excessive FORCE to LEAVE in Premiere Pro 2014

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• Premiere Pro 2014 and 2015 CC hangs on import of video files. How can I solve this problem?

  Premiere Pro 2014 and 2015 CC hangs on import of video files. How can I solve this problem?

  It didn't happen until what I updated from 2014 and 2015, and none of them work now.

  I looked in these forums, tried a number of solutions that worked for others, and nothing has worked for me so far. I have the value "read-only software engine Mercury" rendering engine I tried to change the name of the folders pro Prime Minister ' 8.0' and ' 9.0 ' to ' old 8.0' and ' old 9.0 "and a few other things that I do not completely at present.»»»"

  My computer:

  

  My OS: Windows 7 Enterprise Edition (service pack 1)

  The error messages:

  First pro CC 2014 (8.0)

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 8.0.0.169

  Application timestamp: 536f4f89

  Fault Module name: ig75icd64.dll

  Fault Module Version: 10.18.10.3412

  Timestamp of Module error: 52e04b53

  Exception code: c0000005

  Exception offset: 0000000000158c2a

  OS version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Information additional 1: 88 a 4

  More information 2: 88a4aeff69948e549c460e98e3cbf27e

  3 more information: db98

  Additional information 4: db98ef4dec181ad1906ff666818d9ae2

  ====================================================

  First pro CC 2015 (9.1)

  Signature of the problem:

  Problem event name: APPCRASH

  Name of the application: Adobe first Pro.exe

  Application version: 9.1.0.174

  Application timestamp: 564dce25

  Fault Module name: ig75icd64.dll

  Fault Module Version: 10.18.10.3412

  Timestamp of Module error: 52e04b53

  Exception code: c0000005

  Exception offset: 0000000000158c2a

  OS version: 6.1.7601.2.1.0.256.4

  Locale ID: 1033

  Additional information 1: cd2f

  More information 2: cd2f7e1225ab1bc0dd4f89ec90542e56

  Information additional 3:0129

  Additional information 4: 01292334f4d6d650a5ceb0029f7e7224

  Thanks in advance for any help.

  Just a hunch.  "ig75icd64.dll" is the driver intel HD graphics.  That should narrow down your search.  You may need to reinstall/day (or if it has just updated - then push) that this driver.

• Can I continue to run Premiere Pro 2014 2015 CC?

  Can I continue to run Premiere Pro 2014 2015 CC?

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  - and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference

• Adobe Premiere Pro 2014 CC maintains late and crashing

  My Adobe Premiere Pro 2014 CC maintains late and crashing to a point where I can't do my job. When I open my first file, I can work on my calendar for maybe two or three minutes before it lags, freezes and then eventually crashes. I am at a loss of what is exactly causing my problem because I edit mostly the H.264 files and my sequences are not complex in every sense of the term. I've dealt with this days and I can't seem to find a solution. If anyone has any advice please let me know because I'm desperate. Thank you.

  Data sheet:

  Model name: Mac Pro

  Model identifier: MacPro6, 1

  Processor name: Intel Quad - Core Xeon E5

  Processor speed: 3.7 GHz

  Number of processors: 1

  Total number of Cores: 4

  (By heart) L2 Cache: 256 KB

  L3 Cache: 10 MB

  Memory: 16 GB

  Boot ROM version: MP61.0116.B05

  Version of the SCM (System): 2.20f18

  Version of lighting: 1.4a6

  Hi Dana,

  Can you go to the settings-general project file and change the video renderer only in software mode.

  Check if it works or not.

  You use any third party plug-in for Premiere Pro?

  Thank you

  Arjun

• CC of Premiere Pro 2014 update Patch has failed / download error

  I have a PP 2014 project, created on another machine, which does not open on my computer at home.

  I have cc 2014 on my machine at home, but noticed I have spin 8.0.0.  Manager creative cloud read that my software is up-to-date - I uninstalled and reinstalled Premiere Pro 2014 - the installation was successful, but he said a Patch didn't - I have try AGAIN would have several times, no luck.  The dialog box reads:

  UPDATE FAILED - download error.  Press Retry to try again or contact customer Support. (49).

  CC PP 2014 project will not always be open.

  Help?

  Running on a MacBook Pro, OSX 10.9.5 2011.

  Project was created on an iMac of 2014, Yosemite running.

  Error 49 https://forums.adobe.com/thread/1491394 and https://forums.adobe.com/thread/1353632

• Premiere Pro 2014.2 crashes whenever I try to do anything. Any ideas?

  Hello

  My employer praised just a new system for me. Until last week, I got PP 2014 installed and everything went without problems. Since the new system and install the latest version of Premiere Pro 2014.2 I can no longer work on anything.

  The software will remain open, if I start it and do nothing. I can even open a project, and there is work. The problem occurs when I try to do something either import a file, open a sequence, rename a title, etc.

  Can anyone help? In the affirmative, please let me know if you need more information about me (see below information system). Thank you.

