.1.2 - 2.1.2) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/Plugins/Setup_SelectDeviceVisible.plugin/Contents/MacOS/Setup_SelectDeviceVisible
0x6de3000 - 0x6df0fcf + com.hp.aio.smartx.plugin.DeviceManager (2.2.0 - 2.2.0) /Library/Frameworks/HPSmartX.framework/Versions/A/Plugins/DeviceManagerPlugins/HPDeviceManager.plugin/Contents/MacOS/HPDeviceManager
0x6dff000 - 0x6e4efe3 + com.hp.hpio.HPServicesInterfaceFramework (2.5.3 - 2.5.3.677) /Library/Frameworks/HPServicesInterface.framework/Versions/B/HPServicesInterface
0x6e5c000 - 0x6e69fd7 + com.hp.hpio.HPPmlFramework (2.5.3 - 2.5.3.677) /Library/Frameworks/HPPml.framework/Versions/B/HPPml
0x6e6f000 - 0x6eb6045 + libHPIOnetsnmp.5.dylib (8.1) /Library/Frameworks/HPServicesInterface.framework/Versions/B/Libraries/libHPIOnetsnmp.5.dylib
0x6ef0000 - 0x6ef2fff + com.hp.setuploadwifi (2.1.2 - 2.1.2) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/Plugins/Setup_LoadWiFi.plugin/Contents/MacOS/Setup_LoadWiFi
0x6ef8000 - 0x6efafff + com.hp.setupwidgets (2.1.2 - 2.1.2) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/Plugins/Setup_Widgets.plugin/Contents/MacOS/Setup_Widgets
0x6f38000 - 0x6f40fff + com.hp.wifisetupassistant.confirmsettings (2.1.2 - 2.1.2) Hewlett-Packard/applications / / * / HP Setup Assistant.app/Contents/Plugins/WiFi confirm Settings.WiFiPlugin/Contents/MacOS/WiFi confirm settings
0x8fefc000 - 0x8ff2e417 dyld (239.4)
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0x904cc000 - 0x904e8fff libCRFSuite.dylib (34)
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0 x 90559000 - 0x90563fff com.apple.bsd.ServiceManagement /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
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0x90cfe000 - 0x910c3ff6 libLAPACK.dylib (1094.5)
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0x911f9000 - 0x91204ffb libcommonCrypto.dylib (60049)
0 x 91205000 - 0x91224ff9 com.apple.framework.Apple80211 (9.3.2 - 932.59) <06E0BD18-C925-3121-A817-53100A9BF6D4>/System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0 x 91225000 - 0x91225fff com.apple.ApplicationServices /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A>(48-48)
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0x92d5a000 - 0x92e2afef libvDSP.dylib (423.32)
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0x94e59000 - libsystem_c.dylib (997.90.3) 0x94eebff9 <80D21D3D-1031-314C-B1F0-0B35B977CEFB>/usr/lib/system/libsystem_c.dylib
0x94eec000 - 0x95150ff7 com.apple.CoreData /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData <8EB45FB9-CF78-36E1-919C-E976AE4C8146>(107 - 481.3)
0x952f7000 - 0x95358ff7 com.apple.Symbolication (1.4 - 129.0.2) <774BC6EC-450B-3AE8-BBED-F1F140B93E7E>/System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
0 x 95359000 - 0x95380fff com.apple.CoreVideo (1, 8 - 117.2)
0 x 95386000 - 0x953d5ff9 com.apple.HIServices /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x954e7000 - 0x954f7ff5 com.apple.LangAnalysis (1.7.0 - 1.7.0) <71DE7754-0A47-3F35-B1BF-B1FE7E1311E0>/System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x954f8000 - 0x95503fff com.apple.CrashReporterSupport /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport <10FE9B2D-404F-32B8-B3CA-CBA3524B4CFF>(10-9-539)
0x955b9000 - 0x955bbffb libRadiance.dylib (1043)
0x955bc000 - 0x955bfffe com.apple.LoginUICore /System/Library/PrivateFrameworks/LoginUIKit.framework/Versions/A/Frameworks/LoginUICore.framework/Versions/A/LoginUICore <6FE961A4-3C17-3004-B50B-FD78FDC28350>(3.0 - 3.0)
0x955c0000 - 0x955c4fff libheimdal - asn1.dylib (323.92.1)
0x955c5000 - 0x95771fff com.apple.QuartzCore /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0 x 95772000 - 0x9585dff4 com.apple.DiskImagesFramework /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages <6979AEDF-AF1E-390F-A208-50D642621B16>(9-371, 10, 1)
0x95b7d000 - 0x95be6fff com.apple.SystemConfiguration (1.13.1 - 1.13.1) <3AD9C90B-40A9-312B-B479-3AB178A96EA1>/System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
