Explorer.exe causes high CPU usage!

Hi, recently I added new music for my laptop, including both .mp3 and .wav files. As such, I discovered spikes in my use of a CPU
slow from 3% to 63% and more. After research, I came to realized that when a corrupted .wav files containing folder is opened, Windows Explorer calls the Media Foundation (Mf.dll) function to retrieve the metadata of the .wav files. However, Mf.dll function enters an infinite loop during extraction of metadata.

However, only those files are accessible so high use of the processor occurs if, and after that I reload it would return to normal at rest 3%
Research led me to discover that Microsoft has a hotfix.exe application that would help me solve my problem on the other hand, it is not currently available.
Is there anyway that I can fix this?
Thank you
More info
-Windows 7
-6 GB OF RAM
-the Quad Core i7
-Kaspersky Internet Security
-Malwarebytes
installed

Hello

Thanks for posting the question on Microsoft Community Forums.

According to the description, you have the .wav files damaged in a folder on a computer that is running Windows 7.

You have the third-party codecs installed on the computer?

This problem can also occur if you have the codecs installed on the computer and could not play the files.

Method 1:

Are you referring to this same fix article:

High utilization of the processor in the Explorer.exe process when you open a folder with .wav files corrupted in Windows 7 or in Windows Server 2008 R2

http://support.Microsoft.com/kb/976417

It indicates that the fix is available and you can download and install.

Method 2:

If the problem persists, perform the check and scan SFC.

Try scanner SFC [SFC system] on the computer that would be a system file corrupt on the computer search and replace.

Hope this information helps. Please reply with the status so that we can help you.

Tags: Windows

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