Every day you ask me to controll my payment records. But I can't find anything wrong. I don't know what to do?

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  I have the serial number, but where can I get the download?

  If it's CS5... http://helpx.Adobe.com/Creative-Suite/KB/CS5-product-downloads.html

• I use a mac pro 2x3GHz. I don't know what I did, but since a few days I was not able to play videos from web sites like youtube. Can you help me

  I use a mac pro 2x3GHz. I don't know what I did, but since a few days I was not able to play videos from web sites like youtube. Can you help me?

  Hello joebat,

  It seems that some of your plugins (Shockwave Flash 10.1 r102) might be buggy or obsolete. To check for updates, please visit the plugincheck page. If this does not resolve the problem, try to start Firefox with the disabled modules and see if it helps at all. If so, delete the Shockwave Flash plugin and maybe reinstall or uninstall Firefox and do a new clean install.
  If that is not yet solved the problem, try the following troubleshooting steps: http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-mac.html

  Thank you for your patience and please let me know how it goes.

• Every time when you open the document in Adobe reader, it will open 'tools' (export - life - pdf, pdf, pdf - luo - etc.). Every time I have to manually turn this off. How I can inhibit this tool? I don't really want to, and he stole my display space. How

  Every time when you open the document in Adobe reader, it will open 'tools' (export - life - pdf, pdf, pdf - luo - etc.). Every time I have to manually turn this off. How I can inhibit this tool? I don't really want to, and he stole my display space. How to inhibit?

  I have little display and allways this "life pdf", 'luo pdf', 'pdf-tiedostoa muokkaa', 'commentary', etc. appear. How I can inhibit this junktool?

  Go in Edition > Preferences > Documents and uncheck "Open tools for each document pane.

• Hello, I would like to get a refund for the software purchased from Adobe. I have 14 days to do so, but I can't find the place to cancel the order. Thank you!

  Hello, I would like to get a refund for the software purchased from Adobe. I have 14 days to do so, but I can't find the place to cancel the order.

  Thank you!

  You may please check out the link below for instructions on cancellation.

  Cancel your membership creative cloud

  For more information you can contact the Support from Adobe by clicking on the link below.

  Contact the customer service

  Please make sure that you are connected to the right Adobe ID.

  Hope this will help you.

  Kind regards

  Hervé Khare

• When I try to open Firefox on my PC for the last 4 days, I got a message saying that he was not able to load XPCOM. I don't know what it is, or why I'm suddenly United Nations

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  Thank you!

  Hello

  What have you tried so far?

  Can you try reinstalling Firefox? Uninstall it from your control panel > programs and features/add / remove programs (if you want to keep your bookmarks and other information, not deletion of personal information). After uninstallation, delete the Mozilla Firefox folder to remove the remnants of files damaged uninstallation (your profile is in a different location, so will not be affected by the present):

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  • https://www.Mozilla.org/en-us/Firefox/all/

  For more information, see

  • http://KB.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall

• Every game I play works very well for a few minutes, then they lag a few minutes like clockwork. I ran each scan I can think and I can't find anything.

  original title: issues of computer game.

  Every game I play works very well for a few minutes, then they lag a few minutes like clockwork. I ran each scan I can think and I can't find anything. What I can do, how can I fix?

  Assuming that your PC meets the requirements of the games you try and works well when in Windows (not), then try this.

  1. Start the Task Manager goto the tab, click "Show processes from all users".
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  or

  Try to run a scan with Malwarebytes - just in case. Download, install, update (right click and run as Admin to update) and then run a full SCAN. It can't find anything either, but it does not take long and helps eliminate the possibility of malicious programs.

  or

  Are you drivers (esp GPU and sound card) to date?

