Exit code: 15 - media DB Error: 11 (Windows)
I'm having a bit of a nightmare here, if someone has a tip please let me know.
I'm on windows 10 and three weeks now, I get errors on the CC in downloading and installing applications.
First of all, I got 'Error DF024' and 'exit 7 "code when I tried to download the trial version of InDesign. I searched through the forums and did everything I found (I mean). Uninstalled CC completely with all my apps and installed it again, no app install (same error), I couldn't work. Two great successes finally got downloads (photoshop and Indesign) after using the cleaning tool CC to repair the host files.
Then I tried to download the trial of the Premier Pro and got the same error again. I didn't uninstall stuff again once because I was afraid that I would lose everything for a while again and I'm in the middle of a project, can not lose Photoshop right now. Contacted support and chat through someone tried to fix the problem (by definition of Microsoft Visual C++ and restart, essentially).
After restarting my pc, I found that the DF024 was indeed an error correction... Just to be replaced by this news. Still can't download Premier Pro (or any other application besides). I have tried almost everything again, including the CC cleaning tool (which gives me an error too: "Error occurred entries while fixing HF: 8 '), and nothing works. Always get an error message when you install applications that tells me to reboot and try again (which does not).
I don't want (I can't) just uninstall now, I can't risk not having Photoshop for a few days. So, please, any ideas are welcome.
Google told me that this error means that some Windows files is perhaps damaged, but I don't know what to do about this, please help
Thanks for the confirmation Nm13779603. Please, try the steps listed in the code output 15 installation Adobe Creative Cloud or applications of Adobe Creative Suite 6 . If you continue to receive an error then post new errors that you receive from your Setup logs files.
Tags: Adobe
Similar Questions
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New Asus windows 8.1 desktop computer... try to install Adobe photoshop CC (installed 42%), lightroom CC and creative cloud with msg:ERROR combo: third payload Installer vcredist_x64.exe failed with exit code:-2147024546 and msg:ERROR: failure to install the Package redistributable Microsoft Visual C++ 2012 (x 64). Please try to install by double-clicking the executable file to "C:\Users\Milan\AppData\Local\Temp\{12D1155A-EC7D-48B0-B8A9-1738A801773A}\Photoshop_15_LS 20_win64\Adobe CC 2014\payloads\Microsoft VC 2012 Redist (x 64) \vcredist_x64.exe", or download and install the 2012 Microsoft Visual C++ Redistributable Package last (x 64) Microsoft Web site - www.microsoft.com.
When you try to install MS Visual C++ Redistributable Package 2012 on my computer it comes to msg: you cannot run it on this PC... Please HELP Milan
Hi Milan, please share the OS version so that we can help you properly. Check: How to fix error download creative cloud?
Let us know if you still get the same message.
It's you
Atul_Saini
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Hello
I can't install Flash Builder or catalyst. They're both part of CS5.
I had a look at the forum and tried a few things
· Run as administrator or re-installed Flash Builder and catalyst
· restarted the computer in a State downplayed, did a scan of the system etc.
These two methods have not worked for me and I get the same message:
Exit code: 6
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 6 (s), 4 warning (s)
WARNING: WARNING: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, because of update patch ITS and a payload of high level is being installed.
WARNING: WARNING: {68CEA5C9-2964-4ECB-84A4-D77C511332BC} Adobe Media Encoder CS5 X 64 will not be repaired, because of ITS update patch and a payload of high level is being installed.
WARNING: WARNING: {2F6B67F4-A2BB-45D7-A80C-25FF646CC1C5} Adobe Player for Embedding will not be repaired, because of update patch ITS and a payload of high level is being installed.
WARNING: WARNING: {68CEA5C9-2964-4ECB-84A4-D77C511332BC} Adobe Media Encoder CS5 X 64 will not be repaired, because of ITS update patch and a payload of high level is being installed.
ERROR: A Custom Action for payload {177E1CA1-14CC-4398-AB15-A5746EFE8F22} Adobe Flash Builder returned the error. Failure to comply with this payload.
ERROR: A Custom Action for payload {E8815668-95B0-443D-AC92-2BFD7DD8F16A} Adobe Flash Catalyst CS5 returned the error. Failure to comply with this payload.