0x95be7000 - 0x95bf6fff libGL.dylib (9.6.1) <885E9C1F-11C7-347D-BE10-522A40A46596>/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x95bf7000 - 0x95c4cff7 com.apple.audio.CoreAudio (4.2.0 - 4.2.0) <0F1C111F-1E64-33BB-A69F-14643B3037D5>/System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x95c68000 - 0x95c69ffd libunc.dylib (28) <22A126A1-DCFB-3BE5-A66B-C973F0A5D839>/usr/lib/system/libunc.dylib
0x95c6a000 - 0x95c78ff7 libz.1.dylib (53) <858B4D9F-D87E-3D81-B07A-DF9632BD185F>/usr/lib/libz.1.dylib
0x95ce0000 - 0x95d0fff7 com.apple.framework.SystemAdministration /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/SystemAdministration <1BD6205B-7C66-3B7B-AC8C-11BE34F7CF6B>(1.0 - 1.0)
0x95d10000 - 0x95d13ff7 libdyld.dylib (239.4)
0x95d14000 - 0x95dd7ff1 com.apple.CoreText /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText <42445623-3BDD-3678-8B46-845C441B6251>(367, 20-367, 20)
0x95dfc000 - 0x95e6ffff com.apple.SearchKit (1.4.0 - 1.4.0) <6F607AB6-7553-37BA-BEC5-98FD7C27FAD7>/System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x95e70000 - 0x95e7bff6 com.apple.NetAuth /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth <3B2E9615-EE12-38FC-BDCF-09529FF9464B>(5.0 - 5.0)
0x95e7c000 - 0x95e80ffe libCoreVMClient.dylib (58.1) <0EB8FFD7-AFED-3A63-810E-29629831D43D>/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x95e81000 - 0x95e81fff com.apple.Accelerate.vecLib (vecLib - 3.9 3.9)
0x95e82000 - 0x95eadff7 libsystem_network.dylib (241,3) <71EBA489-386D-3608-ADE6-CB50EBD1AB1B>/usr/lib/system/libsystem_network.dylib
0x9718f000 - 0x9719bffc libbz2.1.0.dylib (29) <3CEF1E92-BA42-3F8A-8E8D-9E1F7658E5C7>/usr/lib/libbz2.1.0.dylib
0x9719c000 - 0x971c0ff3 libc ++ abi.dylib (49.1) <43A04ACF-97A5-35ED-B454-6B5C0CF0F99D>/usr/lib/libc++abi.dylib
0x9742e000 - 0x974a5ffb com.apple.framework.IOKit (2.0.1 - 907.100.13)
0x974a6000 - 0x9751bff1 com.apple.ApplicationServices.ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9753f000 - libkxld.dylib (2422.100.13) 0x9754bffc <5C97CA53-F237-3ECC-9725-E71DDFEC661E>/usr/lib/system/libkxld.dylib
0x9754c000 - 0x9754efff libsystem_configuration.dylib (596.15)
0x9754f000 - 0x97616ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <84A7EC09-3BBD-3E04-A88C-6D3B724448FF>/System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0 97617000 - 0x976faff7 libcrypto.0.9.8.dylib x (50)
0x976fc000 - 0x97709ff7 com.apple.AppleFSCompression /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/AppleFSCompression <0C44B3E4-C4A7-3A65-9C1A-334CA3E35BDB>(56 - 1.0)
0x9770a000 - 0x9770cfff libquarantine.dylib (71)
0x9770d000 - 0x97712ff7 com.apple.print.framework.Print /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
0 x 97713000 - 0x9773fff7 com.apple.DictionaryServices /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices <33873336-BECD-3F62-A315-C45F24C1818C>(1.2 - 208)
0x97ab1000 - 0x97af1ff7 com.apple.bom /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x97af2000 - 0x97b0dff5 com.apple.openscripting /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting <5C161A52-8D2F-3D56-A988-05727BED7A59>(1.4 - 157)
0x97b0e000 - 0x97c1bff7 com.apple.ImageIO.framework (3.3.0 - 1043) <3AA4C524-1B31-39AC-A641-189D0D6EA427>/System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x97c1c000 - 0x97cf7ff7 com.apple.LaunchServices /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchServices.framework/Versions/A/LaunchServices <5915A9AC-7928-30B1-9329-94048ADE81D9>(572.26 - 572.26)
0x97d7e000 - 0x97d88ff7 com.apple.speech.synthesis.framework (4.7.1 - 4.7.1)
0x97d89000 - 0x97d97fff libxar.1.dylib (202)
0x97d98000 - 0x97d98fff libodfde.dylib (20) <98FC02AE-C596-3ED5-80D1-C502FF6115ED>/usr/lib/libodfde.dylib
0x97dd7000 - 0x97df0fff com.apple.Kerberos ( <91F17EB2-C70C-359C-B09D-96B52D2A9C9F>/System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos 3.0 - 1).