  Operating system: Windows 7 Professional 64-bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.140303) - 2144

  Language: English (regional setting: English)

  Manufacturer: Hewlett-Packard

  System model: HP Z230 Tower workstation

  BIOS: Default system BIOS

  Processor: Intel Core i7-4790 CPU @ 3.60 GHz (8 CPUs), ~3.6GHz

  Memory: RAM 16384MB

  Available OS memory: 16070MB RAM

  Card name: Intel(r) HD Graphics 4600

  Manufacturer: Intel Corporation

  Chip type: Intel(r) HD Graphics Family

  DAC type: internal

  Display memory: 1 696 MB

  Dedicated memory: 64 MB

  Shared memory: 1632 MB

  Current mode: 1920 x 1080 (32 bit) (60 Hz)

  I just have something and it seems to work so far. I found this on a few sites. Will this affect what I can do with the latest version of first? I should let this way? Thanks in advance.

  1. In the section reading and video rendering, select the appropriate rendering engine: the Mercury Playback Engine or Mercury Playback Engine software GPU acceleration only.

• My Source and program monitor stopped working: Premiere Pro 2014

  Here's how it all started.

  I got an error that says I didn't have the correct video modules, then came the ugly face of BSOD. I rebooted, tried again, same result. I did a system restore with Windows, reinstalled Windows 8.1, reinstalled all my plugins and programs Adobe CC, and when I opened my project has been completely blurred. Uninstalled all Adobe software, ran CC Cleaner, reinstalled. This audio in my videos work, but now there is only a white screen on my my Source monitor and program when I try to play my calendar. I did a restore of the system under Windows, went on my site of manufacturers of laptop and updated computer to update my bios, the graphics driver and processor. Also reinstalled windows updates and my Adobe software, I tried CC Cleaner before each installation, tried to return to the previous version of first and still nothing in my source or program monitor.

  MSI GE70

  Processor Intel Core i7 4700MQ

  NVidia GeForce GTX 765M / 2GB GDDE5

  12 GB memory

  for help. Images of a Canon C100 MTS

  Premiere Pro 2014.2

  Things I've tried other threads:

  -J' read it could be a problem with the. So I also tried to start a new project with the MTS files. MOV files and h.264 and still nothing.

  -J' tried to go to the project settings and choose "make with the software", still nothing.

  -J' tried to clear the cache of the multimedia files under C: / / users / my user/app data/roaming/Adobe/common...you guessed, NOTHING.

  -J' tried to use my daughters 'Frozen' magic wand, we bought for Christmas solve the freezing problem with magic as Elsa has done in the film... surprisingly, still nothing.

  Any other ideas out there?

  Hello

  You have two graphics cards? You can check that in Device Manager > display adapters.

  If so, disable Intel Graphics and see if it helps.

  Have you tried to trash the preferences?

  Rename the 8.0 for trash folder preferences: \Users\\AppData\Roaming\Adobe\Adobe Premiere Pro\

  Thank you

  Regalo

• Premiere Pro 2014 CC, audio mixer, recording of playhead goes to 0

  Hey all,.

  Just upgraded to Premiere Pro 2014 CC CC and I have a problem when you try to save a voice on.  I have done this time much, much, much before, so I don't know I'm missing just a setting somewhere or something, any advice would be appreciated.

  == Steps to reproduce:

  1 shift playback slider down in the track (e.g. 00:00:42:12)

  2. in the control panel of the mixer Audio Track, select a track for recording and select the 'Save' button at the bottom of the Audio Track Mixer Panel.

  3. click on the button Play-Stop switches in the audio mixer Panel. (SPACEBAR or click both have the same problem)

  Is expected result:

  The timeline should start reading 00:00:42:12 and audio should record from there.

  Is actual result:

  The timeline goes to 00:00:00:00 and replaces my previous audio in the timeline panel.

  Here is a screen recording of what I see.

  Still, any advice would be appreciated!

  See you soon,.

  Nate

  Hey Nate,

  It seems that you have made a selection in the timeline panel. Clearly the In/Out points your cursor is no longer "jump" to zero (or wherever is the point of 'In') and need to continue saving everywhere where you want.

  All the best,

  Jason

  Adobe

• Premiere Pro 2014.2 CC is not stable on my system

  Mac OS 10.10.1

  I have problems with Premiere Pro CC 2014.2 that make it almost unusable on my system. All other software, including EI, hearing, prelude, Photoshop etc works well.

  The symptoms, which are not specific to a project - but they seem to all effect are also: -

  (1) intermittently, I lose the ability to play clips or timeline. I can drag the playback cursor, but nothing plays, nor the spectator or program monitor change or update. I can't use the space bar to play, nor can I click the play with the mouse.  Each action requires a reboot.

  (2) out of the application, the Premiere Pro will not completely closed. It goes into a sort of limbo. The only way to stop the application must use the command force quit in the Apple Menu. Once the application has been forced to leave, it will not restart until the computer has been restarted. It will just bounce up and down in the dock and launch never completely.  The only way to start again is completely restart the computer. If the application has been left, when I shut down the computer, I get the spinning wheel for a very long time during the closing process, but the computer turns off completely on its own. After I restarted, Premiere Pro starts quickly.

