Exit code 15 - ERROR: error in Media DB: 11 on Windows 10

Dear Sir or Madam,

I recently tried to install my Creative Suite 6 on my new computer Windows 10.

Unfortunately, whenever I run the Setup, it stops at 2% with the Error Message Exit Code 15 as shown in the picture.Adobe_Error.JPG

So far, I tried both the help of troubleshooting on the Adobe page: errors in the Installation and launch journal | Adobe Creative Suite 6, Adobe Creative Suite 5.5, Adobe Creative Suite 5 , including the CC Cleaner which resulted in an error.

as well as this idea (no use since not a Mac):15 Exitcode EIB Installation | CCM, CS6

From now on, I'm ideas to solve this problem.

That's why I put this outside, hoping someone might have a solution for my problem.

If it helps, my system is an Alpha of Acer switch with a

Intel Core i5-6200

8 GB RAM

House 10 64-bit Windows

Thank you very much in advance for your help.

Best regards.

You have installed all the other Adobe apps using the serial number?

If you have not installed the other Adobe applications, you can try renaming under mentioned folder and then try to install.,.

C: > Program (x 86) > common files > Adobe > plugs.

Rename the folder of caps to old corks.

Then try to install and check.

Always the same? Let us know.

Tags: Adobe

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