0x97e47000 - 0x97e4cff6 libcompiler_rt.dylib (35) <9924DF2E-D80B-3A21-920D-544A4597203F>/usr/lib/system/libcompiler_rt.dylib
0x97e4d000 - 0x97e8affb libGLImage.dylib (9.6.1)
0x97e8b000 - 0x97edefff com.apple.htmlrendering (77 - 1.1.4) <408FA30F-4FE9-3162-9FFD-677E8569C1EA>/System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x97edf000 - 0x97ef1fff libbsm.0.dylib (33) <1BE92DB5-0D2F-3BB5-BCC6-8A71EF2A3450>/usr/lib/libbsm.0.dylib
0x97ef2000 - 0x97f8aff7 com.apple.Metadata (10.7.0 - 800.28)
0x97f8b000 - 0x97f9bff7 libsasl2.2.dylib (170)
0x980a5000 - 0x980b3ff3 com.apple.opengl (9.6.1 - 9.6.1)
0x980b4000 - 0x98100ff7 libcups.2.dylib (372,4)
0 x 98101000 - liblaunch.dylib (842.90.1) 0x98109fff
0x981b6000 - 0x981deff7 libRIP.A.dylib (599.23.13) <2A8EE9AF-728D-3867-8A0A-E065CE14BA20>/System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0 x 98280000 - 0x98286ffb libunwind.dylib (35.3) <099D1A6F-A1F0-3D05-BF1C-0A7BB32D39C2>/usr/lib/system/libunwind.dylib
0 x 98287000 - 0x98332fff libcrypto.0.9.7.dylib (106)
0x983d2000 - 0x9842bffa libTIFF.dylib (1043)
0x9842c000 - 0x98518ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47>/usr/lib/libxml2.2.dylib
0 x 98519000 - 0x9851dffa libGIF.dylib (1043) <276F48A6-766B-3D40-85C4-C9E8E6051DF7>/System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0 x 98526000 - 0x99144ff3 com.apple.AppKit /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit <777988C0-5AC9-3015-93E6-7493F9530464>(6, 9 - 1265.20)
0 x 99145000 - 0x9914dfff libcopyfile.dylib (103) <1B1484BD-08B6-3BA9-94CA-A7C24B610EB3>/usr/lib/system/libcopyfile.dylib
0 x 99151000 - 0x991f0ff7 libCoreStorage.dylib (380) <78F0E11F-D040-31DD-BD5E-6AC0EC8FD0D4>/usr/lib/libCoreStorage.dylib
0x991f1000 - 0x9921cff5 com.apple.ChunkingLibrary /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/ChunkingLibrary <50BBBBF8-F30B-39EA-A512-11A47F429F2C>(2.0 - 155.1)
0 x 99225000 - 0x99227ff2 com.apple.EFILogin /System/Library/PrivateFrameworks/EFILogin.framework/Versions/A/EFILogin
0 x 99228000 - 0x99292ff7 com.apple.framework.CoreWiFi (2.0 - 200.21.1) <13EE6C12-B981-3132-864A-D493B91AE37E>/System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0 x 99582000 - 0x99584ffe libCVMSPluginSupport.dylib (9.6.1)
0 99585000 - 0x99586fff libremovefile.dylib x (33)
0x995ba000 - 0x995d4ff7 com.apple.GenerationalStorage /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/GenerationalStorage
0x995d5000 - 0x996c9fff libFontParser.dylib (111.1)
0x9971c000 - 0x9975efff libGLU.dylib (9.6.1) <0655104D-2F22-36CE-955B-52A533CA70D5>/System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9975f000 - 0x99790ffb com.apple.GSS /System/Library/Frameworks/GSS.framework/Versions/A/GSS <145B389F-AC1E-3817-835D-8EA263E96EA5>(4.0 - 2.0)
0 x 99791000 - 0x997aeffb libresolv.9.dylib (54) <3EC12A7F-6BA1-3976-9F1F-6A4B76303028>/usr/lib/libresolv.9.dylib
0x997af000 - 0x997b9ff7 com.apple.DirectoryService.Framework (10.9 - 173.90.1) <12D77553-81D4-342B-871A-C65795D85CCF>/System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0 x 99810000 - 0x99a12fff com.apple.CoreFoundation /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation <6283B27F-3C46-365F-932C-1A7102D8A3CF>(6, 9 - 855.16)
0x99a13000 - 0x99a63ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C>/usr/lib/system/libcorecrypto.dylib