  What I've done so far:

  The disk verified permissions

  Run Disk Warrior on all disks.

  Premiere Pro ransacked preferences

  Uninstalled the app Premiere Pro and then reinstalled a new download.

  My computer specs:

  

  And I'm connected to 2 Raids of Pegasus Thunderbolt for the media.

  Any help much appreciated.

  MtD

  OK my problems disappeared when I transmit mercury not enabled. I use an AJA IO Express (in the office) or a T - Tap AJA (out of office) to connect to a monitor.

  Once I had to pass mercury unactivated, first works catchy and smooth, no crashes or restart problems.

  I see 22/01/15 AJA has released today a new driver package for e, s, KONA, TTap devices with a few CC Adobe fixes. I downloaded and installed, and so far (although it has only a few hours), everything seems very stable.

  I'll post if trouble resumes.

  Thanks for the help!

  MtD

• Premiere Pro 2014 CC does not keep my preferences on windows 7?

  At each launch, I have to configure my preferences in Premiere Pro CC 2014.

  I need help to fix it once and for all

  Thank you

  At each launch, I have to configure my preferences in Premiere Pro CC 2014.

  I need help to fix it once and for all

  Thank you

  Hello

  Contact support here.

  Thank you
  Kevin

• I have Premiere Pro 2014 and 2015 installed... How can I uninstall 2014 only?

  I have two first Pro 2014 and 2015 installed but when I go to uninstall programs only 2015 show. I would like to delete PP 2014, now I am satisfied of 2015. I use PC Windows 10. Any help would be greatly appreciated.

  Very easy.

  Open your creative Office Cloud app, get down by the section of older programs that you have installed, then hover over the area just to the left of the area... and a 'manage' appears as below.

  

  This small I am pointing in the middle of the circle sort of there... appears when you go over it. Click it and and other options that appear, is "Uninstall"... and it allows to uninstall this version only.

  Neil

• Reinstall Premiere Pro 2014

  I deleted the first Pro 2014 - how can I reinstall.  It is in the 2nd instance of my login for CC.

  Previous through Cloud http://helpx.adobe.com/creative-cloud/help/install-apps.html#previous

  - and if you have Cloud application manager 2015 https://forums.adobe.com/thread/1906752 of difference

• BUG: Entry of decimals in time new preferences (Premiere Pro 2014.2)

  So, I checked the release notes for the new version of first Pro CC (2014.2). I was happy to see the ability to switch between the images and the seconds in the choice of the default duration of still images and transitions.

  Immediately found a bug. Decimal do not work correctly after the passage of the units.

  Open preferences.

  • Change the video Transition default duration unit default images for seconds. Try to insert a decimal point by using the keyboard. It does not work.
  • Click OK to close the preferences, with video duration default Transition now seconds value
  • Re-open preferences and change units to frames. Now, try to enter decimals. No matter where the text cursor, get the decimals just added at the end of the field in the form.

  This seems to affect all the three form fields (not just video, but Audio Transition and image as well).

  Really weird bug and I don't know how you guys at Adobe missed this one...

  Anyone else having this bug? I am running Windows 7.

  If so, can someone please file a formal bug report? I'm at work and low on time, but I felt I had to bring this up to make sure that I'm not the only one in this boat.

  I have reproed this problem and connected to a bug report.

  A solution is to select the unit of the configuration, click OK to close the preferences, then reopen the preferences and adjust the value. Sorry for the inconvenience.

  I invite you to submit your bug report (Adobe - feature request/Bug Report Form). The more customers who report a problem, the better the chances that a fix will make it in the next version...

• using premiere pro 2014 in 7.2.2 project

  I need to use sequences from 2014, 7.2.2 but cannot import directly from more recent versions of ex-first pro.  Is there a relatively simple way to get around this?

  Thanks in advance.

  Can export to Apple Final Cut XML

  First will not import xml file,(importer error) and crashes on importing project...

• Premiere Pro 2014 and 2014 of CC Media Encoder not fulfilling CC do not encode.

  It is a project I was encoding successfully in short segments to date.  Now, during the encoding session runs about 10-15 minutes and then ends without error messages.

  Remove the effects and replacing mercury PB engine SW did not help.

  Also tried to disable the metadata as suggested in another forum.

  When used of CUDA, logged as "Coding failed."  When mercury SW used, registered as "Properly encoded file" even if the video file is only 6 KB without content.

  First generation Pro 8.1.0 (81)

  Media Encoder Build 8.1.0.122

  Windows 7 Professional

  Intel Core i7-3770 CPU @ 3.40 GHz

  8 GB RAM

  NVIDIA GeForce GT 610 (9.18.13.3788)

  Spent many hours on it, including with the support, but could not encode original video.  On a hunch, I re-encoded the video using another program (Microsoft Expression) before the revision in first and encoding with Adobe Media Encoder.  Encoding completed without problems, so there was something in the original file did not have SOUL.