ERROR: The following payload errors were found during the installation:
ERROR: -Adobe Flash Builder: installation failed
ERROR: -Adobe Flash Player ActiveX 10: installation failed
ERROR: -Adobe Flash Catalyst CS5: installation failed
-------------------------------------------------------------------------------------
I am running Windows 7, x 64 (Home premium) with memory of 8 GB and a terabyte of hard drive.
I'm new to all this, I must admit for any help or advice would be greatly appreciated.
Cheers J
By looking at the log you have sent (under separate cover), it seems that your user name contains an ampersand - &.
I think it is one of the characters that java does not properly handle in railways, reported in the error. Here's a way you can test this theory:
-connect as another user with a user only alphanumeric name, preferably one with Admin rights machine
-install FB under this user and see if it succeeds.
If so, then you can return to your privileged user account and run there instead. In this case, you probably want to change path workspace default FB to a custom path that is not under your home folder of the user, in order to avoid other problems with this sign in the path.
-Chris
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I can't get CS5 to install on my calculation, no idea where I should start?
computer-
Acer Aspire x 3300 4 GB of RAM, lots of free space on the hard disk
Windows Home Premium 64 Bit
Install errors-
Exit code: 6
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 58 (s), 58 warning (s)
ATTENTION: OS configuration is not for {667C8B6C-3EAF-4646-A8EC-D85CCC4D3D84}
ATTENTION: OS configuration is not for {7DFEBBA4-81E1-425B-BBAA-06E9E5BBD97E}
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ATTENTION: Payload cannot be installed due to the failure of the operation dependent
ERROR: The following payload errors were found during the installation:
ERROR:-Adobe CS5 Infrastructure CSXS: installation failed
ERROR:-Microsoft_VC90_ATL_x86: installation failed
ERROR:-Adobe Media Player: installation failed
ERROR:-Adobe CS5 language x 64: installation failed
ERROR:-Support for Adobe Photoshop CS5: installation failed
ERROR:-Adobe Bridge CS5: installation failed
ERROR:-Microsoft_VC80_ATL_x86: installation failed
ERROR:-Installation of common fonts x 64 recommended: installation failed
ERROR:-AdobePDFL x 64 CS5: installation failed
ERROR:-DeviceCentral_DeviceCentral3LP-en_US: installation failed
ERROR:-Microsoft_VC80_MFCLOC_x86_x64: installation failed
ERROR:-Adobe XMP panels CS5: installation failed
ERROR:-Photoshop Camera Raw: installation failed
ERROR:-AdobeColorCommonSetCMYK: installation failed
ERROR:-Adobe Mini Bridge CS5: installation failed
ERROR:-Microsoft_VC80_CRT_x86_x64: installation failed
ERROR:-Adobe Photoshop CS5 language Pack_x64_AdobePhotoshop12-en_US_x64 English: installation failed
ERROR:-AdobeColorJA CS5: installation failed
ERROR:-Adobe ReviewPanel CS5: installation failed
ERROR:-Photoshop Camera Raw (64-bit): installation failed
ERROR:-Microsoft_VC90_MFC_x86: installation failed
ERROR:-Adobe Photoshop CS5 Core_x64: due to a lack of Language Pack installation
ERROR:-Adobe Photoshop CS5 English language Pack_AdobePhotoshop12-en_US: installation failed
ERROR:-Suite Shared Configuration CS5: installation failed
ERROR:-Adobe CS5 language: installation failed
ERROR:-PDF settings CS5: installation failed
ERROR:-DeviceCentral: due to a lack of Language Pack installation
ERROR:-AdobeColorEU CS5: installation failed
ERROR:-AdobeTypeSupport CS5: installation failed
ERROR:-AdobeColorVideoProfilesCS CS5: installation failed
ERROR:-AdobeColorCommonSetRGB: installation failed
ERROR:-Adobe Player for Embedding x 64: installation failed
ERROR:-Adobe Photoshop CS5 Core: due to a lack of Language Pack installation
ERROR:-the necessary common fonts x 64 Installation: installation failed
ERROR:-Microsoft_VC90_ATL_x86_x64: installation failed
ERROR:-Adobe CS5 Extensions CSXS: installation failed
ERROR:-Microsoft_VC80_ATL_x86_x64: installation failed