0x99a72000 - 0x99a76ffa libcache.dylib (62) <9730D7F2-D226-3F30-8D26-BF598CB781F6>/usr/lib/system/libcache.dylib
0x99a77000 - 0x99ab3ff4 com.apple.RemoteViewServices /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServices
0x99ab4000 - 0x99ab4ffd com.apple.audio.units.AudioUnit /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit <9515158F-3A33-39CF-AD5A-201C2B121F33>(1.10 - 1.10)
0x99ab5000 - 0x99ab6ffa libsystem_sandbox.dylib (278.11) <1A6276FC-9204-3A59-8024-2D572BA9D2F2>/usr/lib/system/libsystem_sandbox.dylib
0x99ae6000 - 0x99afaff9 com.apple.MultitouchSupport.framework /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport <06C2834A-91E9-3DCC-B7D0-9EAC592CE1C5>(245.13 - 245.13)
0x99afb000 - libdispatch.dylib (339.92.1) 0x99b13ffd <7E7A88BF-74B3-363B-B534-6F757DF2DDE3>/usr/lib/system/libdispatch.dylib
0x99b14000 - 0x99c04ffb libiconv.2.dylib (41) <848FEBA7-2E3E-3ECB-BD59-007F32468787>/usr/lib/libiconv.2.dylib
0x9a546000 - 0x9a54afff com.apple.CommonPanels (1.2.6 - 96)
0x9a555000 - 0x9a55bff7 com.apple.AOSNotification (1.7.0 - 760,3) <63F7E7F8-6FA3-38D3-9907-CDF360CA9354>/System/Library/PrivateFrameworks/AOSNotification.framework/Versions/A/AOSNotification
0x9a55c000 - 0x9a55cffd libOpenScriptingUtil.dylib (157) <4D06E8ED-D312-34EA-A448-DFF45ADC3CE5>/usr/lib/libOpenScriptingUtil.dylib
0x9a884000 - 0x9a9bbfff com.apple.desktopservices (1.8.3 - 1.8.3) <3574872B-435C-3AB8-A453-02A33A771CDB>/System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopServicesPriv
0x9a9d0000 - 0x9a9d1ffc com.apple.TrustEvaluationAgent (2.0 - 25) <064B485D-56E0-3DD7-BBE2-E08A5BFFF8B3>/System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluationAgent
0x9a9d2000 - 0x9a9edff6 libPng.dylib (1043)
0x9a9ee000 - 0x9abb4ffb libicucore. A.dylib (511.32) <9DC4CADF-6F5C-3D6F-A0FE-D8BC868915F2>/usr/lib/libicucore. A.dylib
0x9abb5000 - 0x9aee0ffe com.apple.Foundation /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x9aee1000 - 0x9aeeafff com.apple.audio.SoundManager /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound <68B7CEB7-AF09-3E24-8548-6ABF065B5186>(4, 1-4, 1)
0x9aeeb000 - 0x9aef9ff7 com.apple.Sharing /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing <87DBFC7A-9689-3B8E-AD16-5A9DFF9DE625>(132, 2 - 132.2)
0x9aefa000 - 0x9aff8fff libJP2.dylib (1043) <7B186EC7-B37E-3126-BCCE-7787F65C878D>/System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9aff9000 - 0x9affdffc libpam.2.dylib (20) <50623D44-795F-3E28-AA85-23E0E7E2AE0E>/usr/lib/libpam.2.dylib
0x9affe000 - 0x9b3f6ff3 com.apple.CoreGraphics (1.600.0 - 599.23.13) <3077671B-1AEF-33EF-AF9C-D3A9208646E0>/System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9b525000 - 0x9b80ffd2 com.apple.vImage /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage <256972F0-3DBC-3CE1-9EE8-B48243868729>(7.0 to 7.0)
0x9b810000 - 0x9b82cff9 com.apple.Ubiquity /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity <1CEDC83D-7282-3B4D-8CF7-4FE045012391>(1.3 - 289)
0x9b82d000 - 0x9b840fff com.apple.ImageCapture /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/Versions/A/ImageCapture <63D5C96F-1893-3F35-ADFB-EE451AFD87E6>(9.0 - 9.0)
0x9b841000 - 0x9b841fff com.apple.Accelerate (1.9-1.9 faster)
0x9b842000 - 0x9b898ff6 com.apple.ScalableUserInterface ( <2C81641B-FA30-32FF-8B3E-3CB9BF53B2D9>/System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface 1.0 - 1.).
