error widows cannot find solution for and the custom even not open firefox

earlier today, firefox has been successful, but now when I click on it the only thing that happens is a pop up saying that firefox is not responding and that he must be closed and the same thing is now happeng with internet explorer, so I can't even try to remove firefox and reinstall. the only thing I did between the time where he worked at when he stopped was remove some shortcuts to myspace messenger and yahoo messenger. My grandmother google a few things to try as entering in the cmd in the menu start and it works as admin and enter ipconfig /flushds or smething like that and when it does not work, she had me something cleaning you will need to restart the computer to make and cleanse thing has been in the region with the defrag but nothings working and I don't know what to do. as is im filling out all this on my xbox 360 so sorry to not put capital letters and other things. any help would be extremely welcomed and very much appreciated

Start the computer in Mode safe mode with network support Windows (on the startup screen, press F8) as a test to see if that helps.

Do a check with some malware malware, analysis of programs on the Windows computer.

Please scan with all programs, because each program detects a different malicious program.

Make sure that you update each program to get the latest version of their databases before scanning.

Alternatively, you can write a check for an infection rootkit TDSSKiller.

See also:

Tags: Firefox

Similar Questions

Maybe you are looking for