ERROR:-AdobeOutputModule: installation failed
ERROR:-Microsoft_VC80_CRT_x86: installation failed
ERROR:-AdobeCMaps x 64 CS5: installation failed
ERROR:-AdobeTypeSupport x 64 CS5: installation failed
ERROR:-Microsoft_VC90_MFC_x86_x64: installation failed
ERROR:-Adobe WinSoft Linguistics Plugin CS5: installation failed
ERROR:-Adobe WinSoft Linguistics Plugin CS5 x 64: installation failed
ERROR:-AdobePDFL CS5: installation failed
ERROR:-AdobeCMaps CS5: installation failed
ERROR:-Microsoft_VC80_MFC_x86_x64: installation failed
ERROR:-required common fonts Installation: installation failed
ERROR:-standard Adobe 2.0: installation failed
ERROR:-Microsoft_VC80_MFC_x86: installation failed
ERROR:-AdobeColorNA CS5: installation failed
ERROR:-AdobeColorPhotoshop CS5: installation failed
ERROR:-Microsoft_VC80_MFCLOC_x86: installation failed
ERROR:-recommended Installation of common fonts: installation failed
ERROR:-CS5 Adobe Extension Manager: installation failed
ERROR:-Adobe ExtendScript Toolkit CS5: installation failed
ERROR:-Adobe AIR: installation failedOK, so the error is:
Error 1402.Could not open key: UNKNOWN\Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8\68AB67CA7DA7FFFFB7449A0100000010. Check that you have sufficient access to that key or contact your support team.
So, to fix it, you must change the permissions on the following key in the registry:
Components\DA42BC89BF25F5BD0AF18C3B9B1A1EE8 HKEY_LOCAL_MACHINE-1-5-18\
And then remove the entry from 68AB67CA7DA7FFFFB7449A0100000010.
See the following document for a step by step on how to do this:
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Exit code InDesign CS6 6, error DF014
Hello!
I tried to reinstall IDCS6 after some problems with extensions.
Installation stops after a few minutes with the following error code:
Output Code: 6
Please see specIfic errors below for troubleshooting. For example, ERROR: DP014 ...
-------------------------------------- Summary --------------------------------------
- 0 fatal Error (s), 1 Error (s)
----------- Payload: Adobe InDesign Application Base Files2 8.0.0.0 CS6 {(7C895316– 78E9– 11Fl-A476– 3EBB5723Dl 90) }
ERROR: DF014: impossible to create a symbolic link "/ applicationa t Ion/Adobe intheign CS6/likedg- Ins/Layout/TOC UI Dialog.InDesignPlugin/Resourccs"(Seq 6020).
I work with MAC OS El Capitan, so the following statement doesn't help much:
What can I do to fix this?
CS6 and previous programs have not been tested and will not be updated to run on Mac El Capitan
-which means you are trying to use CS6 and earlier at YOUR risk of having problems
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-
How can I solve this problem?
Exit code: 6
Please see the faults and warnings below for troubleshooting. For example, ERROR: DS003, DW050... WARNING: DW036...
-------------------------------------- Summary --------------------------------------
-1 fatal Error (s), 2 error (s), 1 WARNING (s)
-Payload: {C79312BD-3E76-4474-A10C-1435D1856A4B} Adobe Dreamweaver CS5 11.0.0.0.
FATAL: DS003: impossible to extract "C:\Users\valer\Desktop\Adobe CS5 Design Premium\Adobe CS5\payloads\AdobeDreamweaver11-mul\Assets1_1.zip" to "C:\Program Files (x 86) \Common {C79312BD-3E76-4474-A10C-1435D1856A4B}. : Error 0
WARNING: DW036: payload cannot be installed due to the failure of the operation dependent
ERROR: DW050: the following payload errors were found during the installation:
ERROR: DW050:-Adobe Dreamweaver CS5: due to a lack of Language Pack installation
ERROR: DW050:-Adobe Dreamweaver CS5_AdobeDreamweaver11en_USLanguagePack: installation failed
-------------------------------------------------------------------------------------
Hi valeriel47418829,
Please follow the steps mentioned here https://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
https://helpx.Adobe.com/Creative-Suite/KB/errors-exit-code-6-exit.html
-
You can check the link below:
-
Exit code: 6
Please see the faults and warnings below for troubleshooting. For example, ERROR: DW050...