0x9b934000 - 0x9b93dfff com.apple.speech.recognition.framework (4.2.4 - 4.2.4)
0x9b971000 - 0x9b9b9fff com.apple.PerformanceAnalysis /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis <5C6FA727-EAC9-3924-8662-AF01090A9EF4>(1, 47-47)
0x9b9ba000 - 0x9bb1cffb com.apple.CFNetwork /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork <3B6BDE2F-BFA3-3B7E-BC53-7B6B75EB12D3>(673, 673 4, 4)
0x9bb76000 - 0x9bd1e4af libobjc. A.dylib (551.1) <31CBE178-E972-30D1-ADC6-4B8345CAE326>/usr/lib/libobjc. A.dylib
0x9bd1f000 - libsystem_m.dylib (3047.16) 0x9bd50ffa <28E614E8-7802-3E84-960A-AD4721EF10F7>/usr/lib/system/libsystem_m.dylib
0x9bd51000 - 0x9bd58ff2 com.apple.NetFS /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS <915AA303-C02B-3B0C-8208-D8AAA4350DB4>(6.0 - 4.0)
0x9bd59000 - 0x9bd87ff3 com.apple.DebugSymbols /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x9bdba000 - 0x9bf2dffb com.apple.audio.toolbox.AudioToolbox /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox <4248C0FE-F872-34AB-9402-0045D5CD0CC1>(1.10 - 1.10)
Calls made by other processes for this process:
task_for_pid: 1
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 48576
thread_create: 0
thread_set_state: 0
ReadOnly part of libraries: Total = 141.2 M resident=35.0M(25%) swapped_out_or_unallocated=106.1M(75%)
Regions in writing: Total = 72.9 M written = 4876 K (7%) resident = 8628 K (12%) swapped_out = 8 K (0%) unallocated=64.5M(88%)
=========== =======
CG backup stores 1800K
Image CG 236K
CG 24 K raster data
CG shared images 180K
Image IO 912K
Time 4K kernel Alloc
MALLOC 42.4 M
MALLOC (admin) 48K
242 12K memory tag
Battery 67.2 M
VM_ALLOCATE 16.5 M
__DATA 14.1 M
__IMAGE 528K
__IMPORT 44K
__LINKEDIT 43.7 M
__OBJC K FROM 1956
__PAGEZERO 4K
__TEXT 97.4 M
__UNICODE 544K
mapped file 154.4 M
shared memory 4K
=========== =======
TOTAL 441,9 M
Hi leslievilla,
There is no full feature software and driver of HP, but the pilot of Mavericks v10.9 OS X for your printer is available through Apple Software Update (ASU).
With this driver, you can still print and scan, you'll just have to scan from HP software. Scan to the computer from the printer control panel is available only when you use the HP scanning software, so it won't work because there is no scanning software HP as part of the Apple Software Update driver.
This explains the problem you are having with the Printer Wizard. This program and any other HP software for this printer that sits on the computer was intended for an earlier version of the operating system not 10.9.
Is currently your printer on your network home? If this isn't the case you will not be able to use the software to configure and this model does not have a configuration wizard wireless available in the front panel. Instead, you will need to either connect a USB cable, or we can try a work around to get the printer on the network.
Complete the following steps to remove the computer from the incompatible software.
Scrub / uninstall
- Open the Applications folder > folder HP or Hewlett Packard > Uninstall HP
- Click continue, click on one of the printers in the list.
- * Only perform this step if you have not all other HP printers. Press and hold the Option, control and command, while now the three buttons.
- Click Uninstall.
Reset the printing system
- Click on the Apple icon (
), then click on System Preferences.
