Exception code: 0xc0000005? game crashing!

My game crashes with the error "Exception code: 0xc0000005'.» An example;

The failing application name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x570a9f81
The failed module name: ffxiv.exe, version: 1.0.0.0, time stamp: 0x570a9f81
Exception code: 0xc0000005
Offset: 0x002ac7a4
ID of the process failed: 0 x 714
Start time of application vulnerabilities: 0x01d1bc639e26fe26
The failing application path: C:\Program Files (x 86) \SquareEnix\FINAL FANTASY XIV - A Kingdom Reborn\game\ffxiv.exe
Path of the failing module: C:\Program Files (x 86) \SquareEnix\FINAL FANTASY XIV - A Kingdom Reborn\game\ffxiv.exe
Report ID: 80021a9d-2867-11e6-8bbd-fcaa14c820d3

How I would begin to solve this problem? Thank you!

Hello Dani,

Thank you for your response.

I appreciate your time.

I suggest you use Microsoft safety scanner to check and remove any viruses or malware that can cause the problem.
Reference:
Microsoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx

Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

Please keep us updated.

Thank you

Tags: Windows

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    Yes, I did, including "blah apple."

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    According to the description, it seems that you are facing in the APPCRASH Explorer.exe for error as you get an error message "Windows Explorer has stopped working". I will certainly help you fix this problem.

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    Note: When you are finished troubleshooting, follow these steps to reset the computer to start as usual.

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    I paid for ths game and expect any of your programs to prevent me from beng able to play

    I paid for this game once and have this personal copy and expert response

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    I'm playing a game called City of cim who came out on play station 2 and was then sent to vertion of computer for xp.

    SOM thing in vista pemium is slaughter loading Adobe reader 3.01 m

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    Hello

    ·        Did you ever play the game under Windows Vista?

    Method 1:

    To download Adobe, follow the steps mentioned in the previous post by Zuhl. But before you install adobe on the system, I suggest you to uninstall the previous versions that are installed on the system of programs and features. Follow the steps mentioned below.

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    Hi FrantzyWitty,

    1. When you receive the error message?
    2. Did you the latest changes on the computer?

    You will receive this error message if the video card on the computer needs an update drivers I suggest that visit you the video card manufacturer's website to download and install the latest video adapter drivers, check to see if it helps.

    For more information, see the article.

    Solving graphic problems in Flight Simulator X

    http://support.Microsoft.com/kb/925722

    For more assistance, you can contact the Microsoft Flight Simulator support using the link below.

    http://www.Microsoft.com/products/games/FSInsider/tips/pages/default.aspx

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    Civilization V of Meier has stopped working.
    Check online for a solution and close the program.

    Signature of the problem:
    Problem event name: BEX
    Application name: CivilizationV.exe
    Application version: 1.0.0.17
    Application timestamp: 4c9b9294
    Fault Module name: StackHash_a940
    Fault Module Version: 0.0.0.0
    Fault Module Timestamp: 00000000
    Exception offset: 00000000
    Exception code: c0000005
    Exception data: 00000008
    The system version: 6.0.6002.2.2.0.768.3
    Locale ID: 1033
    Additional information 1: a940
    More information 2: dcf2f0e87615fe015374b77f51d2b897
    3 more information: b9f6
    Additional information 4: 07541c74c3b0b7da05ec73a24541e5b3

    Not this Exception Code: c0000005 have something to do with Windows Vista, or is game programming?

    Hello

    Be sure and check with the manufacturer of the game's support and their forums (if any).

    -------------------------------------------------------------------------------------------------------------

    BEX errors often are caused by toolbars such as Google, TrendMicro and others. Do you use
    a 3rd party toolbars in IE? Cause and solution is the same for Vista and Windows 7.

    What antivirus/antispyware/security products do you have on the machine? Be one you have
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    Start - all programs - Accessores - system tools - IE with no Addons - does this work better?

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    IE - Tools - Internet Options - Security tab - click on Reset all areas - APPLY / OK

    Close and restart IE or IE with no addons

    Start - all programs - Accessores - system tools - IE with no Addons - does this work better?

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    Windows Defender - tools - software explore - look for problems with programs that do not look
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    Startup programs
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    Also get Malwarebytes - free - use as scanner only. If you never think malware updated, then
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    http://www.Malwarebytes.org/products/malwarebytes_free

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

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    Fault Module name: StackHash_0a9e
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    Exception data: 00000008
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    Additional information 1: 0a9e
    More information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional information 3: 0a9e
    Additional information 4: 0a9e372d3b4ad19135b953a78882e789

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    Service Pack1

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