External hard drive detects but does not open without formatting

I can't open my external hard drive. In computer science, it shows just K of disk space, but there is no reading of storage. It says 0 bytes of free space and used as 0 bytes space as it will not be open until I have format. Any kind of help, please let me know. Its a backup disk that have been most hard, though don't know if its of any help.

Hi Deborah,

 

I imagine the inconvenience that you are experiencing right now. I will help you on that.

Formatting a disk means configuring the disk with a file system so that Windows can store information in there. Usually, when you install a new hard disk on your computer, it must be formatted with a file system, such as NTFS, Windows can store files that it contains.

 

Please answer the following questions so that we can better help you.

1 - is the specific problems of a hard drive?

2. is it the problem persists when you use different USB ports on the same computer? If 'yes' then tick the question in another computer and let know us the results.

3. don't you make changes to the computer before the show?

I suggest to follow the steps below and check. Please move to the next, if only the problem persists after completing each.
 
Method 1
Convenience store equipment and peripheral performance such that it can solve some common problems associated with the hardware attached to the computer. Follow the steps from the link below to be executed, which.
Open the hardware and devices Troubleshooter
 
Method 2
Run Windows updates and check if you have any availability for USB drivers. You can check the link below.
Updated a hardware driver that is not working properly
http://Windows.Microsoft.com/en-us/Windows/Update-driver-hardware-ISN
 
Method 3
Access the manufacturer's Web site and download the USB, the BIOS and drivers from the chipset and check the issue.
 
Note: BIOS change / semiconductor (CMOS) to complementary metal oxide settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved.
Changes to settings are at your own risk.
 
I hope this helps. Please write to us if you need further assistance.

Tags: Windows

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