Tags: HP Printers
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Please let me know if this helps you. Zack
Engineer Microsoft Support answers visit our Microsoft answers feedback Forum and let us know what you think. -
ERROR when you try to see pages created with workflow create page
Greetings
I developed a WebCenter Application that uses the security of the ADF with forms authentication. This app has
two JSPX is one the login page and the second is the page where I managed runtime created pages
using the workflow to CREATE a PAGE and a tree itarator page to see my created pages.
When I deploy application on weblogic Server I am able to connect successfully and create as many pages as
I want and also see them using the generated link. the problem is that when a removal of the application of the weblogic
Server, I want to tell the deployed application, and then redeploy the application even on the server, I can log in again and
See the pages I created before, but when I try to reach them I get this error showed in my internet browser:
Error 401 - non authorized
RFC 2068 Hypertext Transfer Protocol--HTTP / 1.1:
10.4.2 401 unauthorized
The request requires user authentication. It MUST contain a header field (section 14.46) WWW-Authenticate
containing a challenge applicable to the requested resource. The client MAY repeat the request with a suitable authorization
header field (section 14.8). If demand already includes of the authorization credentials, then the 401 response indicates that
These credentials for authorization was refused. If the 401 response contains the same challenge as the previous answer,
the user agent has already attempted once authentication, then the user SHOULD be presented the entity that was
data in the response, since that entity MAY include relevant diagnostic information. HTTP access authentication is explained
in article 11.
What kind of configuration is missing or me what is happening?
Thanks for your helpI see a problem here (no jazn-"Data.xml").
When you create pages using the task flow page information go to MDS but security information are always of jazn - addedd "Data.xml". MDS is retained, but jazn-"Data.xml" is published again when you deploy the application.
Basically, you need a way to control jazn-"Data.xml".
Fortunately, there is a way!
When you deploy in the EAR indeployment profile you have an option 'Security Deployment Options' uncheck 'decide that to replace... ". »
But this approach won't work on when redeployment. Will not work when the cancellation of the deployment and deployment.
Vincent
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Error when you try to view the image with Microsoft Photo Viewer: COM Surrogate has stopped working
When I try to post a picture (JPG) with Microsoft Photo Viewer, I get "COM Surrogate has stopped working"
I don't have Nero or DivX installed, which is what all the forums seem to indicate the cause of the problem.
Can you suggest anything?
The above information on the problem is explained in the link above.
See you soon.
Mick Murphy - Microsoft partner
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Get the "Failure" error when you try to perform the V2V with Converter Standalone 5.5.3 conversion
I'm trying to migrate virtual machines to an older VMWare environment, using a host of ESXi 5.5 (build 1331820), using the stand-alone utility to converter vcenter (version 5.5.3), to a new ESXi 5.5 U2 (build 2068190). The new environment has a server vCenter 5.5 on it and the new ESXi server 5.5U2 has been registered with it.
Data store sizes are exactly the same on the old and new servers ESXi, just using without separate (the new environment is supposed to be a 100% clean restart for this environment).
However, when I try to migrate a computer virtual (version 8) of the old environment to the new environment and convert it into hardware 10 version, I get an error of 'Failure' of the stand-alone converter.
The only line I can find in the error log before the entry of 'failure' is:
2015 04-14 T 15: 36:01.267 - 07:00 [info 08268 'wizardController"] FillPage()
2015 04-14 T 15: 36:11.637 - 07:00 [00400 error 'wizardController'] Impossible to submit work: vmodl.fault.SystemError
2015 04-14 T 15: 36:11.637 - 07:00 [10620 error 'ConversionState'] Submit job failed: a general error occurred: failure
2015 04-14 T 15: 36:11.637 - 07:00 [10620 error 'ConverterWizardWindow'] next / finish failed: a general error occurred: failure
2015 04-14 T 15: 36:18.559 - 07:00 [verbose 09980 ' HttpConnectionPool-000008' '] [RemoveConnection] connection removed. CNX: < SSL (< io_obj p:0x0390ff28, h-1, < TCP "0.0.0.0:0" >, < TCP '192.168.0.10:443' > >) >; pooling: 0
I am confused as to what I should look at, regarding the migration and convering VM from my old environment to the new environment.
So the problem was with the vCenter Server (appliance version Linux, which is a bit disconcerning) not being is not in the State 'ready' to allow the migration.
I restarted the vCenter server and everything started working as expected, immediately.
