Explorer.exe hangs on windows 7 64 bit

Windows Explorer crashes and I can't use the files properly when he planted it crashes the desktop, start bar.

Here's what my event log indicates I would appreciate if someone can make sense. I also if necessary dump files.

Log name: Application
Source: Application error
Date: 07/05/2014-10:31:24
Event ID: 1000
Task category: (100)
Level: error
Keywords: Classic
User: n/a
Computer: William-PC
Description:
The failing application name: explorer.exe, version: 6.1.7601.17567, time stamp: 0x4d672ee4
The failed module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521eaf24
Exception code: 0xc0000374
Offset: 0x00000000000c4102
ID of the process failed: 0x4f0
Start time of application vulnerabilities: 0x01cf9831ce8a4dcb
The failing application path: C:\Windows\explorer.exe
The failed module path: C:\Windows\SYSTEM32\ntdll.dll
Report ID: 211d0c2f-0427-11e4-9eed-5404a6e1c61c
The event XML:

 
   
    1000
    2
    100
    0 x 80000000000000
   
    83751
    Application
    William-PC
   
 

 
    Explorer.exe
    6.1.7601.17567
    4d672ee4
    ntdll.dll
    6.1.7601.18247
    521eaf24
    C0000374
    00000000000c 4102
    4F0
    01cf9831ce8a4dcb
    C:\Windows\explorer.exe
    C:\Windows\SYSTEM32\ntdll.dll
    211d0c2f-0427-11e4-9eed-5404a6e1c61c
 

Thank you

All accidents can be caused by the ASUSWSShellExt64.dll which is a component of the software ASUS WebStorage.

Similar errors reported here.

Try to uninstall ASUS WebStorage and see if the errors to solve.

Tags: Windows

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