-------------------------------------- Summary --------------------------------------
-0 fatal Error (s), 2 error (s), 0 warning (s)
ERROR: DW050: the following payload errors were found during the installation:
ERROR: DW050:-Package redistributable Microsoft Visual C++ 2010 (x 64): installation failed
ERROR: DW050:-Package redistributable Microsoft Visual C++ 2010 (x 86): installation failed
Hello
Please see: -.
Error "exit 6" or "exit 7" | "» Install log | Read, write, file system errors. CS5, CS5.5
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I have this problem by downloading someone can help me? My Pc is windows 7 and 64-bit
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Today 26 Nov 15 just after I started the PC, a message flashed on my screen upwards, it was too fast to read. Alerted, I then checked the updates only to find code 80244019 error came. (My preferred option is to check the updates, and install myself. I checked on MS for the details of the error & followed the instructions. It is to restart in safe mode, run scan etc etc. My antivirus detected nothing. I also ran malwarebytes tool as well. (Even once, nothing detected). After several reboots, I finally got the system to check updates. (Hooray!
and now, it says "Windows is up to date, but I noticed that the last update is displayed as 11/11/15, with no updates since that date (8 days).»
How can I check that the system tells me the truth and there has been no update at this time?
This computer is configured with the same settings as you describe. The last update here was KB3097877 November 12, 2015. You can get an update earlier but I don't anticipate new updates until 8 December 2015.
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http://Tinypic.com/r/28qut8i/5
http://Tinypic.com/r/20gdzco/5
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Exit code 15 - ERROR: error in Media DB: 11 on Windows 10
Dear Sir or Madam,
I recently tried to install my Creative Suite 6 on my new computer Windows 10.
Unfortunately, whenever I run the Setup, it stops at 2% with the Error Message Exit Code 15 as shown in the picture.
So far, I tried both the help of troubleshooting on the Adobe page: errors in the Installation and launch journal | Adobe Creative Suite 6, Adobe Creative Suite 5.5, Adobe Creative Suite 5 , including the CC Cleaner which resulted in an error.
as well as this idea (no use since not a Mac):15 Exitcode EIB Installation | CCM, CS6
From now on, I'm ideas to solve this problem.
That's why I put this outside, hoping someone might have a solution for my problem.
If it helps, my system is an Alpha of Acer switch with a
Intel Core i5-6200
8 GB RAM
House 10 64-bit Windows
Thank you very much in advance for your help.
Best regards.
You have installed all the other Adobe apps using the serial number?
If you have not installed the other Adobe applications, you can try renaming under mentioned folder and then try to install.,.
C: > Program (x 86) > common files > Adobe > plugs.
Rename the folder of caps to old corks.
Then try to install and check.
Always the same? Let us know.
-
Windows Media pLayer error code cood11b1
Original title: windows media player
my windows media player will not be my music player. There is a red x on my music. an error code cood11b1 appears in the error details. This could be the issue of digital rights management?
Hello Randalllee,
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Perform the troubleshooting steps from the link below, and then check if it solves the problem.
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Error code c00d11ba. No sound in Windows Media Player on Windows XP.
Original title: error code c00d11ba.
No sound with windows media player. Although when I turn the speaker on and outside button, I hear sound. my computer is checked for viruses daily. I have all the updates. I have windows xp 5.1 service pack3.1.
Hello
You did it all change hardware or software on your machine before this problem?
You can follow this link & check if the problem persists.
Windows Media Player Error Message help
Hope the helps of information. Please post back and we do know.
Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
missing windows media player error code 0x80004005 and 0x8007047F
My windows media player is missing and my system is not let me reinstall it (error code 0x80004005 and 0x8007047F) how can I solve this problem? Thank you!
Hi Trish,
Welcome to the Microsoft Community Forum!
Based on the information you gave it seems you found the error code 0x80004005 and 0x8007047F during the installation of Windows Media player.
If you have windows 7 installed, it is not possible to uninstall Windows Media Player 12. Windows Media Player 12 comes preinstalled with the operating system. You can not downgrade to Windows Media Player 11 in Windows 7.
I suggest you to follow the link and check if it is enabled or disabled, and then restart the computer to start windows media player 12.
Turn on or off Windows features
http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off
If you face problems more when working with Windows Mail on the Microsoft Community Forum.
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