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Unknown error when you try to configure Firefox Sync
I'm trying to set up Firefox Sync, but I fill my email address on the first line I first the message 'invalid email account' (or similar), but then when I continue to fill with [email protected] he says just "unknown error." I tried several different e-mail addresses on two different computers, but the same boring unknown error message keeps coming up.
What am I supposed to do about it?You can try to reset the preferences of synchronization on the topic: config page.
Try creating a new profile as a test to check whether your profile is the source of the problems.
See "create a profile":
- https://support.Mozilla.org/KB/Profile-Manager-create-and-remove-Firefox-profiles
- http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer files from a profile in the new profile, but make sure not to copy corrupted files.
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I have an HP dv6000t. He came with Yuan EC680 ExpressCard analog TV
Tuner. When I upgraded to Vista, the IR receiver seemed to be detected,
but after downgrading to XP MCE 2005. XP MCE 2005 was the ORIGINAL OS
on the system (bought in November 2006). I've updated the drivers for the TWO
the tuner card AND who do not HAVE the nVidia GeForce Go 7400 video card
address this problem. Any suggestion on how to solve this problem would be greatly
appreciated. What HP had try me, including Sofpaq fixes are not
address my problem. It does not give the error "IR hardware not detected".
overnight, it correctly detects the signal from my digital cable box.
The main problem could partly be the we FINALLY converted to digital television
signal and I always try to use the analog tuner ExpressCard? Once again
any help is greatly appreciated.I found this fix on another site. We're supposed to plug the IR cable to the TV box at the back of the first port on the remote sensor Windows Media (the ' antenna' of the Windows Media Center remote control) and then to put the tip of the probe of the IR cable to the cable TV box distance near the sensor on the cable box (it can be seen by a light in the glass) and then complete the configuration of the channels in Windows Media. The problem is, it does not work unless there is also something connected to Port 2 of the medial distance sensor Windows as well (a head set will do). With the sensor box IR cable company cable plugged into the first port in the back of the remote Windows Media sensor and headphones plugged into Port 2 of the remote sensor, Windows Media, and the end of the probe of the sensor cable box IR cable near the cable box remote sensor box, Window Media channel setup "found" the cable of the IR sensor and allow me to complete the installation. I could not bind the Windows Media remote sensor with the remote for the cable box, but said that I managed. I use the remote cable box to change channels and have box IR cable connected on the decoder cable TV and put the cable box IR receiver cable on top of my desk.
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672PCI 6723 error when you try to generate a signal with the sample of 20 kHz clock
I have a piece of code that worked successfully on the PCI-6224 map, but when I tried to implement the same code on the card PCI-6723 I ran into problems.
Here is the code I use:
ManchConversion6723();//produces SendIt array of series of 1s/0s // DAQmx Configure Clock DAQmxErrChk (DAQmxCreateTask("",&taskHandleFRQ)); DAQmxErrChk (DAQmxCreateCOPulseChanFreq(taskHandleFRQ,"Dev3/ctr0","",DAQmx_Val_Hz,DAQmx_Val_Low,0,20000,0.5)); DAQmxErrChk (DAQmxCfgImplicitTiming(taskHandleFRQ,DAQmx_Val_ContSamps,72)); // DAQmx Configure Digital Output DAQmxErrChk (DAQmxCreateTask("",&taskHandle));MessageBox("D");//vj DAQmxErrChk (DAQmxCreateDOChan(taskHandle,"Dev3/port0/line0","",DAQmx_Val_ChanPerLine));MessageBox("E");//vj DAQmxErrChk (DAQmxCfgSampClkTiming(taskHandle,"/Dev3/Ctr0InternalOutput",20000,DAQmx_Val_Rising,DAQmx_Val_ContSamps,72)); // DAQmx Write Code DAQmxErrChk (DAQmxWriteDigitalLines(taskHandle,72,0,10.0,DAQmx_Val_GroupByChannel,SendIt6723,NULL,NULL)); // DAQmx Start Code DAQmxErrChk (DAQmxStartTask(taskHandleFRQ)); DAQmxErrChk (DAQmxStartTask(taskHandle));When I get on the DAQmxCfgSampClkTiming line, I get an error stating:
DAQmx error: measurements: request the value is not supported for this property value.
Property
AQmx_SampTimingTypeYou asked: DAQmx_Val_SampClk
You can select: DAQmx_Val_OnDemand
Task name: _unnamedTask<0>
State code:-200077
I think that the problem comes from the variable of the source of the function. I'm just tring to send the data to the frequency of 20 kHz.
