Exit code: 15 - media DB Error: 11 (Windows)

I'm having a bit of a nightmare here, if someone has a tip please let me know.

I'm on windows 10 and three weeks now, I get errors on the CC in downloading and installing applications.

First of all, I got 'Error DF024' and 'exit 7 "code when I tried to download the trial version of InDesign. I searched through the forums and did everything I found (I mean). Uninstalled CC completely with all my apps and installed it again, no app install (same error), I couldn't work. Two great successes finally got downloads (photoshop and Indesign) after using the cleaning tool CC to repair the host files.

Then I tried to download the trial of the Premier Pro and got the same error again. I didn't uninstall stuff again once because I was afraid that I would lose everything for a while again and I'm in the middle of a project, can not lose Photoshop right now. Contacted support and chat through someone tried to fix the problem (by definition of Microsoft Visual C++ and restart, essentially).

After restarting my pc, I found that the DF024 was indeed an error correction... Just to be replaced by this news. Still can't download Premier Pro (or any other application besides). I have tried almost everything again, including the CC cleaning tool (which gives me an error too: "Error occurred entries while fixing HF: 8 '), and nothing works. Always get an error message when you install applications that tells me to reboot and try again (which does not).

I don't want (I can't) just uninstall now, I can't risk not having Photoshop for a few days. So, please, any ideas are welcome.

Google told me that this error means that some Windows files is perhaps damaged, but I don't know what to do about this, please help

Thanks for the confirmation Nm13779603.  Please, try the steps listed in the code output 15 installation Adobe Creative Cloud or applications of Adobe Creative Suite 6 .  If you continue to receive an error then post new errors that you receive from your Setup logs files.

Tags: Adobe

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