• I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

  I think I bought the wrong to adobe. I was hoping to edit PDFS and make arrangements for the signature and I get to do it with my current plan. Can I ask to sign up for the correct adobe?  I don't know what the creative cloud is all about

  Look at desktop applications Adobe Creative Cloud | Adobe Creative Cloud to see what is in the cloud and click on the names to find out what each

  Acrobat is what you use to create and edit a PDF file

  If that's all you want to do, you cancel your current subscription and then buy the correct subscription

  This is an open forum, not Adobe support... below to connect with Adobe personnel to help

  While the forums are open 24/7 you can't contact Adobe support at any time

  Chat support: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• At the end of the creation of an e-mail account, that the program will ask a software password security device, I don't know what it is or where to find it.

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  Apparently, you have defined a master password at one point. The password protects passwords that Thunderbird remembered.
  You can reset the password. More information in this article.

  http://KB.mozillazine.org/Master_password

• is there a website that gives updates on the mac applications. I already asked this question and responded, but I can't find him.

  is there a website that gives updates on the mac applications. I already asked this question and responded, but I can't find it (if you know how to find old questions of your s that tell me - nobody else had asked this question). There are Web sites for ipad/iphone applications. It gives update on prices, sometimes, when I am lucky that I find very good apps that break free.

  The site you are after may be https://roaringapps.com/

  If you want to check what discussions you participated in

  Click on content at the top of the communities of Apple Support page (you must be logged in).

  You will see a list on the left, including Authored, etc. participated.

• Hi, I have installed sqldeveloper - 4.0.3.16.84 - x 64 with JDK and tried to run SQLDeveloper.exe its does not work. A flash comes and goes. It worked fine until two days ago. Don't know what happened all of a sudden its not working. Need help.

  Hi, I have installed sqldeveloper - 4.0.3.16.84 - x 64 with JDK and tried to run SQLDeveloper.exe its does not work. A flash comes and goes. It worked fine until two days ago. Don't know what happened all of a sudden its not working. Need help.

  I use Windows 7 Pro.

  I have read other threads and tried to launch SQLDeveloper.exe from the CMD prompt, nothing is shown a flash comes and goes.

  Tried to change of SetJavaHome sqldeveloper.conf to the path JDK that it didn't work.

  Please guide me.

  Thank you

  Maybe there is a problem with SQL Developer, being able to write to the network share of desktop directory.  Add the following to your sqldeveloper.conf file to force the settings of the user to store locally also:

  AddVMOption - Dide.user.dir = some_local_dir_to_own_system4.0.3.16.84

  I hope this helps...

• Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Good afternoon. I bought a creative cloud subscription (one year) with a virtual prepaid credit card. I remembered renew two days later, but Adobe does not accept the new card. I don't know what I'm doing. Help me please

  Since this is an open forum, not Adobe support... you must contact Adobe personnel to help

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  Don't forget to stay signed with your Adobe ID before accessing the link below

  Creative cloud support (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Hi... I ve bougth adobe first pro cc... but a cant install because the system ask me a serial number... but I haven't received anything... What can I do?

  Hi... I ve bougth adobe first pro cc... but a cant install because the system ask me a serial number... but I haven't received anything... What can I do?

  Hello

  It seems to be a problem of activation. Please follow this: cloud creative app application serial number

  Thank you

  Regalo

• I'm not good in English so please use English very easy. I downloaded a trial (30 days) first pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. do I have to d

  I'm not good in English so please use English very easy. I downloaded a trial (30 days) first pro and I can find it where I can remove programs, but I can't find the program anywhere. I searched on his record, but he was not first pro. What should I do?

  + I use windows and 32-bit computer

  If your computer is 32-bit, you can not install first pro. It is 64-bit only: system requirements | Adobe Premiere Pro

• I'm trying to download a month of the trial of adobe muse and he asks me to open an application.  I don't know what kind of application I should open.

  I'm trying to download a month of the trial of adobe muse and he asks me to open an application.  I don't know what kind of application I should open.

  Hello

  To download the latest version of Muse, you must install the first Adobe application and install it. Use this application to download Muse,

  Get Adobe Creative Cloud desktop application & Adobe Application Manager

  If you still have questions, please let me know.