Any help would be greatly appreciated. Thanks in advance!
Too bad. The impression that the PCI-6723 does not contain correlated DIO channels. In other words, examples of clock cannot be linked to the DIO channels allowing the generation of digital waveforms. According to the AO Series user manual, this applies to the NI 6731/6733 only. The mistake was trying to tell me that only a single issue or receive channel has been authorized.
For this reason, I'll stick right with my card PCI-6224.
Sorry for the confusion.
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Error when you try to open a page with Flash CS4
I have a simple index page. The only thing I have about it is a flash animation. Receive upload it to my server and try toopneit I get this error message.
The content of this page requires a newer version of Adobe Flash Player.
However, I am under the last flash drive with a doubt. Why the page does not display. This is my first try with a file created with Flash CS4. What Miss me. I simply integrate the SWF the same way that I always did with studio 8 that I have updated since.
Please help I want to start using this software suite expensive worm as soon as possible.I found my problem, which is the result of statements made by wrong path to the real subject of SWF and expressinstall. So South Beach, check your paths...
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Error 0 x 00000643 error when you try to install a Kodak wireless printer. When tried to install the wireless printer, wireless printer is ready to install I get a PnPx device Microsoft authorization. Runs like it is installing then error is presented. I tried fixit did not work... Frustrated
You could settle on a previous installation. Try this:
Go to your device manager and see if you have an old installation of the printer and right click Uninstall. You can also check if there is an old facility of the printer in Control Panel, printers, right click and delete it. Install the printer using the Add Printer Wizard. If it fails again with the same error, go to Device Manager right click on the name of your computer, click on "Scan for harware changes". He must find the printer and install it. Now you can check your printer if its work. If this does not work, please indicate your model of printer on your next reply.
Open the Device Manager
http://Windows.Microsoft.com/en-us/Windows-Vista/open-Device-Manager -
I can't find the answer anywhere else online. I get the error message: "error loading the TCP MIB library" when you try to configure a network of Xerox on Windows 7 printer.
Steps to follow:
(1) install the drivers
(2) add printer > local printer > create a new Port > Standard TCP/IP / IP address
(3) error messageCan test the printer.
Others may use the printer at the same IP address.Any other suggestions?
Thank you!
AngieCan be caused by corrupted files win7 or third parties who have replaced the ones win7
(for example, ntprint.dll, tcpmib.dll, mgmtapi.dll, smmpapi.dll)
Maybe run scanow, the System File Checker
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Original title;
Linksys wmp54g & windows vista
When you try to run Linksys Wireless Network Monitor I get the following errors:
Cannot load ProcNICs.dll
Failed to load Res_dll
Linksys wireless adapter is installed and running properly, but I can't use the application linksys to establish a new network connection.
Any suggestions?
Thank you.
Hello
I suggest you contact Linksys for assistance:
http://home.Cisco.com/en-us/home
Linksys Support link:
http://homesupport.Cisco.com/en-us/support
I hope that helps!
If you need help on Windows, please keep us informed.
We are here to help.
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Get a script error when you try to print, and when I print the black ink is very light on the page. I replaced the ink already, it's a hp officejet 6500wireless.
See if this helps:
http://support.Microsoft.com/kb/308260
Tom Ferguson
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Error when you try to create documents printed in HR 7
Hello
I created a project of WebHelp HR 7 that I try to make a PDF file for, as well. Always, an error appears when you try to generate printed documentation, even if only the PDF or Word option is enabled. 7 HR processes and builds each of the pages, index, images, etc. He arrives at the end on the status bar and an error message that it was unable to generate the PDF file.
In the view of output, I see that he successfully treated up to the end when he says (the last four lines are the error):
Update the Table of contents...
Updating the Index...
Registration of the 'GVE_Help_.doc '...
Generation of the "GVE_Help_.pdf"...
Could not generate PDF "(le chemin d'accès est écrit ici mais a été supprimé pour ce post) file '..."
Unable to save the 'GVE_Help_.doc '...
Cleaning up temporary files...
Internal error detected, impossible to generate printed Documentation.
Is it possible to get printed documentation to work properly in RH 7? I get the same error for all WebHelp project that I opened in HR 7. I use Windows XP and Word 2003 on my PC, if that helps. I think, but not too sure, RoboPDF is still on my PC. This could be something to do with it?
Thank you, in advance, for any comments and help.Try to build just for Word and then to create the PDF file from there. There is a known problem that affects some users, but not others. Unknown cause.
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